HVAC reviews in Keller, Texas
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Caleb with “Always There Air” did an outstanding job fixing our HVAC system today. He was punctual, well informed, and polite. He was very thorough in diagnosing the issues with our system. Then he was able to convey the issue & remedy in terms which we could understand. His prices were great as well. He left the workspace clean & organized.
Job well done Caleb. Thank you. -
Very knowledgeable and professional. He took the time to answer all of our questions. Highly recommend Caleb and his company for any HVAC work!
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Caleb and is crew are always very curteous and professional. They know their job. Enjoy doing business with them. I highly recommend Always There Air.
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Very quick response, took time to give step by step explanation of issue and answered all questions, courteous, fair price. Handled hvac warranty for us. Highly recommend. Will be calling them for spring/summer tune up.
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I'm delighted to express my sincere appreciation for this company. They are genuinely outstanding, showing integrity, fantastic customer service, and communication that is always clear, knowledgeable, and professional. I would be happy to recommend Always There Air to anyone seeking a trustworthy air conditioning system company.😇
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We had a great experience with Always There Air. Caleb was very knowledgeable, professional and made the whole process easy for us. The job ended up being more involved than originally anticipated, but we were kept in the loop the entire time. The crew even worked late to finish the job which was very much appreciated. Pricing was fair compared to other quotes we got. Definitely recommend!
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Always there air. AC company had The best experience. Michael Their technician is 100% knowledgeable. Had another AC company come in did not do the job correctly. Michael trouble shot and everything is now 100% could not be more pleased.
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The HVAC professionals at Always There Air have now performed two different services at our home, and each time they have proven themselves completely and utterly the perfect people for the job. Their replacement of our old insulation was fairly priced and done withing a single day. Likewise, when we needed to upgrade our ductwork, they were finished in half a day and worked to provide us with the best in recirculation that they could offer. Caleb Gilbert and his team are the best we've contracted for our home upgrades.
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As a first time customer definitely recommend Always there Air, from the phone call with Caleb to the service technician, Aviel was very professional, and very knowledgeable about the services. I really appreciate Aviel took his time to explain the services and answer my questions. Thank you
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Thankful for Caleb and Michael for helping us out same day on an issue with our unit. They are always very fair and friendly anytime we have had issues with our ac. We always appreciate their quick response and great customer service!
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I couldn’t be happier with the service I received from Always There Air. From the first contact, their communication was clear and professional. The technicians showed up on time, were respectful of my home, and walked me through everything they were doing.
They identified the problem right away and completed the work efficiently, without trying to upsell anything unnecessary. The quality of their workmanship was outstanding, and my AC is now running perfectly—better than before. It’s rare to find a company that combines skill, honesty, and excellent customer service, but Always There Air truly delivered. I’ll definitely be using them again for any future HVAC needs. -
I called Always There Air and spoke with Caleb. He & his team came out to my business (on the same day) and diagnosed the issues we were having. The guys had us back up and running again in no time and totally saved our bacon! Highly Recommend
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Stop scrolling, call them and hire them! You will not be disappointed. I went through one too many "professionals" in the industry and got robbed. These guys are the best of the best and most importantly, HONEST workers. Can't thank them enough for finally getting my AC system working!!
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Always There Air is a top-notch HVAC company. Michael arrived early and went directly to work diagnosing my gas furnace. He found several issues with my 25-year old furnace preventing it from functioning properly. I decided to replace with a new furnace and Michael promptly began removing the old decrepit unit while the company owner (Caleb), sourced and delivered the new equipment (all this happening on the day before Thanksgiving). Michael and Caleb worked deep into the evening getting the new furnace installed and setup. Great work, outstanding service and reasonable pricing from this professional HVAC company. Would definitely use again.
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When my compressor blew up one afternoon, not knowing who to call, I remembered my son‘s experience, he told me what great work they did. I called Always There Air at 6:30pm within 15 minutes of my call the owner Caleb showed up and explained everything. My new complete unit was up and running the very next day. The whole crew did a fantastic job, pulling out my old duck work which was 42 years old, they took pictures to show me how they were falling apart. They installed more energy efficient ones that would improve my utility cost. Caleb even offered to inter all my warranties for the new equipment. I would HIGHLY recommend Caleb and his great crew for your next A/C needs, whether a repair or a full install Always There Air is literally THERE when you need them.
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I had three previous HVAC companies come out to service my central heat unit. I got three different quotes and three different problems. I called Always There Air. I was frantic, mad and almost in tears. My side of the conversation started out hostile, but by the time the owner finished talking to me, I had calmed down and he sent the best technician out to give me a free estimate. My problem was fixed at very reasonable price. I asked them about their yearly service contract. No pressure at all. I signed up.
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I highly recommend Always There Air.
Caleb, the owner and all the team I have met are always very respectful of my home. They wear booties when inside and knocking if they need to let me know anything.
They always take tons of photos to show any areas of concern to allow you to see exactly what they found and when fixed you will see all the areas of improvement. They are not high pressure and give you options for repair.
If you value clear communication, high quality workmanship and honest pricing
give them a call. -
As usual Caleb and team are the go to’s for everything AC/Heater/Duct and vent work at both of my houses. They’ve done extensive new installs of Lennox units with filtration systems at both houses and were there today in under an hour to clean out the dryer vent of my rental. They’ve done extensive are super upfront on pricing and beat out the other places I was looking at when I got new units installed. Today they took care of cleaning out the dryer vent, which there are a ton of scams out there, in no time.
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Always There Air has been an absolute lifesaver! We’re still under renovation and our old rinky dink HVAC unit was right in the way of our new back door, Caleb and his team, along with Petree Electrical Services came up with the perfect solution. They moved the unit to a much better location and handled all the new wiring with precision and care.
What really stood out was Caleb’s kindness and integrity. He was so generous in understanding that our unit is older and will eventually need to be replaced, but we just don’t have the funds right now considering everything else we’ve got going on. I really appreciated that he didn’t try to push us into buying a whole new system or make us feel like our job wasn’t worth his time.
Caleb and his team genuinely cared about doing the right thing for our home and our budget. If you need HVAC services, I highly recommend Always There Air. They’ll go above and beyond for you! -
Absolutely Outstanding Experience with Always There Air!
I recently had a brand new 5-ton AC unit installed by Always There Air, and I couldn’t be more impressed. From the first phone call to the final installation, the entire process was seamless and professional. The team showed up on time, worked efficiently, and left everything clean and tidy.
A special shoutout to Caleb, the owner, who was absolutely fantastic to work with. He personally made sure every detail was handled with care, took the time to answer all my questions, and made sure I felt confident and informed throughout the entire process. His customer service and commitment to quality are top notch and what us customers look for in a company.
I will definitely be recommending them to family and friends. Thank you, Caleb and team! -
Caleb is a true professional with passion and results that make him an easy choice when looking for a trusted HVAC technician. We had Caleb upgrade our HVAC system to a more efficient heat pump system a couple of months ago and he and his team did stellar work! Unfortunately, our old 50+ year-old ducting was not the right size and needed to be updated, too. It was a no-brainer to have Caleb install the new ducting and he absolutely knocked it out of the park! The old metal ducting was registering over 80 dB at the vent due to undersized and aging air ducts. Caleb installed all new ducting that provided more efficient airflow to our ranch-style home and more importantly, reduced the noise in half coming out of the vents. We no longer can hear a single sound when the system is on, which has already paid dividends to our sleep! This is the guy you want installing anything in your home- he’ll make sure it’s done right and on time. Thanks again for the peace of mind and for providing such amazing customer service! I now have an “HVAC guy” anytime my friends and colleagues ask!