Reviews of local pros in Plano, Texas

⭐️⭐️⭐️⭐️⭐️ 5-Star Review

Regarding Dinell Smith
I had an outstanding experience with my AC technician Dinell Smith during my seasonal maintenance appointment. From start to finish, he was professional, knowledgeable, and extremely thorough. He took the time to explain what he was checking, made sure everything was running efficiently, and even offered helpful tips for keeping my system in great shape throughout the year.

His attention to detail and friendly attitude made the entire process smooth and stress-free. I truly appreciate the quality of his work and the pride he takes in doing the job right. I highly recommend him to anyone needing AC service—and maintenance—absolutely excellent service!

This review is long, long overdue, and I apologize for not sharing it sooner. Although I work as a project manager in commercial construction, I was surprisingly at a loss when it came to my own residential HVAC unit. After our longtime HVAC guy retired—who kept our old unit hobbling along—I was unsure where to turn. That’s when a close friend recommended Lex Air, and I am so grateful.

From the moment Kenny Sligar arrived, I knew we were in the best hands. Kenny is, without a doubt, the most knowledgeable person I’ve ever met in the HVAC industry, whether residential or commercial. He took the time to explain every issue—not just to me but also to my father, who lives with me. Kenny showed us the problems firsthand and gave us clear options—whether to sink more money into patching up the old unit or to move forward with a new system. I knew, especially with my father’s age, that I couldn’t risk another breakdown.

The owners were also absolutely wonderful. Once they realized how critical the situation was, given my father’s age, they immediately prioritized us, and it meant the world. The entire crew—Kenny, Jose, Leonel, Noe—delivered the most professional, kind, and thorough service we could ask for. If you’re looking for the highest quality, customer care, and top-tier installations, Lex Air is your team. Thank you all from the bottom of my heart!!!

Glenn at LEX Electrical provided great service - from inspection to planning to repair and cleanup. He provided solutions and pricing and repaired needed work on the spot. He was courteous and respected our property with shoe coverings and left the job site clean. We will certainly use LEX for future projects. 5 Stars.

Omar and Young Choe did a fantastic job during the maintenance service. Omar was the first representative from Lex Air who took the time not to have me sign and buy, but sat with me and went over their diagnosis of my HVAC system. They went above and beyond, I'm truly grateful. I must have them come back for every service.

I had an excellent experience with Alex from Lex Plumbing. He went above and beyond to ensure everything was done correctly. Alex conducted a very thorough analysis, not only fixing the original issue but also identifying and resolving other problems he found along the way.

He took the time to explain each and every detail clearly, making sure I understood what was happening and why the repairs were needed. His professionalism, attention to detail, kindness, and willingness to help truly stood out.

I greatly appreciate the quality of his work and his honest, thoughtful approach. I highly recommend Alex and Lex Plumbing to anyone looking for reliable, knowledgeable, and exceptional service.

He really did an exceptional job—I can actually notice the difference after the fix. Thank you so much, Alex. I truly appreciate your help.

I am in the Lex-Air Cool Club(check it out). Bryson came out for an inspection, covering all the bases. He asked a few questions about my HVAC systems and then went to work. He had some service recommendations, showing pictures and even video. I authorized some items for today & asked for the others to be put as recommended for me to do on another visit. Very courteous man who answered every question I could come up with! This is the 4th time I've had Lex-Air techs attend to various house systems and I really like their desire to do quality work. Thanks Lex-Air and Bryson.!

Bryson was excellent. He was efficient and friendly during the service. He informed me of small issues that would help keep my system running smoothly. I am glad to have routine services and Lex Air always ensure to keep me informed when it is time to get them completed

We have been a customer with Lex for over five years now and every time we need them, they are there. Today, we worked with Joseph and Arthur and they were absolutely top notch professionals! They fixed the leak, were careful, respectful, and genuinely nice guys. We are so appreciative of such professionalism. Thank you both and great job Lex!

Charles G. with LEX Air Conditioning, Heating, and Plumbing was outstanding. He completed our annual plumbing inspection and performed a full tankless water heater flush, and the entire experience was excellent from start to finish.

He was prompt, professional, and extremely thorough. He took the time to carefully inspect everything, explain what he was doing, and answer all of our questions without rushing. It’s clear he takes pride in his work and genuinely cares about doing the job right.

We truly appreciate the attention to detail and the level of service he provided. Highly recommend Charles and the LEX team.

Gracias por alludarme con mi aire central.

Excelente servicio fui atendido por el manager excelente persona y excelente servicio

Edit 2026/03: These people just plain rock. I needed to get a complete new system for a cabin build. They priced all the parts and equipment for me beating what my installer could do at his cost, and let me come by over several days picking up the parts and materials as I didn't have a trailer handy. You cannot go wrong with these guys. They are kind, full of helpful information, have no trade/craft bias, and treat off the street customers like they know your middle name. They have my business in perpetuity.

I appreciate that they're open Sundays. Everyone complaining about $50 capacitors should buy US made more often, the prices would come down.

Don’t waist your time going there

Came through again.
Perfect part and helpful technical assistance!!

Great guys, excelent prices. Highly recommended

Good customer service will repurchase from here again! :)

Very friendly and helpful. I needed a run capacitor on the weekend. They had it in stock and it worked perfectly.

Excellent service they were able to help we fix my AC and learned a lot in the process.5 starts!!!! Will definitely recommend them to all my friends. Will comeback.

This place is great for my DIY people one stop shop and have people that can help figure it out.

Nice that they are open on Sunday, but a 45/5 capacitor is $50 where most places sell it for $20

Michel & Siso are very knowledgeable and explain everything to where I could understand! Amazing experience! Thank you will always come here for any AC needs. Trustworthy and excellent customer service