HVAC reviews in Richardson, Texas

Becareful with this company, they won’t give you an estimate or bid upfront. They will miss a day (apparently it takes three days to fix a single unit- they charge over a hundred dollars per labor hour) and they won’t communicate or let you know why they didn’t come to work on a unit until you call them. For a business this affects sales but worker apparently had an emergency. Overall terrible experience. They won’t let you know how much they’re going to charge you until the last second and surprise you with a couple thousand dollars. Hope they do better for other clients. Edit: just had to call another company because the unit has stopped working today and is leaking fluids. This is one week after the experience stated above with this company. I’m sure you are still looking forward to your payment. Also please do forward everything you proposed to send to email about estimations(with date) communication chains etc along with the time stamps. Also your worker didn’t show up the second day, though he was given confirmation the day before to go ahead and work on the single unit out of three for our store. There was no heads up for his no show and when I called your dispatch, she claimed worker had an emergency call to work elsewhere while the worker explained to me he was waiting for parts on same day.

Warning! GET AWAY FROM 4-L - Do not trust this company after multiple issues last summer I managed to negotiate their fees because they never disclosed their origination fees. They will charge since your technician leaves home to get to you and then minimal charge is surreal, because this was a high rise they think they can fool the people and leave LOOSE WIRES INTENTIONALLY. Will be reporting them to the BBB since I just found multiple intentional issues now on my furnace right on time for the freezing weather. My tenant actually had to kick one of their guys from the job and they insisted in charging for that visit.

I live in one of the older high-rises on Turtle Creek and my hall bathroom and toilet were backing up. They offered me emergency service and quoted me the price as well as normal hours. I took them up on the normal hours and they arrived on time and cleared the backups. They called me on my cell when completed and the technician cleaned up after his work.
Now, my master bathroom sink is backing up and I just scheduled another appointment. The receptionist, Terri, was quick to offer available times and I look forward to having this resolved.
Yes, they are a bit pricey and it's worth it. They know my building quite well. As my father would say, "Money well-spent".

We’ve been using 4-L for the past 5 years, and they’ve been fantastic. They are reliable, and always deliver on time. The team is easy to work with, responsive, and professional.

We highly recommend them to anyone looking for great service and dependable results! ☺️

Service was great! I’ve used them for both hvac and water heater issues for my condo. Charlie, Elmer and staff are very responsive and were transparent on everything from pricing, issues and solutions. I admit it’s definitely not cheap, but they do get the job done!

So my vents needed some serious TLC, and Premium Air Ducts didn’t disappoint. Doors and these guys were like ninjas, in and out with no drama. Also loved that everything was clearly explained when they broke down the costs.

Super happy with these guys. Execution was on point, dust removal done perfectly. Ben was transparent about costs, which is so rare. Liked the whole crew tbh! Thank you for your service. You done an amazing job

Super impressed with Premium Air Ducts! Joe was thorough with the dryer vent cleaning, and every detail was on point. Pricing felt fair, didn't push any upsells. Awesome job!

Mike and team tackled my dryer vent cleaning. No fuss, no muss. Wasn't expecting such a difference. Transparency in pricing was a breath of fresh air.

Air duct cleaning was needed bad and Premium Air Ducts showed up on time. Very straightforward service, didn't push extras. Quality team, noticed less odors now. Thank you

Called them for vent cleaning, thrilled with the result. Noticed a big boost in airflow after. Hard to find good folks around here, but these guys nailed it.!!! thanks

Worth every penny for their airflow improvement service. They've got clear pricing with zero surprises. Crew was polite and left everything spotless. Rare find! Thank you so much no bs.

Their vent cleaning left everything fresh and debris-free. So rare to find good contractors in Richardson. Mike and team were detail-oriented without upsells. Thanks for the service it was amazing

I had this company clean my air ducts. They did a great job and gave me a fair price.

I called this company, didn’t know how good or bad they were, but I found out that they were very good and professional. They did a great work at reasonable price. I have already recommended them to my friend and still will recommend them to anyone who needs the ducts cleaned.

Sam and the team did phenomenal job with cleaning our vents--we can really tell a difference in air quality. We will definitely call them again for future duct and chimney cleanings.

They said they fixed the problem, but my house still doesn’t cool down properly.

Yousef went above and beyond! Absolutely wonderful service with legit advice!

My house has been struggling with cooling as it’s a two story home, and I have had multiple A/C contractors come look and work on it over the years to improve cooling. It has always been as simple as adding Freon.

Yousef, at Texas 1st, literally went above and beyond and inspected all insulation and even pipes throughout the attic and garage.

It turns out insulation was not in top shape and not the greatest type. Texas 1st uses R8 grade insulation and layered it where possible to get the most out of what I had, and minimize cost for additional insulation.

Yousef also discovered a pipe leak which caused a shortage of Freon distribution to upstairs section of the house.

Texas 1st kept on working until they got the A/C working at very high efficiency!

I didn’t save too much money on electricity, but let me tell you, my house is ice cold!! I am absolutely so comfortable anywhere in the house, where before Texas 1st, I had to pick and choose where to hangout in my own house just to be comfortable!

Thank you Yousef, and Texas 1st is absolutely recommended any day of the week! You guys rock!!!

Yousef the tech was very knowledgeable and very professional. Did an amazing job keeping my home clean. I will definitely recommend for family and friends!

Texas 1st,did fabulous quality at the best price. They installed Trane, outdoor and indoor complete hvac system. I was referred to them by an unbias source,the City of Addison Building Inspection Department. These three brothers are "smart, clever" to estimate cost economical AND energy efficient. They answered my questions without pressure to sign. I also hire them for annual service contract. Wendy B.K., Homeowner

Had some problems with the AC at my house. So I was Referred to Yousef by a friend. He was very professional came out diagnosed the problem and fixed it couple hrs later.
HIGHLY RECOMMEND !!!! PROFESSIONAL !!!! SUPER NICE !!! A+++