Plumbing reviews in Richardson, Texas

Jacob and his team went above and beyond to help us out with our plumbing issue. From the first phone call to finishing the job, their years of experience really showed. Even though it was a Sunday night, they responded quickly and were very professional. The problem was a clogged sewer drain pipe, and they got right to work as soon as they arrived. They handled everything efficiently and made sure everything was working perfectly before they left. The service was worth every penny, especially for an emergency visit. We are very satisfied and will definitely call them again for any plumbing needs.

After having two other big plumbing companies try to find the source of my water leak and still not fixing the problem, I decided to give Sawyer Brothers Plumber's Service Co. a try. Clinton was really helpful over the phone and managed to fit me in that same day. The plumbers who came out were sharp and professional—they found the hidden leak in less than an hour. It was impressive, almost like they had a special sense for finding these things. If you’ve ever dealt with stubborn plumbing leaks, you know how stressful and frustrating it can be, especially when the heat in TX makes water issues even more urgent. These plumbers really know their stuff and handled it when others couldn’t. I’m glad I didn’t have to keep searching for more help. Save yourself time and hassle—call them first for leak problems and get it fixed right away. You’ll be glad you did!

I’m very grateful for the quick response from the plumber during our recent water emergency. With 13 girls in the house for a big birthday celebration, our water suddenly stopped running early in the morning. Jacob answered my call right away, showed up exactly when he said he would, and fixed the issue within the time he promised. It turned out that our well pump had stopped working and needed to be replaced, along with the cable. Jacob handled everything efficiently and professionally, and before most of the girls even woke up, our water was running again. He’s definitely skilled and someone you can trust for plumbing problems.

I recently needed help with a plumbing issue at my home in Richardson and used my 24/7 service plan with Sawyer Brothers Plumber's Service Co. It was my first time needing emergency plumbing help, and I was glad they were able to assist me. Although it was a Friday evening, they arranged for one of their plumbers, Jacob, to come out during regular hours to ensure the job was done right. Before that, I tried calling another plumbing company over the weekend, but they couldn’t fully solve my problem and even suggested replacing a large part of my water heater, which would have taken longer and cost more. Once Jacob arrived from Sawyer Brothers Plumber's Service Co., he quickly diagnosed and fixed the issue with my water heater without needing to replace any parts. He also took the time to explain what went wrong and gave us tips to prevent future plumbing problems. I really appreciated the honest and professional service—everything was handled smoothly and efficiently.

Clinton from Sawyer Brothers Plumber's Service Co. did an outstanding job helping us with a tricky water leak that made our water bill shoot up. He came out to our place in Richardson, did a thorough inspection, and was very friendly and respectful the whole time. Clinton quickly found the source of the problem, took clear photos, and carefully explained what needed to be done to fix it. The price for the repair was fair, and we were really happy with his work and how he treated us. Scheduling the appointment was quick and easy, and he arrived right on time. I highly recommend this company for anyone needing reliable plumbing help!

We needed help finding a water leak on our deck, so we called a plumbing company in Richardson. The office team was friendly and professional, and they explained the process and costs clearly, which were very reasonable. They quickly scheduled a plumber to come out the next day. Jacob, the plumber, arrived right on time and was not only polite and professional, but also really knew what he was doing. He found the leak on our deck in less than an hour. The service was definitely worth it! If you ever have a leak problem, I highly recommend calling this plumbing team.

i recently needed a hydrojetter cleaning for the main sewer line in my building in richardson. my previous plumber didn't do a great job, so i was a bit unsure about trying a new company. this time, jacob from the team gave me a really good price, much better than i expected, and they also included both before and after camera inspections at no extra cost. i was worried maybe their equipment wouldn’t be strong enough because of the price, but i was surprised to see they had a top-notch, newer hydro jetter with a compact tank. the camera video clearly showed the pipes were fully cleaned, and all the roots were gone. i’ll be using them for all my hydrojetter plumbing needs from now on.

We heard great things about this plumbing service from our neighbors in Richardson, so we decided to call them for some plumbing repairs and to install a tankless water heater. Jacob was our plumber, and he made sure to let us know when he was on his way. He wore shoe covers inside, was very professional, and explained all the repair and installation options clearly. Jacob gave us honest advice and didn’t push any extra products we didn’t need. He also left everything clean and tidy before leaving. We highly recommend this company for any plumbing needs!

I’m giving 5 stars for their quick response and great customer service. The folks who answered the phone were really polite and helpful, and the plumber who came out, jacob, was on time and acted very professional. I needed help with a simple garbage disposal swap in my kitchen in richardson. I already had the new disposal, same size and model, so all that was needed was to remove the old one and hook up the new one—no extra pipes or wiring. jacob explained everything clearly and gave me the price up front. Even though the price was higher than I expected, he made sure I understood what was included. He even took time to answer all my questions and offered options to help me out. I really appreciated how honest and respectful he was, and how he didn’t pressure me at all. Overall, Sawyer Brothers Plumber's Service Co. made the whole process easy and stress-free. Their customer service and fast response really made a difference, and I would recommend them to anyone needing a plumber in richardson.

During a recent holiday, I discovered a sewage leak in my basement in Richardson. I started calling plumbing companies in the area, but most emergency plumbers weren’t available because of the holiday. After a bit of searching, I reached someone right away who listened carefully to my concerns. Even though it was a holiday, Clinton called back after a few questions and offered to come over to help. He showed up at my house within 20 minutes, ready with all his plumbing tools, and got right to work fixing the issue. In just half an hour, Clinton had everything repaired and running smoothly again. He clearly knows his plumbing, with decades of experience that you can really see in his work. The price was very fair, as if it hadn’t changed in years. I highly recommend this plumbing service to anyone in Richardson dealing with cesspool or sewer problems.

i would give this plumbing company 10 stars if i could. they came out quickly to replace my leaking water heater, which had even caused some damage to my ceiling. i had a tricky attic access issue, but instead of pushing an expensive fix like another plumber did, benjamin suggested a much simpler solution that saved me money. his crew returned on a holiday to install the new water heater, and they were very professional and friendly. they explained everything step by step and even took care of a pipe that had been patched before. overall, i was really impressed with their honest advice and quality work.

I recently moved and needed a plumber to check out my pipes and install a new water heater. I called up a local plumbing company and within a few days, jacob came by to inspect everything. He was on time, super friendly, and made sure to explain what he was doing. Since i'm a new homeowner and not used to dealing with plumbing stuff, the customer service team made the whole process easy and weren't pushy at all. we really felt like we were treated like family. i’ll definitely call them again to have my central air and plumbing systems checked out. overall, a really great experience.

benjamin and the team installed my new water heater and upgraded the plumbing in my kitchen in richardson. they also ran a gas line for my new stove. all the work was finished fast and everything looks great, plus the price was very fair. when i was waiting for my new fridge, i wanted to turn off the water to the ice maker but couldn't spot a regular shut off valve. i snapped a picture of the line and showed it to jacob, who told me it was a needle valve and explained how to use and cap it off. he didn’t charge for the advice, and i fixed it myself with a cheap part from the hardware store. i’d definitely recommend them to anyone needing plumbing work, upgrades, or repairs in richardson.

i had a broken shower valve on a busy weekend, which meant no water in the house unless it was fixed quick. i called sawyer brothers plumber's service co. again since i used them before and they always do a great job. the person who answered the phone was really friendly and helped me right away. clinton, the plumber, showed up right on time and was very professional and skilled. even though the shower valve was too damaged to repair, he managed to take it out and cap the pipes, so we had water back in the rest of the house for the weekend. i'll definitely call them again soon to get the shower fixed up. it's nice to have a local plumbing company in richardson that cares about their work and really knows what they're doing. highly recommend for any plumbing needs!

i had a great experience with sawyer brothers plumber's service co. a friend recommended them when my water bill suddenly went up by hundreds of dollars. benjamin came out to check things for me and carefully inspected all my pipes and faucets. he found no leaks, but he gave me a lot of helpful advice on what to do if i ever have issues with my appliances in the future. i'm glad to have someone as knowledgeable as him helping out. i'm also planning to have him come back soon to fix my slow toilet tank, which is caused by a problem with the feeder pipe. later, i spoke to clinton in the office and he was really helpful with some paperwork i needed for my records. it's clear why so many people recommend this plumbing company.

i had a really great experience with sawyer brothers plumber's service co. jacob came out to check why my water usage was way higher than normal. he discovered a leak in my toilet, fixed a loose connection under my kitchen sink, and even pointed out an issue near my pool equipment. he made sure everything was fixed neatly and didn't leave any mess behind. jacob was friendly and took time to explain what he was doing. if i ever need a plumber in richardson again, i'll ask for him. highly recommend their service if you need plumbing help!

our toilet started leaking at the worst time, right in the middle of the holidays. we needed a plumber fast, so we searched around and found an ad for a local plumbing company. calling them was the best choice we made. we actually spoke to a real person on the phone, and after explaining the issue, they gave us some helpful advice and a clear estimate. their team, benjamin and clinton, were close by and showed up at our house in about an hour. they checked everything out, explained what was wrong, and got right to work. they fixed the leaking seal on our toilet and also found what caused the problem, making sure it was all taken care of. both benjamin and clinton were very professional, friendly, and explained things in a way we could understand. the job was done quickly and our bathroom was left neat and clean. we are very happy with the work and would definitely recommend this plumbing team to anyone needing help in texas, especially during these hot months. excellent service!

we had a great experience with this plumbing company in richardson. they are quick to respond, fair with their pricing, and always leave the place tidy. we first called them when our water heater suddenly stopped working. after reaching out to a few places, they were the first to answer and sent zachary over within an hour. zachary explained clearly why the water heater needed to be replaced instead of just fixing a leak, and he got right to work. he also noticed that our previous water heater had been set up the wrong way, so he reworked the pipes and made sure the new one was installed properly and securely. while zachary was there, we asked if he could help install a new kitchen faucet we’d been putting off, and he finished that job quickly—only took about 20 minutes. both jobs were done neatly, and he left the space spotless. we were also pleased to find out that they handle air conditioning repairs too, which is important in the texas heat. benjamin came by to look at our ac, and he was very knowledgeable. instead of recommending a full replacement of both the air handler and condenser, benjamin explained that only the condenser and a specific part of the air handler—the coil—needed replacement. this saved us a lot of money. he patiently answered our questions about different ac options, including ones with higher capacity. while we waited for the right parts, they gave our old ac a temporary fix, so we didn’t have to suffer through the hot weather. on the day of the repair, everything went smoothly. the team kept us updated and cleaned up all their materials before leaving. we’re very happy with the service we received and will definitely contact them again for any plumbing or ac needs. highly recommended for anyone in richardson!

Sawyer Brothers Plumber's Service Co. recently helped us out by clearing a blockage in our A/C drainage lines, which was causing issues with our unit’s performance. Jacob arrived right on time, explained everything clearly, and got the job done efficiently. We have called on this team whenever we need plumbing work and always find them to be professional, reasonably priced, and trustworthy. They only recommend repairs that are actually needed and always give honest advice. We’re happy to keep recommending them to friends and will definitely call again for any future plumbing needs.

i've called on this plumbing team twice now for issues at my house. both times, my call was answered right away and jacob listened carefully to what was going on with my pipes. he asked good questions to figure out exactly what the problem was and got me on the schedule fast. before showing up, jacob gave me a quick call and made sure to arrive right on time. one time, my whole house had a sewer backup, which was tricky because there was no easy access point. jacob tackled the job with a bunch of different plumbing tools and didn't stop until everything was flowing right again. you can tell he really knows what he's doing and has seen it all before. what stood out most was how jacob personally handled everything from start to finish and made the process easy for me. i'm really happy to have finally found a dependable and friendly plumber here in texas. i would definitely recommend them for any plumbing work you need!

Sawyer Brothers Plumber's Service Co. is truly a five-star plumbing business. They work with honesty and reliability, and you can always count on them for quality service. I highly recommend them to anyone in Richardson who needs a dependable plumber. Their customer service is outstanding, and they use only top-notch plumbing products. I had a leaking shower valve at my home, and Jacob came out to help. He was very knowledgeable and professional, and he provided excellent customer service from start to finish. Jacob replaced my old shower valve with a new, upgraded one that even included shut-off valves for both hot and cold water. He also installed a stylish trim kit and finished the job by adding an access panel in the closet for easy future repairs. I truly appreciate all the hard work and attention to detail. Highly recommended!