HVAC reviews in Magnolia, Texas

Excellent service by the tech. He took time to address all my concerns and needs. Highly respectful. I really am pleased with this company.

First if two annual maintenance visits. Easy to schedule....on time...great technician...what's not to like. Same day service with maintenance package.

Our central heat would not work. Andre came out the same day I called. He had it figured out in about 20 minutes. Have had several other companies out over the years that didn't check the things Andre did. Super quick and excellent service !
Thanks, Danny M.

Jake came out. He was friendly, helpful knowledgeable and efficient. He showed us what was wrong and how to avoid the problem again. Great guy, I hope to have him help us next time.

I called Country Air concerned our AC wasn’t working properly and they were here within an hour. Very professional, courteous and honest and they were able to fix our problem and get us up and running again within 30 minutes. Highly recommend! Thank you Country Air!

Zac is the man and helped not only fix my ac leak but also coordinated with me while I was in a meeting. Great service

They showed up for an estimate and repaired some issues for free to help keep our old AC unit running for a couple months longer while we did renovations prior to purchasing a new unit. Very friendly and helpful.!

Very nice people showed up when they said they would appreciate it the heads up phone call when they would be here exactly
Technician was friendly andseemed Very knowledgeable
Was able to fix my AC unit in a reasonable time
Will definitely be calling them if I needed again

Had a great first experience with Blake. Answered all my questions, didn’t try to push extra sales, and gave me great info on what to expect moving forward. Happy with the service so far

Our AC wouldn’t cool below 77 so I called the company that installed the units for our builder.
They could not come out for 4-5 days and the service fee was almost $100 to just show up!
So I called Country Air. They were here the next day.
Zac is great! He went right to work and figured out the problem quickly. He explained everything and was patient with all my questions.

They got the system back up and running within 30-45 minutes and the fee was very reasonable.
I joined their “Comfort Club” for semi-annual checkups that can prevent the issue we just had. It is very reasonable.

It is nice to get great service from local businesses!

I had a unit that was first repaired a number of times by a random home warranty provider and they couldn’t fix.the issue - so of course they wanted to replace the condenser and coils, that I would have to pay for! Country Air came out and spent time to check everything - a whole lot of checking the other company never even looked at. Turns out the unit is working as it is supposed to, maybe needs a little more refrigerant. But to double check they are sending out a senior tech to review. That’s how it is supposed to work!

Country Air was awesome. They answered when I called. Zac the tech called and gave me an eta, very nice, and knew what he was doing, very proficient. Thank you Country Air, you have gained a new customer.

Bought a whole house AC/Furnace system. Zac, Jason, and Frank are a credit to Country Air. They are knowledgeable, with great customer focus, taking the time necessary to explain things and make recommendations. They make working with Country Air a joy.

On March 6, 2022 Called Country Air , had long standing, maintenance program with them.... now AC was not blowing cool air. Technician came out and did a temporary repair charging us 136.00 and said I needed a new AC Unit and would let us know the cost of the new unit.( Estimate returned back into the thousands of dollars....) After a couple of days the AC was working just fine and found it strange that I needed a new unit. Therefore, I called another company to come out and give us a second opinion to verify if in fact we needed a new AC system.

The company that came out to give a second opinion stated after inspection that a new AC was not necessary. He stated that there are many settings on a blower panel and the first setting was no longer working but all others were working and we would not even notice that the first setting was not working. He did state he could not guarantee the length of time that the unit would last estimated it would be several more years before needing to be replaced.

Fast forward to 03/17/25, after 3 more years with this ac system we are just now having to replace the ac system. Guess who got the bid? The honest company....

Spring, Tx Family

Jason was called out to an emergency AC issue around 8:30 at night. He arrived around 9:00 and had my house cooling off in about 45 minutes. Super courteous and made a few recommendations to extend the future life of my AC. Absolute great individual and company to work with.

Hayden and Dillon were amazing and knowledgeable! They did an amazing job, definitely will be a return customer for duct cleaning and other HVAC related needs!

So polite and very kind and professional. Definitely recommend.

Found Matt to be an Excellent Tech.
Pleasure to do business with y'all!

Jason and Sam did great job replacing coil on my upstairs unit as well as the cover of the condenser that was making loud noises. They were efficient and courteous.

Jason came out to diagnose issues a week ago and explained everything well and no pressure and scare tactic that things needed done at all.

Will be signing up for their maintenance program going forward.

If I could give our AC technician a 5 star I would! I’m sorry that I do not recall his name (taller Hispanic male). Unfortunately I cannot say the same for the way the company scheduled with a first time customer. I live next to neighbors who have used this company for years and gave us a referral. When I scheduled this appointment, I informed Country Air it would be a dryer vent clean out + AC inspection of our home. I know the young lady I spoke with on the phone however out of respect, I will not blast her name on here. I was told the inspection would be $120 and the dryer vent cleaning would be $238. However the AC technician informed me since I had (2) units, it would be $120 per unit in addition to the $238 dryer vent cleaning. He apologized even though it was not his fault that I was given an incorrect quote and I did inform Country Air that we had (2) units prior to scheduling. The AC technician told me that the young lady I originally spoke with is new and if we still wanted to proceed with the $120 inspection per unit. I figured we may as well because we were not just going to have him inspect one AC unit and leave the other. The day of my appointment, I also did have to call the company because I was given an appointment time between the hours of 8:00 am - 8:30 am and our AC tech had not arrived yet. I don’t mind people who run behind because I completely understand that things happen and times can be pushed back but it would have been nice to have received a heads up phone call letting us know. I also had to take more time off from work that morning and shift some things around but it still worked out in the end thankfully.

As I said before, if I could give a 5/5 star rating to our AC technician, I would. He was very professional and respectful of our home. And we were not going to let him fade the heat for the company’s mistake as it was not his fault. I just cannot rate Country Air a 5 star as a first time customer experience. I hope this review will help the company in a positive way as I am simply just doing as a customer should and providing my honest feedback.

They were great. They did everything. I asked the prices were reasonable. I couldn’t be happier