Reviews of local pros in Mansfield, Texas

Tory and Kanyon provided excellent service. They were both courteous and professional in resolving my issue. I also appreciated the electrical safety evaluation performed on my home. Will definitely being using Cool Hand Electric for all future electrical needs.

Tori and Kanyon were very experienced, thorough, professional and courteous in answering all my questions and explaining technical issues in plain terms. Will definitely recommend them to others!

Tory Jackson was one of the most professional service techs I’ve had the pleasure of meeting. His handwriting alone deserves its own review. He was very clear and concise and laid all the options out. I could sense the honesty and trustworthiness in his voice. It helps making my decision to choose who I want to provide service that much easier.

I reached out after a large branch pulled down my power lines. Luke responded quickly with reassurance that they would take care of me, and that Shiloh would be coming out momentarily to help out. Shiloh worked all day (I needed many upgrades to get my older house up to current city codes), and was so kind, professional, and thorough! I would absolutely recommend them for any needs, and plan to call on them the next time I need anything!

Shiloh and Rebekah were both very professional and kept me updated on arrival time for appointment.
Shiloh was very thorough in his assessment of our electrical system and what updates need to happen and safety issues. I really appreciated this! I was very impressed with him.

Shiloh from Cool Hand Electric provided truly exceptional service. I was particularly impressed with their communication and understanding of the urgency of my situation. After my house sustained storm damage on the 8th, they promptly scheduled me for service. Shiloh was polite, patiently explained the issue and the proposed solutions, and thoroughly answered all my questions. Their meticulous work demonstrated their dedication to quality. I will absolutely use Cool Hand Electric again, and highly recommend Shiloh.

Cool Hand Electric always provides excellent, professional service. Their dispatcher, Rebecca provided great communication during the scheduling process. Matthew was very polite and professional and arrived during the scheduled service window given. He wore his protective footwear and left the space clean and tidy.

We had an awesome day as the technicians were working in our house completing each room and returning the furniture to its original position.They talked to each other over awalky talky if they needed one anothers attention or parts without stopping work. They did a remarkable job in my whole house in record time and walked me over their work and findings they recommend we address right away and we did. We appreciated being educated on our old house being updated to be safer seniors. The Cool Hands team was so courteous introducing themselves to us and after the work was done thanked us and shook our hands saying goodbye.Because we are senior citizens we feel blessed being a member to such awesome company and great employees who are outstanding people.Cool Hands took care of all our electric problems and will check on us in a few months. Amen for Cool Hands.

Today I had the pleasure of being serviced by Tory. In today’s times, good customer service is hard to come by. Tory was very professional while still being personal, which provided me with a great sense of trust from the start. He was very transparent about the pricing and did a great job identifying and explaining other vulnerabilities in my house. I will be reaching out to Tory specifically next time I have any electrical issues at my home and I would recommend this company to anyone looking for fair pricing and someone to get the job done.

P.S. he even brought my recycling bin back to the house

Perfect service! Shiloh and Miguel were amazing, informative and fast. Highly recommend

As always Cool Hand was awesome. Did a whole house assessment and offered a variety of needed protection solutions. Then spent time with us as we wrestled with which ones would provide the most benefit within the dollars we could spend. Installed them straightaway and explained EVERYTHING.

This is my second interaction with Cool Hands team and everyone has been wonderful with solid work and products. I am sure we will have them out again as we are able to add some of the additional surge protection products they suggested.

Cool Hand Electric is a great company. My technician was Shiloh Gill was very knowledgeable and professional. I highly recommend this company. Also Patrick is very knowledgeable. Both of these men I highly recommend.

We asked them to inspect our AC electric line for issues. They came and did a full house inspection and fixed a junction box for AC line. But when they left we still had the same problem. We called another electrician who came out and noticed the breaker was bad which fixed the problem. No refund issued. Poor troubleshooting.

The company came out, redid my circuit breaker, and outside connections, bringing my old home up to new home electrical standards. Shiloh was very thorough in inspecting all electrical outlets, and components to my home. I definitely will be sticking with this company for the rest of my electrical needs. Wonderful customer service.

Very respectful group, Shiloh, Anthony, Rebecca and Bella have always been very kind and always work with my night schedule. They’re the best!!!🙏🏾🙏🏾🙏🏾🥰🥰🥰

We have used Cool Hand electric multiple times over the last few years and they have been great to work with. They are quick to come out and actually repair what you need the same day. Shilo had been amazing to work with, very knowledgeable and professional. I highly recommend him.

Shiloh did a great job. Very thorough and hard working. Great protocols while in the house. Thanks, partner!

Follow up work went excellently, replaced panel and completed various other tasks. Exceeded my expectations.

Follow up visit was done with excellence and diligence. Great job!

Cool hands performed a wonderful service. The professionalism. Their cost is comparable to others. What set them apart is speaking clear truth about our needs & being KINDDDDD! Kindness goes along way.
Upgraded our service from 1971-2025 electrical code. Our service was inside a closet. Now it’s on the outside!
Thank you Cool Hands team!

Rebecca was very kind and helpful with scheduling. Shiloh is a courteous technician who does great work.

Cool Hand Electric was amazing from start to finish. They reached out immediately to my online inquiry, and we were scheduled quickly. Communication was fantastic throughout, including updates as to when the electrician would arrive and a photo of Shiloh. Shiloh is knowledgeable, professional, friendly, and was great with the dogs =). We’d had a lightning strike, and we really appreciate Shiloh’s thoroughness in the whole house inspection. He walked us through the evaluation, answered all our questions, and even shared some cool stuff about our electric system. We love that there was no pressure, no scare tactics – just solid options, clear and standardized pricing, and peace of mind. 100% recommend!

The technician was very thorough and performed an outstanding job in explaining in detail the comfort I have by making the wise decision to upgrade my home’s electrical system. The technician was very knowledgeable and helpful in explaining all of the aspects of my home’s electrical installation project