Home Services reviews in Richland Hills, Texas

Two Maids & A Mop provided excellent service! They were able to fit me in with barely a week's notice!
They cleaned my house from top to bottom and the manager was in contact with me when the cleaning needed to go a bit longer than estimated.
They provided me with photos of the clean house to confirm.
I will be using them again and would definitely recommend!

Have had 3 cleanings with Two Maids. The first two were so much better than ever before, but lacked a couple of things. The two young women last week knocked the top off for cleaning! They had taken the time to read the notes on my page in their system, and they had a smile and a caring personality. Wish they could come every time!

Have been using Two Maids for about 3 months now, and absolutely love them. Ted is great --- communicates well, responsive to requests, and the girls do a great job. Love that I found them ~~ makes my life so much easier!

Hired them for a deep clean on my 2400sq ft home last month and they did an exceptional job. Arrived on time, 2 employees and my house was spotless several hours later. Owner was very receptive to working with my schedule so that I could be there when they arrived and walked them through. I just had them return for a Premium clean and once again I was very satisfied. Ted (owner) is very open to feedback - staff are paid based on their performance, so he allows you to provide a rating (1-10) of your satisfaction and give details - which I appreciate. The thought process is it allows them to improve their performance and your satisfaction on the next visit. Now THAT's customer service! Highly recommend.

We could not have been more pleased! The two people who cleaned our house were efficient and friendly. Both my husband and I have physical issues and are unable to manage much cleaning. As a result, our furniture was dusty and the house had more than its share of dust bunnies. We pointed out some objects d'art which we preferred not be touched. They complied and everything remained intact! We definitely will have Two Maids clean for us again. Thank you very much!
Linda Pritchett

This is an overall great company. Nella and Ted are very nice to speak with over the phone/email. You can tell they care about their customers and are very accommodating. The girls who came by to do the cleaning were professional and very friendly. They worked very hard while they were in my home and did an excellent job. I highly recommend them to anyone looking for a cleaning service. I don't think my house has been this clean since I moved in 3 years ago.

I had Two Maids and A Mop do a move in cleaning service on a home I purchased. They were great from beginning to end - excellent response to my request for a quote and answering all my questions, confirmed the appointment with me, and texted me with updates and when complete. Excellent job cleaning. They took a dirty oven to spotless like new. Customer Service at it's finest.

Update: Since moving in I've gone back to Two Maids and a Mop for regular cleaning. Great service! They always leave the house sparkling clean. Staff is professional and it's clear they are committed to providing quality in all that they do. Communication about scheduling is outstanding.

Jen did an outstanding job on my mother in law’s deep clean! Jen is my regular professional cleaner, & she is amazing! My MIL can no longer walk, and Jen was very kind & was able to work around to accommodate her needs. The house had not been thoroughly cleaned in about eight months, but after Jen was done, the house never looked & smelled better! The detail Jen put into the cleaning was above & beyond anything expected. My MIL has extensive rock work in her house, & Jen even took the time to get into all the grooves to remove the dust. Do not have any hesitation to give this company a try, they are wonderful!

Love the maids. They were not intrusive and were nice to my dogs. They cleaned a lot more than anticipated and they did a fantastic job. Will continue to use this service.
The person I spoke with was very nice and explained the service.

Have been using this service for seven years. Been very pleased. Keyana has been cleaning my house for over a year now. She is the best. My house is always clean. She is a number 1

When I first started looking for a cleaning company, I knew that I would be very picky because I have animals. Two Maids & A Mop has been fantastic with my animals, and I would recommend them to anybody else who is worried about animal friendly cleaners and cleaning supplies. They always do a fantastic job, and I like the way that they're performance based.

5/1/24 Update (7 years later) - Still very happy with Two Maids & a Mop services, a couple of apartments later. Ceres is great!

Service forms communication and working with my schedule was excellent. Nella was wonderful. On my initial clean 2 girls came out the girl that did my bedroom and bathrooms looked like a rush job and I tipped $20 before I saw it and she rushed off to school. The lady Sadie did a marvelous job un my kitchen and living room. And to think I signed up for someone to come every 1 week. I almost wanna say don't come back. But the customer service was excellent

Corinthia is absolutely wonderful. I truly look forward to her coming and cleaning our home. She does a fabulous job and makes sure I'm happy with everything before she leaves.

I needed help getting my house ready before out-of-town guests arrived and Two Maids & A Mop was there for me right when I needed them. Hannah & Maria did a wonderful job of cleaning my home. They were efficient and thorough! Since it was their first time in my home, I was especially pleased with their proactive approach to making sure they explained their normal process and also asking me about any areas I felt needed special attention. Overall excellent service & communication ~ top notch! I would definitely recommend to anyone looking for reliable house cleaning.
~Very happy new customer!

Everything was wonderful! From booking to scheduling. The whole team at 2 Maids was professional. Nella made sure I understood pricing and services. Both Kasey and Victoria arrived on time and ready with all the cleaning products and equipment needed. They took time to talk about what my needs and wants were. They worked efficiently and with ease. My home sparkled and smelled great.

I would recommend 2 Maids to anyone!

Thank you team for everything.

The overall communication was easy, but I gave the gate code at booking and was texted when the cleaners were at the gate stating they never received the code. I was never asked if our apartment had any roaches, and assumed it was a given fact in an old complex in Lewisville. Yet, I was charged $75 for the cleaners to go out and reject the job due to roaches. I cannot speak to how well they clean, but am disappointed with my overall experience.

Kaylee is one of my regular cleaners and always does a great job. I’ve never had any complaints. If I ever do have issues, generally to reschedule or to clarify charging, Nella (the office manager) is always courteous and quick to respond. Would recommend!

We have really enjoyed our experience with Two Maids so far! With two dogs and a baby on the way, it has been very nice and convenient to have them come keep the house clean. We do the premium clean 2x a month and it has been very much worth it. We've had different people come every time and they've all been respectful and hard working.

We've been using Two Maids for a few years on the recommendation of our neighbor who has been with them many years. We are always happy after service, and especially appreciate how they take care of our home like it's their own. Ceres and the rest of the crew are wonderful.

I have Mira come to clean my downstairs. She’s excellent and my counters have never looked so shiny, not even when the house was brand new! My first cleaning was a deep clean and she was very thorough and I was impressed, now I have a weekly regular clean. I have pets and kids so having the common areas cleaned ready for the weekend is such a relief and 1 less thing off my mind.

I’ve been a Two Maids customer for quite a while and absolutely love their service. I have two regular cleaners, Keyana and Ceres, who have my house down to a science. Every time I return home to my fresh smelling, clean house it’s mentally very therapeutic. With affordable rates based on your specific needs, there is a plan for most everyone. They also spoil my dog, who honestly is sometimes more excited to see them than she is me. On the rare occasions where there has been an Issue, manager Nella has addressed things immediately and has left me very pleased with her resolution. I cannot recommend this company enough.

Our experience was fantastic. We hired them for a move-out can prior to listing our house for sale and the house looked so great when they were finished cleaning. The communication was also 10/10. We are so thankful for the great service!