HVAC reviews in Richmond, Texas

4.9 based on 303 reviews Back to the listing
    5

    Very appreciative they came out on a Saturday . Tech was very helpful and professional and had us up and running very efficiently .

    5

    Aaron wa knowledgeable, courteous, punctual, and professional. I would highly recommend the Southern Comfort team!

    5

    Aaron was great! Very quick and professional.

    5

    Aaron provided great service! Came out in the evening and got my ac unit and running!! I’m so happy!!

    5

    Aaron & Jacob were very informative & service was swift. Thank you guys!

    5

    A/C was not cooling. Aaron came out and diagnosed issue and patiently and thoroughly explained what he found and gave me options for moving forward. Would highly recommend Aaron for any a/c work!

    5

    Donnivin and Arron were very professional and polite. They let us know step by step what they will be doing. They walked us through different plans they we could do. Didn’t not feel pressured to get the highest price plan. The service was efficient, reasonable pricing and they had helpful advice.

    5

    I had a not so great result with what I was hoping needed to be repaired but that was no fault of the techs. He is as professional and did everything he could to save the unit before coming to terms with us needing a new one. Thank you Aaron for your amazing customer service and effort.

    5

    Excellent service! They were able to come by on the same day. Aaron is very professional. He provided a quick diagnose on the issue and schedule us in for the replacement. Highly recommend!

    5

    Aaron was great! Very
    Professional and answered all questions we had. AC was back up and running😁..

    5

    One of the best AC/Heater service in houston. My AC was down desperately need repairs. They sent out a tech Aaron man he was extremely the best from the previous company I used. He made sure my AC was running back again in better way than before. Aaron was really professional, caring, like it means a lot to him to get my service backed working. I will definitely recommend for anyone looking for AC/Heating service in Houston area to call for thier service. Thank you Aaron 😊

    5

    Aaron was great and explained everything very well! Wonderful customer service, very informative and knowledgeable on all of our options! Did an outstanding job!!

    5

    Aaron and Donovan provided exceptional service! I feared that people would take advantage of me because my finances are tight but they did a great job! I even signed up for their yearly membership!

    5

    Aaron came out to service the AC as it turned out the capacitor needed to be replaced. He was very friendly, respectful and knowledgeable. We greatly appreciated the service he provided and would recommend Southern Comfort for any Heating & AC issues!

    5

    Aaron was amazing!!!!! He explained everything to where I can understand it. He explored ALL options! I am very happy that I went with Southern Comfort.

    1

    On Sunday, I contacted this company to request a technician to inspect our home A/C unit, which was not cooling properly. I was informed that someone would arrive on Monday between 3:00 and 6:00 PM. Unfortunately, no one showed up, and we did not receive any communication regarding a delay or cancellation. Very irresponsible and not reliable company.

    5

    Aaron came out and took his time to figure out and fix the problem of my air conditioning system. He was very thorough in explaining the issue.

    5

    Aaron did an amazing job for us. We highly recommend! As a service based business owner I was definitely impressed and will likely implement some of their practices.

    5

    Today was our first experience with Southern Comfort Heating and Air and it was fantastic! Aaron was our technician and could not have been nicer and efficient. He fixed our clogged drain pan and gave us an estimate on a couple of things he noticed. We are most pleased knowing that our system is now in expert hands. We recommend them highly.

    5

    Aaron came out and his observations and advice were very helpful in making a decision on what fix suited our challenge. Once agreed on scope, Aaron got our system back in shape same afternoon and shared details for future reference. Great job overall.

    5

    Aaron was very informative. He helped me with so many preventative measures to avoid the pipe freezing again. He was patient with my questions and taught me a lot as a first time home owner. Thank you Aaron. After this experience, Southern Comfort has a new customer, and a wonderful representative for their company.