Reviews of local pros in Plano, Texas

4.7 based on 10751 reviews Back to the listing
    5

    In this summer heat we needed somebody to maintain our 3 AC units. Dream AC and Heating were prompt and sent somebody right away.

    In their visit they were polite a courteous but overlooked a few things. I called them and they sent someone the very next day they not only re did the entire maintenance but also did a repair work for free which they were not obligated to.

    People make mistakes but this company owned it and they made it right and went above and beyond by doing a complimentary service which they could made money on

    5

    We had two HVAC units installed by Dream. They were professional, worked quickly, and answered all our questions. We got three quotes, and Dream offered us the best value. We will definitely recommend them to friends and family.

    5

    Matt and his team communicated with me through the entire AC repair process. They were on time and completed the repair quickly. They even corrected an issue that a previous contractor had done wrong, at no charge! Matt called after the job was done to ensure I was satisfied. Matt is very knowledgeable and I highly recommend him.

    5

    Matt and his team were top notch professional.. we had him perform a routine maintenance on our business AC units and his expertise found an issue and he quickly fixed the problem. Thank you Matt!!

    5

    Matt and his Team recently replaced our HVAC unit and the service and craftsmanship was exceptional!! They were professional, organized, cleanly, and extremely courteous throughout the process. I would highly recommend Matt. He’s a master of his craft and a consummate professional with a great deal of pride in his work. If you’re in need of a new HVAC or repair, call the Dream Team!!

    5

    We called Dream Air Conditioning and Heating to get a second opinion on repairs that were recommended by another air conditioning company. We agreed that the best option was to replace the HVAC unit. Matt and his team of installers were out the next week to replace the unit including a Nest thermostat with sensors. The team from Dream was professional and courteous and did a great job with the install. We are very pleased with our new unit and the money we saved when compared to the estimate we got from our long-time HVAC service company. I'd recommend Dream for HVAC replacement and service.

    5

    I had an excellent experience today with Matt from Dream Air. He was prompt, professional and quite thorough with his maintenance of my HVAC system. It was a great value and I highly recommend their services.

    5

    Matt with Dream Air Conditioning and Heating completed a thorough job with the maintenance of my A/C system. His prices are very fair and affordable and come at a great value too. I’ve worked with Matt previously and trust his experience and advice around my HVAC system. In dealing with Matt, his attention to detail has even saved me money by his detection and repair of a previously undiscovered issue before it became a much larger problem. In my experience, Matt has been easy to reach and readily available when a follow-up question needed to be addressed. Matt takes pride in his work and you can sense that he actually cares in doing the job right. Matt also provides helpful tips on how to care for and use your HVAC system to extend its use for years to come. I’ll continue trusting Matt and Dream Air Conditioning and Heating with my HVAC system needs and I recommend him and his company to any person in need of trustworthy HVAC system services and advice.

    5

    Matt at DREAM AIR CONDITIONING & HEATING was an absolute godsend!

    Our thermostat had died on us weeks ago and we foolishly thought we could handle the Plano cold. This was not the “Great storm of 2021”, but I guess we are lightweights!

    After searching everywhere for a Lennox thermostat replacement, at the advice of the Lennox parts supplier, and searching for a Lennox Specialist, I gave up and searched for the closest repairman. We’re so lucky that we found DREAM. Matt quickly:
    1. Made himself available
    2. Scheduled an “exploratory” visit & showed up on time!
    3. Gave us our options & did not oversell
    4. Performed the repair AND
    5. Gave us a discount without our asking

    Matt is very honest, fair & knowledgeable! It was a pleasure meeting him. He should be everyone’s D R E A M HVAC technician!

    5

    Matt and his team did an excellent job replacing the HVAC system in our town home. This is the second unit I’ve had to replace in this home so I can speak from a comparative experience. The Dream team is thorough, efficient and they didn’t make any mess…which was a challenge because of the effort involved. A++ job. Highly recommend these guys.

    5

    The entire DREAM TEAM is such a wonderful group of people! Professional, always on time, quick to respond, meticulous with details and always gives us peace of mind when we need their services. Today was our third time needing them to come out and look at our old system and we truly appreciate their quick response. We would, gladly recommend them to anyone in the North Dallas Plano DFW area.

    5

    Matt and team are very responsive! They have come out same day, evenings and weekends to get our AC units up and running these last few years. I feel their prices are fair and reasonable. He always kept us informed throughout repairs.

    5

    Matt and his team did a fantastic job installing two HVACs for me. This also included removal of the previous HVACs. Their work was pristine, quick, and clean. Matt has been very responsive, reliable, and professional. 100% recommend them to anyone!

    5

    Matt and his team are great to work with! I called him on a Saturday afternoon with no cold air coming out, and he scheduled me for a Monday checkup even asking if I needed a weekend appointment, which I did not. After looking over things he recommended a new coil and it was installed a few days later. I felt like he was honest about what was needed to fix the problem and did not try to sell me a whole new system. The installation team was on time and very professional. I will definitely be recommending then to all my friends and family in the area and will use them again for any future services. Thanks Matt and team for your great work.

    5

    Matt has been my go to for AC repair and replacement for 5 years. He is communicative, helpful, and I trust his experience and knowledge. Doesn’t try to sell me something I don’t need and will lay out the facts!! If you need a good contact for AC, call Matt.

    5

    Dream AC installed a complete new system, A/C and furnace, in my home. Matt added another return as part of his service to increase and maximize airflow. They also picked my ductwork up off my attic floor to maximize airflow--not something I even realized needed to be done. They were detailed and diligent and cleaned up meticulously after the job was done. Matt was very responsive and answered every question I had. He and his team are personable and professional. Matt gave me a much better price than other estimates and they did top notch, quality work. I would highly recommend Dream A/C and Heating.

    5

    Matt has been our AC guy for 8+ years. We sought him out when he finally went indy and couldn't be happier for him and his team! He has been maintaining our 17 year old HVAC and we finally decided to replace it. He made time for us the very next day and his team was very professional and thorough. They showed up on time, worked tirelessly thru the afternoon and cleaned up everything as if they hadn't been there. The unit they installed is night and day compared to our old unit. Matt and his crew deservedly take pride in their work! I am sure there are some less reputable companies out there that might quote lower, but quality equipment and REAL professionals installing is a better bargain in the long run. We are looking forward to being very satisfied customers of Dream Air as long as we are in the DFW area!

    5

    Matt and his team are as responsive and honest as they come. They tried to help salvage an old condenser of ours multiple times during off hours and then were able to replace it next day after it broke down for good. Look no further if you’re in need of an HVAC company.

    5

    Matt is the absolute best! The first time I used him I was without working air conditioning on a weekend in the summer. He came to help me within the next hour and immediately fixed the problem with a part he already had in his truck. His pricing is so reasonable (even on a weekend) and his quick response to calls is always appreciated. We use him for our bi-annual maintenance & cleaning and just had him fix ductwork that had been detached from our vents by our general contractor. He is responsive, knowledgeable, reasonably priced, and just an all around great guy - you can feel good about supporting local business!

    5

    Matt is awesome! I called him at 9pm, my ac was up and running by 10:15pm.

    Contacted another provider 2 days ago and they still haven’t arrived.

    Matt is professional, knowledgeable, and economical. He also has broad knowledge of other home repairs so he can save you hundred if not thousands in the long run. Call Matt for HVAC repairs and more! He has certainly earned my business and deserves to have yours too!

    5

    Great Job and immediate results from Dream AC and Heating! Matt came out same day in the evening, spent about 2+ hours working through the issues we had and discovered multi issues that other AC companies missed and overlooked. He fixed first unit that was not cooling and came back the next day to investigate and fix the second unit. He charged a reasonable fee for services. Building a business on Honesty and Integrity. Thank you Matt.