Appliance Repair reviews in Plano, Texas

4.6 based on 522 reviews Back to the listing
    5

    Great service! Thought it was going to be a $700 repair and he ended up getting our commercial grade freezer working for 1/10th of that. Great guy!

    5

    Sent a repair person same day - Andrew was fantastic and took great care of us! Repair completed same day! Highly recommend.

    2

    The dispatcher and technician failed to communicate properly causing an uncomfortable situation between my client and the technician demanding payment. The payment he was demanding was also higher than they originally quoted me over the phone.
    Luckily he got the project done but I won’t be using them again.

    5

    When the dryer stopped working, we didn't hesitate to contact them. Their professional team arrived quickly and fixed our dryer in less than two hours. We are thankful for their effective services.

    5

    They were prompt, professional and courteous. I’d use them again

    5

    Andrew was very thorough and helpful in explaining the issue with our washing machine. He seemed very knowledgeable. Great experience.

    5

    Quick service. Fast diagnostics. Knowledgeable Technician. Fair pricing.

    5

    Very friendly, easy to work with, and did a good job repairing my dryer. I plan to use Roman again in the future.

    5

    Have used this company before for my dish washer, and needed them again for another issue with the same dish washer. Always fixed each time. Andrei/Andrew, their technician, was on time, courteous, and professional. Thanks!

    5

    Our fridge quit cooling. We were impressed with the initial response time, the quick diagnosis, the integrity of our service rep, and the actual repair. We will call AGB any time we have appliance service needs!

    5

    I've used AGB appliance to repair an old refrigerator and a washer, and just called them to diagnose a problem with my new refrigerator. They have been fairly priced every time.

    Andrew has been my technician each time I've called them, and he has been amazing. He is punctual (even early sometimes), efficient, kind, very knowledgeable, and very clear about his diagnoses. Today, he diagnosed the problem and recommended I call the manufacturer so I could get the repair done under warranty (which maybe seems obvious, but I have had OTHER repair companies in the past do a repair that could have been done under warranty, charge me, and then tell me after the fact). I trust Andrew implicitly.

    5

    I recently had the compressor replaced on my Viking refrigerator. The service technician was professional, knowledgeable, and completed the repair efficiently. The fridge is now cooling properly and functioning well again.

    5

    Best appliance repair company I have dealt with!

    5

    I had a great experience with this appliance repair company. They fixed my refrigerator quickly and efficiently. The technician was knowledgeable, punctual, and explained everything clearly. Excellent service, fair pricing, and true professionalism. Highly recommend.

    5

    The dryer repair was fast and reliable. The technician was professional, explained the issue clearly, and had it running smoothly in no time. Great service!

    5

    I called on a Saturday morning figuring it would be a few days to get a repair person out to my house, but Andrew was available to come out that afternoon. He quickly diagnosed the issue with my freezer and got everything working in about an hour. Could not be happier with their service, will definitely use them in the future!

    5

    Our washer broke and they were able to get to us the very next day. Unfortunately a part was needed and we were told it would be 3-4 days to get it in. Obviously that's beyond their control and we understood but it's hard to be without a washer with kids and pets even for just a few days. The next day Andrei called us to let us know they got the part quicker than expected and he was out 10 mins later to install it. Professional, punctual and knowledgeable. Will recommend to friends and clients.

    5

    Not only did Andrei do a great job at the ice maker repair, he had me laughing the entire time. Highly recommend.

    5

    I called AGB Appliance and had a tech come out to see why my Whirlpool Refrigerator struggled dispensing water. We had to wait a day for the part but the technician Andrew came out and did the repair efficiently and was done within 20 mins. I highly recommend giving AGB Appliance a try they know what they’re doing.

    5

    Dryer had minimal down time. Very responsive. Awesome. My wife is happy and quiet again. Thank you.

    5

    The repair man called and told us he was coming well beforehand so that we had plenty of time to get ready for him, and arrived promptly. His repair was done quickly and professionally, in a friendly and informative manner.
    We appreciate him very much!!