Reviews of local pros in Pflugerville, Texas
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I am stuck with using this for a home warranty and the experience has been awful. Getting an electrician to actually show for a scheduled appointment occasionally takes several no-shows. The receptionist doesn't return calls and rarely picks up the phone. I've had days where it took me 10+ calls before reaching somebody. Incompetent and unprofessional.
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Awful is an understatement. The wired my custom home in So. Austin and I have been having constant problems for the past 2 years. Very shoddy craftsmanship overall, such as:
1. Miswiring a 3-way switch such that both switches need to be on in order for the light to work (kinda defeats the point of a 3-way switch). Several attempts to fix this, but after 2 years the problem still exists.
2. Completely forgetting to install a 220 outlet for the stove, even though it was clearly in the plans. They were able to retrofit this, after tearing out all our custom tiles.
3. 2 years after the original build, GFI breakers are starting to randomly fail
I have a distinct feeling that they did not have a master electrician running the project at all. We even had the owners onsite for a meeting during the build, scolded them for an hour, and they just stared at me with a dumbfounded look. -
Edgar came out on an emergency call on Sunday morning and did a fantastic job resolving our issues. He replaced our whole house breaker, then went on to tighten loose connections, check our amperage draw, and waited extra time to see that everything was working properly. He educated me each step of the way what he was doing and why. Edgar was a great representative for Amptech and was courteous, professional and helped with a great attitude. I would definitely recommend him to anyone!
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This is the most unprofessional firm that I have seen. Because they did the electrical services for the house I recently moved in, I was told by the builder to reach out to them for the EV install. It took weeks for them to even come and check the home (multiple calls, texts, emails by myself and the builder directly) so that they could give me a quote on the work which I approved immediately so the work can be done asap. However, after telling me that it would take an hour and they can do it the next day, they ghosted me. Couldn’t get a hold of them for weeks. Do not rely on them.
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Great company and they really take care of their employees
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AWFUL DRIVERS!!! Think because they are in construction, the road rules just don't apply to them. "I have a truck; I can do whatever I want because this Texas and I have a truck."
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I'll add a one-star review to the mix... looks like it's a bad place to work, but on top of that, one of their work trucks swerved going 80mph and tried to run me and my family off the road on 183N.
When he hit traffic, I took a picture. I wouldn't trust this company with a penny. -
Billy was rude the moment we walked in the door. Completely unprofessional, disrespectful, and frankly came across as uneducated in how to deal with customers. Instead of helping, he seemed irritated right away and took his frustration out on us.
The issue clearly stemmed from poor communication within their own company, yet he blamed us for simply following the instructions we were given. Even after we explained that we were just doing what we had been told, he continued to argue and speak to us in a disrespectful manner.
At that point, it wasn’t worth dealing with his attitude any longer. We chose to leave and take our business elsewhere. We ended up going down the road to Elliott’s Electrical Supply, where we were treated with basic professionalism and respect—something this place seriously lacks.
Would not recommend based on this experience. -
Unprofessional and nobody was working, everyone was standing around talking and on their phones while people were waiting. Don’t buy from here.
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Counter guys are great!
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Excellent electrical parts supplier.
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Receiving was a very fast service
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Don't bother shopping here if you are not part of their Club. Square D is worse than the mafia.
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Extremely overpriced.
@Greybar 3/4 reducing bushings = $9.95
@Crawford 3/4 reducing bushings = $0.54 -
The num is disconnected and the company doesn't exist no more
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I was working out of town and had to have parts late in the afternoon these folks waited for me a half hour after closing to make sure I had what I needed. They loaded me up and even checked my order in another town.Their counter area was well stocked and laid out first class.
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Miracle workers here! If they have it they will move oceans to get it for you, if they don't they will give you a realistic timeframe on getting it and still move oceans to get it for you!
These gentlemen are true professionals and absolutely wonderful to do business with -
Im giving them one star because of Very BAD customer service. I order black, white and red 4 gauge wire to be picked up the nexts day. They (Billy Bownds) told me yesterday it's on order and you can come by a pick up today at will call, anytime after 6 am. Came by to pick up materials was not here. He's excused was a glitch in the system and my order was lost. I asked Billy how can he help and try to make it right as I explain I'm will loose money on a job. Billy did not even try to make it right or help, poor customer service, not to mention very unprofessional. Asked for a manger and BOOM he was able to help and made it right. Now it's funny my order will be able to be picked up today. Thanks to the manger.
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New Graybar office off of Pecan customer service is TERRIBLE! The Will Call is extremely slow. Before I got there people had been waiting 20 minutes. They need more help. I was late to a job waiting on them. They had 1 person working.
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I have shopped at Graybar many times both in my professional career and my personal life. I have never experienced any issues here. I will say that just like most places these days, there can be a wait before they can assist you, mainly because they are busy helping others. Keep doing what y'all are doing, no complaints here!
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When you call them they say they no longer have counter sales. And the original location is only offices. So you have to jump through multiple hoops just to try and get something. You can buy over a counter at any other graybar. On top of that it shuts down at 4:00 even though everything online says 5:00. All the things that used to be convenient for a graybar are now being done away with. And absolute waste of time