HVAC reviews in Richardson, Texas
-
Texas 1st heating and cooling installed a new HVAC system for me. Their pricing was more than fair, they answered all my questions in a very professional way, their team was on time, cordial and provided excellent service. I am more than satisfied with the work done. I highly recommend this company. 5 + stars.
-
We have used their great service in our business. When we called them they always show up on time and worked professionally. We dealt with Yousef and he made things really easy when we replaced our AC unit. Definitely recommend their services.
-
Great experience, very highly recommended! Great communication throughout the day until they arrived. Yousef found the issue right away and was able to fix it. Very honest in his explanation of the issue. I felt great with this whole experience, you should definitely reach out to this company.
-
A quote was sent to me as soon as I asked for it. They explained to me exactly what they were planning to do. And they ended up doing what was said and showed up on time. Yousef's words were very reliable and everything was delivered exactly as he promised. And even went over and beyond my expectations! They seem to be putting their clients first! I will always trust them to maintain my house. I am 100% satisfied with their work and wishing them best of luck! Thank you guys!!
-
These guys were good. I replace my entire HVAC system. I felt that the price was very good and they were prompt, courteous, were careful around paint and trim work and left the house as they found it. Tidy and clean. I would use them again and highly recommend that you use them.
-
My HVAC system needed to be replaced entirely due to its age. The big issue is that my attic opening is very small - too small for an easy replacement. This company! The guys ordered a system that could be disassembled so that they could get it into the attic. And they did! My brand new system works perfectly and their service was fantastic. Great guys who even gave my curious cats a few pats on his head. The entire team was professional, courteous, hard working, and very determined to give me the best service possible. Call this company! They are THE BEST!
-
Adam and Yousef was great and helped me fix my thermostat problem. His technicians were so friendly & explained what they were doing. I will be referring him through friends & coworkers. My mom owns a cleaning service and she will be referring too. I 100% recommend them, they care about their clients and building a relationship with them. I am truly satisfied, and so grateful for their work. 10/10 recommend!
-
I had the best experience with Texas 1st. My AC unit went out at my office. Texas 1st was not only the best bang for your buck, they were professional, punctual and all of their staff were very knowledgeable and good at what they do. Getting my office feeling nice and cold again!!
Thank you Texas 1st heating and cooling experts for putting me and my staff back to work so quickly. I will recommend their services to all my friends, family and customers. -
I normally don’t write reviews if I am not 100% satisfied. Texas first really impressed me. These guys, Yousef and Adam came in the nick of time. During the hottest summer months, my AC went out. One call they came and gave me a very good price and the next day they came and changed my old system to a high efficient newer system within 6 hours. I felt very comfortable working with them and I’m glad I called them!
-
Great company, did quality work in a short time frame. I had two new furnaces installed. The staff was really great to work with and they went over and beyond expectations. I will be using them in the future for my Air conditioning units as well.
-
I called these guys on the first hot day of the year, when I knew they would be swamped, because my ac wasn't working AT 9pm on a weekday! Not only did they fix my issue but they went above and beyond by helping me immediately by getting a tech on the phone to walk me through the issue. Within 15 minutes we had the unit up and running and cooling my house. I am impressed by the quality of their customer service and great prices.Thanks!
-
They are really honest guys, gave me a fair price and were really quick to service my house. I appreciate their quality work. Would recommend them to all of my family and friends and definitely use them again!
-
My AC stopped working when temperature was above 100 degrees. my neighbor gave me their referral. I called them, the tech came to fix the AC on the same day, In the afternoon when it is extra hot and you don't want to step outside but they fixed my AC on Same day in a hot weather. they are knowledgeable, dependable and affordable. I highly recommend this company.
-
Excellent service! They catered to our needs right away and did a fantastic job. I highly recommend this company to everyone.
-
These guys were fantastic! My upstairs wasn’t cooling properly, they moved quickly and got me the part I needed replacing. My unit is not the brand they normally work with, but they still were able to get the job done. Their pricing is fair, and the customer service is fantastic. I highly recommend Texas 1st. Thanks guys!
-
Every interaction I've had with your team has been positive, and it’s clear that customer satisfaction is a top priority for your company. It’s refreshing to do business with a company that values quality and integrity so highly. Keep up the great work
-
Amazing Service, they did the HVAC for our new bakery , delivered as promised..
On time and in budget.
Went above and beyond the contract,.
Always there when promised.
Will strongly recommend them for small remodels or big new construction. -
THE BEST!!!!! Wouldn’t go anywhere else. Professionalism hands down is 100% he gets the job done!! And he’s one of the kindest people and super respectful!!! Thank you so so much for being the best of what you do and being so precise and professional!!!
-
I had a fantastic experience with Texas 1st Heating and Cooling!
Their team was incredibly professional and arrived right on time, which I greatly appreciated. The service was thorough, efficient, and of the highest quality. Highly recommended! -
**Outstanding HVAC Service from Texas 1st Heating and Cooling Company**
I recently had the pleasure of working with Texas 1st Heating and Cooling Company to replace the AC unit at my store, and I couldn't be more impressed with their service. From start to finish, they exhibited professionalism, efficiency, and expertise that truly set them apart.
First and foremost, their pricing was exceptionally reasonable compared to other quotes I received. They provided a transparent breakdown of costs upfront, ensuring there were no surprises along the way. This transparency and fairness in pricing immediately established trust and confidence in their service.
The team at Texas 1st Heating and Cooling Company was incredibly fast and efficient. They arrived promptly at the scheduled time and wasted no time in getting to work. Despite the complexity of the installation, they completed the entire replacement process swiftly without compromising on quality. Their attention to detail was evident in every aspect of their work, from handling the equipment to ensuring all connections were secure and functional.
Moreover, the professionalism exhibited by every member of their team was exemplary. They were courteous, respectful of my store environment, and kept me informed throughout the entire process. They patiently answered all my questions and provided valuable insights into maintaining the new AC unit for optimal performance.
In conclusion, Texas 1st Heating and Cooling Company delivers top-notch service that combines affordability with professionalism and efficiency. I wholeheartedly recommend them to anyone in need of heating and cooling services. Their commitment to customer satisfaction and quality workmanship truly makes them stand out in the industry. -
I recently hired them for HVAC services at my home, and I can confidently say they exceeded every expectation. From the very first phone call to the final system check, the entire experience was seamless, professional, and reassuring.
Customer Service:
Their customer service team was incredibly responsive and courteous. I was able to schedule an appointment quickly, and they were punctual, which is rare these days. They took the time to answer my questions and explain their process clearly, without any rush or pressure.
Technicians:
The technician who came out was not only highly skilled but also respectful and friendly. They showed up right on time, wore protective coverings to keep my home clean, and thoroughly assessed the situation before making any recommendations. They explained what needed to be done in layman’s terms, which I appreciated.
Work Quality:
The quality of work was top-notch. Whether it was a repair, a maintenance check, or an installation, they handled it with precision and care. The system is now running smoothly and much more efficiently than before. They even went the extra mile by checking airflow and making minor adjustments to optimize performance.
Pricing:
Fair and transparent. I received a detailed estimate beforehand with no hidden fees, and they stayed true to it. For the level of service provided, I felt the pricing was more than reasonable.
Follow-Up:
After the job was completed, they followed up to ensure everything was functioning as expected and that I was satisfied. That kind of accountability and care really stood out.
Overall:
If you’re looking for a trustworthy, experienced, and customer-focused HVAC company, I highly recommend them. It’s rare to find a team so dedicated to both quality workmanship and excellent service. I’ll definitely be using them again for all future HVAC needs.