HVAC reviews in Richardson, Texas

Cool experts got me a new 2 units AC system that was damaged by hail stones. They fought with the home insurance, and got me these unit without me spending a dime. They installation was as fast as one could imaging. Thanks much to Zazzy the project manager. I will definitely refer Cool experts to anybody needing help in that field.

My husband I just had Cool Experts come out and install a new system. To say they were amazing with time management and customer service is an understatement! Thank you Andrew for everything you did for Shannon and I. Andrew kept us in loop with everything and was always able to walk us through any questions we had. He and his boss Chuck went above and beyond anything we needed. Highly recommend Cool Experts for any of your AC and Heating needs.

I feel very lucky/blessed that my neighbor referred me to Cool Experts.. My rep was Mark Schober and he was the most knowledgeable, professional and nicest guys you can meet. And very personable. For my situation, they worked wonderfully with my insurance company to get my hail damaged unit replaced. The crew came on time and they were very professional as well. If you need AC work done, do not hesitate to call them! Wonderful experience!

Edited review - Also want to shout out Cameron with Cool Experts who was also very nice and professional! He came to the house to oversee the install and helped us walk through how to set up our new thermostats and app to be able to control everything from our phones. Super nice people! Thanks guys!

I had an amazing experience with Mark and his team at Cool Experts Heating and Air! After my AC system was damaged in a hailstorm, they took care of absolutely everything — from working directly with my insurance company to making sure the new system was installed perfectly.

Mark was professional, honest, and incredibly helpful through every step. He explained everything clearly, kept me updated, and made the whole process stress-free. His crew was on time, respectful, and did top-quality work.

My home feels more comfortable than ever, and I’m so thankful for the excellent service. I highly recommend Cool Experts Heating and Air to anyone looking for reliable, trustworthy, and knowledgeable HVAC professionals. They truly go above and beyond for their customers!

I am a roofer and worked with Andrew at Cool Experts to help a customer in Arlington, Tx replace their air conditioning unit on the second story of a roof we were re-shingling. The level of communication was outstanding and the entire project went very smoothly. I highly recommend this company and will be working with them again in the future.

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Top-Notch Service from Cool Experts Heating & Air!

I had an amazing experience with Cool Experts Heating & Air from start to finish. Their team was professional, punctual, and went above and beyond to make sure everything was done right. The quality of their work speaks for itself — my system is running perfectly, and the entire process was smooth and stress-free.

A huge thank-you to Suleiman, who was absolutely outstanding. He took the time to explain everything clearly, answered all my questions, and helped me find the best solution for my home and budget. His honesty, professionalism, and friendly attitude made a big difference — you can tell he truly cares about his customers.

If you’re looking for reliable, efficient, and trustworthy service, Cool Experts Heating & Air is the company to call — and Suleiman is the person you want to work with!

Hello if you need air conditioning service please use them. Mark was great!!! He call and texted me to see if everything was good. Where the status was and what to expect. When they came to my home they was fast and quick. They cleaned up and was courteous of our home. I recommend them 10 out 10. You want regret it. The best we have every use. Thanks again Mark

What a great experience. Giovani Aguilar was very personable and professional and was available when I had questions. He succeeeded my expectations as a contractor because he always followed through ON time with what he said he would do. His crew was very thorough. When I got my city inspection, the inspector said it looked great and passed with flying colors!! I’d recommend him to anyone!

Mark Shober with WM made a great Job, They sure exceeded my expectations, fast and very professional, Juan Ramirez and his team performed a clean reliable service, 100% recommended. WM, Mark Shober and Cool Experts Techs they are the GOATS.

We had an excellent experience with Cool Experts, especially working with Soleman Zazay. From start to finish, he was professional, knowledgeable, and extremely helpful. He guided us through the entire process of installing two AC units and made sure everything was done smoothly and efficiently.
Our insurance covered the installation, and Soleman made the process stress-free by explaining everything clearly and staying on top of the details. The installation itself was done on time, cleanly, and with great attention to quality.

We’re very happy with the results and highly recommend Cool Experts and Soleman Zazay to anyone looking for reliable, honest, and top-notch HVAC service.

Does not get better than truficient

Excellent service. Serious and professional.

Very fast service and at a great price! Highly recommend them.

Professional service provided on time as committed. Workers were extremely polite and explained the whole process in detail. Thanks

Great work at a great price job was done as quickly as possible and very professional even came the next day to check that everything was working fine

Tech was on time and very professional. He got my AC system running again quickly.

Amazing service and quality care. Highly recommended. Will use them again for future needs whether that is service repair or system replacement. We needed all of the above!!

I always know when I work with Truficient, I’ll get great service. They’re professional, great communicators, extremely reliable and an all around nice team.

This team is incredible! Trustworthy and quick to respond, which makes all the difference when you A\C misbehaves in August. Highly recommend them!

the job was done quickly and right at the quoted price. Were very patient with all my questions. Left everything clean when they finished.

Eric was very responsive and the on-site techs did a great job diagnosing and explaining the problem. Unfortunately it was shoddy workmanship by my previous installer, who I will not be using again.