HVAC reviews in League City, Texas
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Barnes Heating and Air provides superior service. They are professional from the initial survey for repairs or the selection process and installation of a new unit. Provided with a wide variety of options based on efficiency, costs, and overall warranty, we selected a system that is energy efficient and provided a rebate from Coast Electric. Installation was fast, completed in one day leaving the interior and exterior of our home immaculate. Removal of all debris including the old unit, boxes even the old pad and a follow-up visit was unexpected ensuring everything was working correctly and that we were completely satisfied. Barnes Heating and Air has earned my highest recommendation, they present a professional, courteous and knowledgeable team to solve any heating and air problems from your home to your industrial complex Barnes Heating & Air is a name you can trust!
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We hired Barnes Heating & Air to install a new AC unit and ducts In our new offices for our business. Mike Barnes, the owner, is very professional, he pays attention to detail, he is an excellent communicator and very professional. They did an excellent job and I highly recommend them! We will be using him again for our new house AC install. Thanks Mike!
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When our A/C went out we contacted Barnes Heating and Air, they responded quickly and assessed the problem with the compressor. They made temporary repairs to the existing unit and recommended a more cost efficient unit and modifications to our previous installation to allow the new unit to perform at its maximum. The cost was very competitive with other HVAC contractors and the service and professionalism with which they conducted the replacement made my family comfortable during the process. The new unit is more accessible to replace Air filters, and the instructions for routine servicing by the installers was informative and assures many years for reliable functionality. I would highly recommend Barnes Heating and Air to anyone of my neighbors and friends.
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Eddie Clark technician
Dr Cool /Professor Heat
Completed maintenance check up
Eddie is very professional and very knowledgeable. He always does an exceptional job, very thorough -
Originally had a 5 star review talking about quality parts with a solid warranty. I'm editing it because for a few reasons that lead me to believe there was a refrigerant leak and they were deceptive about it. They replaced my entire system in 2020 with a 5 year parts and labor and 10 year parts warranty. Note that this edit is being made in 2026, 1 year after labor is covered. For the past 2 or 3 years during the AC tune up, I keep being told that the refrigerant needs 1lb at $200+ for a number of years. (they would not confirm how many times that I paid for refrigerant and I haven't scoured my emails, but it's at least 2 or 3 times) This year, when labor is not included, a leak is found in the evaporator coil. I ask how much the part is that needs to be replaced, tech says $5000. A quick internet search this evening proved that wrong, coils are $1000+/- for my size system. And the "labor" cost for a guy replace the coil (which took about 3 hours) is $1750! Which coincidentally covers the cost of parts and labor!
So there was a leak for years that went unreported, I was constantly told that the system needed to be "topped off". I was just bold faced lied to about the replacement part cost to persuade me that the labor price was reasonable. And the labor cost was increased to cover the part, which was under warranty!
TLDR, multiple lies and omissions to avoid changing a leaking evaporator coil under warranty. Y'all lost a customer and it's very disappointing. -
Fixed my AC issue and informed of another one coming. Piece was under warranty so proactively reduced price. Front desk and tech not on same page about diagnostic fee going towards repair cost but was able to get them aligned on that.
I inquired about replacing unit but different people handle that so didn’t immediately get any info. That’s good because they’re not upselling. On the other hand I would like for them to be able to communicate that interest back to the other team without me needing to reach out again.
Would recommend for honest AC help. -
Do what you want with this review but taking advantage of a family with a 2 year old in the middle of summer shouldn’t be ethical especially when you show up at 4pm to fix. Got charged $518 for a capacitor ($30 part, and tech straight up said the parts is $400) Mind you I live less than 10miles from the business. But they sensed that I was desperate when they show up late evening and the day before July 4th. I wouldn’t call them for emergency unless you are willing to pay triple of what others would charge
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The customer service at this place makes me think of the 50's. Always willing to go the extra mile. My AC went out tonight. I called and the owner ended up contacting the owner. We diagnosed it over the phone, he then drove to his shop and picked up a new capacitor and hand delivered it to my house. This rare value is something to be proud of. Should be 10 stars.
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Eddie Clark with doctor cool did a great maintenance and check everything even my electric heat and and clean my outside unit and informed me of potential hazards I would recommend Dr cool to all my friends.
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Smiley was awesome. Found the problem and fixed it. He is very knowledgeable and personable!
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Great work at a fair price. Super professional, on time, and always answered my calls. If you’re looking for a family business that is honest fair and friendly Dr Cool is for you
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Smiley was awesome, he was super knowledgeable and went above and beyond to find our problem.
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We are extremely happy with Dr. Cool and Professor Heat. Their staff is very knowledgeable, professional and very efficient every time. I especially want to thank Sakis Margetusakis and Courtney Letson for taking the time to review my issues and resolving them quickly. It really shows how much they care about you and want to get your AC back on track, especially in this heat. Their technician are always on time, work fast and clean up afterwards. Thank you so much for always taking care of us! We will always recommend you to all of our friends and family!
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We have been with Dr Cool/Professor Heat for 8 years. They have always promptly responded when needed. Their technicians are friendly and brilliant. They have never given us bad advice. I trust them completely.
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Great service by the staff and reasonably priced. The plumber Mike made an emergency repair and was extremely professional and knowledgeable. I would highly recommend this company for both AC and plumbing.
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EDWIN was my technician. He has provided similar service at another home and is extremely patient answering my Qs. He spoke in terms that I could understand
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I had a maintenance done by Eddie for Dr cool professor heat he did an indoor and outdoor maintenance and he did a great job and he showed me potential problems that could occur and he cleaned my unit and he helped fix some things that were necessary and everything is running pretty good hopefully he can come back out and do another maintenance thank you very much doctor cool..
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Flawless service, great availability and some of the nicest people I’ve ever dealt with. Installation was smooth and 5 years later, everything works great. Normal maintenance is easy to schedule and the job gets done right the first time.
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Great staff! Tuan and Zach did an incredible job replacing the duct work in our attic. Three days of hot dirty work. They went above and beyond by fixing my front door before they left.
Also replace a 21 year old hot water heater. Didn’t catch the plumbers names. They also did a great job
More than happy with the work done. -
We’ve worked with Brian at Doc Cool for over 15 years. He is without a doubt one of the finest technicians in ANY category we’ve come across. Professional, courteous, clean and conscientious. He is an articulate problem solver with short, mid and long term advice for your whole HVAC system. The schedulers and staff are also kind and officious. Professionalism is rare these days. These guys got it.
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Eddie from Dr. Cool arrived on time and did the maintenance on our HVAC system. He was friendly, courteous, knowledgeable and professional.