HVAC reviews in Katy, Texas

Best service I have ever received from any company I have ever used. Will never use any other co than Air Tech of Katy,Tx . Had an emergency and they went over and above to help me. From the first call to the arrival of the tech. Thank you Joseph you were a god send. Would highly recommend them if you want great professional and friendly service. Call Air Tech of Katy if you want the best! Thanks again Joseph you saved my day!😊

Nick came out to my home today to repair my shower 🚿 head and he was amazing. Very professional and polite 👌. If you need plumbing or AC work contact Air Tech

Our house central AC system failed during the hot season here in TX, and we decide to call ‘One Call Houston AC’ (Also known as ‘Air Tech of Katy’), as they have a 24h emergency service and sure enough one of the technicians, -Peter Martinez- showed up at our house even at that late night time. He checked the unit and took pics and videos, and diagnosed a leak in the evaporator, and recommended its replacement. He filled a report, and send the quote with the fix straight at the same time of the diagnoses providing a few options to consider. We called and consulted other AC company before deciding, and they came up with the same cause, but they were certainly a lot less efficient in providing quotes and alternatives fast, suggesting only a full unit replacement ($$$$) as they didn’t want to use different brand (the one faulty was known to be defective and no longer offered as replacement by its manufacturer). So, we called Peter, and he was very accommodating to schedule a replacement (with a different 1st tier brand part) very fast, as they have parts in inventory readily available. He also returned to our home next day and refilled with refrigerant so we had our AC back (even though as temporary relief) until the replacement of the part was completed (which was done two days later). He actually quoted and installed an improved evaporator unit, and showed up after the replacement to verify and check the job done by the installers. I like to note that this company is flexible to cover the cost of the fix, as it also offered me options to pay the job in parts -with no interest- in case you need to finance the repair -which I didn’t-. But we decided to subscribe to the program for regular maintenance with this company as they’re fast, honest and provide fixing options in case of a failure. Peter was very helpful, friendly and knowledgeable and focused in providing solutions and getting things done fast, with professionalism and using only top tier brands for parts and a quality, providing peace of mind with the job performed and assuring that it will last. Also warranty provided was excellent: with 10yrs for parts and 2yrs for labor included in the quote. I really recommend this company and its Technicians. Overall, very helpful and a good experience.

Shane and his helper changed my water heater in less than 4 hours. Nicholas provided quick support by bringing a specialized tool and Bob checked my AC and explained the process beforehand. They gave me a fair price, compared to other quotes I received. There were no hidden charges. Workmanship was spot on and they cleaned up after themselves. Great job guys! 👍👏🤝

Efrim Jefferson came out and checked my water heater and confirmed that the issue I am seeing is not normal. He listened to what I had to say, was pleasant and easy to talk to and I am positive he will have me in good hands come repair time.

I recently had my AC unit break down during a heatwave, and I called Air Tech of Katy for help. The technician, Michael Lui , arrived promptly and was incredibly professional. He took the time to thoroughly explain the issue with my unit and walked me through the repair process. It was clear that he had a lot of experience and knew exactly what he was doing. He was also very polite and answered all my questions!

Professional, prompt, thorough, accommodating and efficient service! Very knowledgeable. Cleaned everything up before leaving. I would highly recommend Mr Rodriguez and his crew to anyone needing a new A/C.

Very nice and friendly people at this company. Joseph at Air Tech of Katy was awesome; he got my AC up and running again for a very reasonable price. Justin from their sister company was just as pleasant when he came out to take care of my plumbing issues. These guys are great!

Everything was perfect. From the time I called, I had a great new system working perfectly in just a few hours.

Prompt service, thorough investigation of the problem, and good solutions.. I’ve worked with the Air Tech Katy twice and they have provided excellent service both times. They care about customer satisfaction and are good at what they do. The manager, Shane, and the lead technician, Daniel, are great to work with.

Rudy was very knowledgeable and very customer service oriented. I enjoyed having him conduct the service for me and signed up for the maintenance plan!

More detail on Part pricing would be nice. $15.00 capacitor, should not be 461.00. I understand overhead but that seems extreme. Plus the labor to install $260 and the bypass spiel + the diagnostic fee. Two connectors were moved. I took photos so I know- also did not retape the heater in the attic. I had to do that myself. Perhaps i should bill them.
That said it got done and cooling but would look elsewhere for pricing before something goes wrong and would not recommend
Scrutinize the work and invoice.

Great experience! I am very happy with the work and over all experience with air tech of Katy. Jared was great and my technician Salvador was super friendly and explained everything for me, I highly recommend!

We called yesterday because our AC was not working properly. It was intermittently cooling and not cooling. We set up a visit for today and AirTech of Katy responded quickly and fixed our problem. It was diagnosed expertly by Mike Liu and fixed within 30 minutes. I can’t thank them enough for the expert and professional help. Really pleased to have found this company a few years ago.

Matt was fantastic, very open about testing and diagnostic done. Aloud me to observer and explained what he was doing. Went the extra step to check multiple components to make sure or a proper diagnosis and not a false positive. Highly recommend Matt and the company

On time, very knowledgeable. Did an assessment on my AC unit, and quoted for replacement. Very high numbers, unsure if overpriced or not. But overall, did great job with what I needed.

Shane and Ruddy were fast and efficient. They were very knowledgeable and let us know that the fan on our hvac had been on,which we did not know. Thanks again guys!

Be EXTREMELY careful!!! We had their ‘Shield of Protection’ membership thinking it would help us with any future repairs. When we actually needed to use it, they sent a ‘tech’ over who acted more like a sales guy and tried to price gouge us thousands of dollars for a repair!

Today Mr. Jefferson responded to my call regarding our air conditioner was not working properly. It was blowing hot air. He was available and eager to help. He spoke with my husband and advised him about steps he could do to get the air conditioner started again. He explained it steps didn't work. He would have someone come back out to fix the problem. These steps did work and our air conditioner is working. I'm happy with his work and would call him and refer him to others to get the job done properly. Thank you again. Great job 😇!

Extremely knowledgeable and transparent about possible solutions for our unit's problem with pros and cons about each solution. The fact that he provided photos to explain what was going on was very helpful.

Manuel did a great job identifying the cause of the issue in little time, however I expected from a company like Air Tech to be capable and willing to help out their customers by isolating the root cause and fix it in an economical and efficient way, the issue I have seems to be with the blower control module but the recommendation was to swap the entire EMC motor which seems like a big waste to me since the motor is running okay, I understand Carrier doesn’t sell the module separately but again I expect the company to have the technical expertise to dive into the issue and fix it in the most efficient way.