Reviews of local pros in Plano, Texas

4.7 based on 10751 reviews Back to the listing
    5

    Highly satisfied customer 30+ years. Highly recommend Collin Air Conditioning for all your cooling and heating needs..

    5

    We recieved excellent service from Collin Air Conditioning! We had an emergency situation that required same-day replacement of our HVAC compressor, and they replaced it that same afternoon. They did outstanding work for us. In our experience, their knowledge and skill in HVAC service is unsurpassed, and their professionalism is also outstanding. Thank you!!

    5

    We are very please with the replacement of our 2 furnaces AC by Collin air. It has been a real pleasure from the visit to inspect and take notes on issues we had with the air distribution. Not only the execution was smooth and very professional but the changes made with our distribution has been corrected and we love the result. We highly recommend this company for your air and cooling needs.

    5

    I called Collin Air Conditioning for 2nd opinion where the last technician told me I have to replace the whole AC Unit compressor that will cost me $4,600. I'm laughing as I write this because Jimmy from Collin Air told me it was only a wiring issue, there is no issues he sees after he ran his diagnostics. IF you live in Allen, Plano and generally north Dallas, Collin Air Conditioning should be your designated tech for your AC system. Watch out for others, and I'm being nice because the cool is have me in a good mood.

    5

    Always very professional. I have used them for 10 years and have always been very pleased. Pretty conservative and not pushing a new system. I can recommend then without hesitation.
    Update I had to get a new outside unit and thermostat. It just wasn't fixable. Jimmy was here early. Collin located a compatible unit and the crew was here by one installing. Incredible service from the whole crew. Thanks

    Had Collin Air this week for fall/winter service. On time and professional as always. Easy to contact.

    5

    Marc got to my place early. He did a thorough look at my “problem” which turned out to be vibration in the intake vent. He went on to provide routine maintenance. I got their Platinum package for a/c care. As of right now I’m no longer sneezing when the a/c turns on.

    5

    Collin Air is the best. Andy came by in the morning and explained the work he thought should be done, and I agreed, but I was apprehensive at what the cost would be. Collin emailed me the bid within minutes and it was reasonably priced, so I agreed to the job.

    Taylor called me to let me know they'd be able to come out THE SAME DAY, and it was already hot outside. Andy, Marc, and Jesse worked in the heat for hours and my home was chilled totally down by the time my family went to bed.

    This was an awesome experience and they made something that could have been terrible into a normal, everyday business transaction. The staff are professional and friendly, and I highly recommend them for any HVAC issue you may have.

    Thanks Collin Air!

    5

    ⭐️⭐️⭐️⭐️⭐️
    “Great company! They had a technician at my house within 3 hours of calling, and the repair was quick and professional. Highly recommend for fast and reliable service!”

    5

    Collin Air took care of us! We used them based on a recommendation word of mouth. The install went fine until someone stepped accidentally on our interior sprinkler system in our attic in our townhome. Water went in our walls and ceiling down to our downstairs. I guess this had never happened before and was a super rare occurrence. Collin Air paid for all the water restoration, a new ceiling for our kitchen, and new carpeting for our entire upstairs! They were willing to go ahead and pay for it all without making us wait on the insurance stuff. We appreciate being taken care of in a timely manner and confidently can say that they care of their clients. Rest assured if a fluke thing happens to you, you will be taken care of. Thank you Collin!

    5

    Our AC was broken. Collin Air Conditioning did a great work. They were quick and the team responded and finished on time.

    5

    Everything you’d want for AC and heating service. Collin, Mark and Jimmy; all great guys that take care of my equipment. Wouldn’t call anyone else.

    5

    Colin is always responsive and quickly sends out repair services.
    Alex is very informative, he patiently answers all my questions (even though I ask a lot).
    Collin Air does great work at a fair price. My whole family has them for regular maintenance every Spring and Fall. And any emergencies I have they take care of me immediately.
    This is a great company, fair, honest and high quality work.

    5

    Very thorough and patient with all our questions. Prompt follow up after installation to make some adjustments. Highly recommend them!

    5

    Collin came out quickly to assess our situation. He was very informative and communication was clear. He didn't try to sell us a new unit. He thoroughly cleaned our outdoor unit and that immediately remedied the issue we were having. Took his time during the visit and followed up with recommendations/quotes of what we can do to optimize our current system further. Highly recommend.

    5

    Really appreciate the professionalism and excellent response to keep our AC/Heating unit in top notch condition! Both the process of arranging the appointment with the front office and welcoming Mark into our home to provide the excellent service. So glad Collin Air Conditioning is there!

    5

    If you want a good job and you went to have the best customer service you'll go with Collin Air Conditioning. Best crew ever. I used Colin Air for my rent houses and for my own personal home.

    5

    We have used Collin Air for years. We couldn't be more pleased with the work they have done from routine checks and maintenance to replacing the entire system. Arrived home from work yesterday and the temperature in the house was 78. The thermostat was set for 74. Called at 4:15 and spoke with Taylor. As always she was incredibly helpful. She sent their technician, Mark, and he arrived within 10 minutes. And Collin also stopped by to check on things as well. The new blower motor was installed in less than 30 minutes and we had cool air. If you are looking for honesty. professionalism, reliable work with experienced technicians and great customer service you will never go wrong with Collin Air.

    5

    We called Collin Air Conditioning when we felt it was time for a new Carrier A/C + A/H 3.5 Ton Complete Unit. We love Collin Air because whether it's been years or a shorter time since calling we are remembered and they know what was said at the last visit. There was not one problem or change in price or system and we feel they are so reliable, trustworthy, price competitive, professional and they cleaned up after the installation. We could not be happier with our new Air and Heat and know there will be no worries if it is a hot summer. We have used Collin Air since we moved to Plano in 1990 and have always been happy with their work. Great company to use! Thank you, Blain & Glenda

    5

    My previous service company became unreliable. I am so happy I called Collin Air. Very easy to schedule an appointment and their technician is always friendly and professional. Would definitely recommend them!
    They have been my HVAC company for 4 years now, and still doing great. Everyone is have had contact with has been so nice and helpful. They are always quick to respond in an emergency as well. I can't say enough good things about this company and their employees.

    5

    1st class professional service from Collin Air. After trying 3 different companies to address problems with cooling - Collin Air were the only team who took time to work through the entire issues and resolve it. Experts and very knowledgeable team

    5

    First time using Collin Air and had a very good experience. Dylan arrived on time and was very efficient getting the maintenance check done. The status of everything was outlined for me and unlike some other A/C vendors I didn’t feel like they were trying to upsell me on something to spend more money on. Customer service was excellent throughout my experience.