Home Services reviews in Richland Hills, Texas

4.6 based on 311 reviews Back to the listing
    5

    Jordan did an outstanding job and worked overtime to make sure we were happy with install and function

    5

    Scheduled them for a tree removal. They arrived on schedule. They were very careful and skilled with their work. They also cleaned up after they were done. Very professional in all they did.

    5

    I had a problem with broken sprinkler heads. Jordan came out the same day. He checked all the sprinklers and repaired the broken ones & did a fantastic job..He was very considerate & professional!! He's the best!!

    5

    The team is very responsive, quick, and helpful! Everyone was incredibly professional and made ordering my firewood so easy! I absolutely recommend them if you want a simple process and great product!

    5

    The guys were very professional. They stacked the firewood. The company was very responsive, which is important to me. Very impressed with the quality of the firewood. I definitely will be using them again in the future.

    5

    These guys were referred to me from a nursery where I bought a tree. I met Jordan Pierce when he came by to help take care of it and do irrigation work on the existing landscape. Every interaction with him I’ve felt he’s gone above and beyond what was expected. Highly recommend GI Mow and Jordan!!!

    5

    Jordan and the guys were great. We love our new lighting system. Very professional. Highly recommend them.

    5

    The search stops right here!!! Jordan understood my project, explained the issues and then offered long term solutions at a reasonable cost... Jordan has a team that makes corrections when he finds them to make it right for his clients plus he points out warranty items and promises to be available the entire warranty period and thereafter. So, I'm calling him back for sure...

    5

    Great service & Great Quality Wood! Communication was wonderful.. They showed up when promised and the wood is outstanding. Good mixture and great quality, professionally delivered & stacked. This is my 3rd year in a row ordering. Will be doing so again~!

    5

    Jordan came out to check on my sprinkler heads I reported as broken. He was very polite and professional. He showed me all the work he was going to do and again when he finished. He did a fantastic job! He's the best!! I would also like to compliment Liz for her friendliness on the phone & help in getting to this site! She wa s a big help in scheduling. I am very pleased with GI MOW!!

    5

    Jordan was great. He walked us through everything, and was patient with our questions. He was very informative and made sure we knew what needed to be done going forward. The crew was friendly and efficient. We're very happy with the results.

    5

    Great customer service from Jordan and Tre. They delivered my firewood and stacked it. I highly recommend GI-Mow.

    5

    Great service, fair prices and fast friendly delivery of my firewood. Professionally stacked to my liking. Highly recommend.

    5

    Thank you GI-Mow for providing prompt and fantastic quality of service. Of course the wood looks great. Excellent communication by Liz in your office. Merle and Perez were very friendly and professional with the delivery of wood as well as organizing it neatly. Overall WOW customer service of your team!

    1

    Was SCAMMED by GI Mow. Jordan came over and gave me a quote for my tiny, back-yard only mow. ($40) I agreed to the amount but then GI Mow charged me over DOUBLE. ($81) When I called to dispute the amount, they told me I signed a contract at that amount. When I asked for a copy of the contract, they could not produce one. They then apologized saying Jordan was new and didn’t know what he was doing but never honored the quoted charge. Very scammy and unprofessional.

    Update: LIES LIES LIES LIES in their response!

    See how unprofessional they are in their response? Is that how you want to be treated as a customer? Sometimes its better to listen to your customers and be helpful instead of fighting them to prove you're right. Here are the facts:

    I had Jordan come out one time. It had been a month since i had a mow and my grass was long. I approved a one time charge for $70ish dollars because I understood the grass was overgrown. We were moving and I needed the lawn mowed asap. Jordan (who i later learned was new and probably incorrect) said if I wanted to continue service it would be $40. (I had a tiny, tiny backyard and my last lawn service was $35.) I never signed a contract, never agreed to $81 a mow. They came out and mowed on their own accord (unscheduled and when I wasn't home) for a second time and charged me the unauthorized $81. I called their office to get this fixed. They claimed I agreed to this and when I asked for a copy of a signed contract they could not produce one. Yes, I did have to dispute through my bank. GI Mow lied even more to my bank saying that I authorized this scam so they stopped the dispute. I will continue to dispute this until this corrected. At best, these people are bad at communicating and customer service. At worst, they are straight up scammers. You decide.

    5

    Im a food and service guy, I run a restaurant and gardens are certainly not my strong suit. That’s where GI-Mow stepped in and took care of all my needs! Super down to earth honest guy that just wants to deliver quality. I do know service and you can’t go wrong with Jordan and his team. Going to be my go to for anything landscaping moving forward!

    5

    Can’t say enough about my experience with GIMow. I wish all the people I’ve hired to work around my house had the work ethic and communication skills Jordan and his crew have. Had permanent under soffit lights installed. From now on they are my go to source for any landscaping/lighting jobs.

    5

    The guys who dropped the wood off were super nice and made sure everything was clean and perfect afterwards. The lady who scheduled my drop off was very accommodating and made sure I got it on my day off. I can’t recommend them more! A wonderful company to deal with

    5

    Recalled them up for estimates on helping us with tree trimming and sprinkler install. Jordan his team handled everything, not to mention, we ended up doing some add one. like raise flower beds and ebony's fire crate myrtles been added to the house. everything looks rain and they have ordered super quick to get on the job and need our timeline.Thank you guys for all your help

    5

    Jordan Pierce and his crew came and resodded my front and side yard. They did a great job and cleaned up everything nicely. They programmed my sprinkler for me and then came back two weeks later and reprogrammed it. They also warranted it for one year to cover anything that might go wrong. Everyone involved was very professno and answered all my questions. I would use them again if needed and highly recommend them.They do excellent work

    5

    Jordan did an amazing job from start to finish. We’d just come out of a horrible house contractor experience and were beyond thrilled to have Jordan be professional, responsive to communication, and offer design advice and suggest best practices for our stages of projects we have planned for our yards. His crew worked incredibly hard to get the irrigation system installed and grass laid prior to the storms coming in our direction. The final result is exactly what we wanted, the perfect stepping stone between our prior mud pit yard and the next steps pieces we wanted to add in the future. We will 100 percent be contacting Jordan when we are ready for those next steps.