HVAC reviews in Rockwall, Texas

4.8 based on 724 reviews Back to the listing
    5

    Keith is awesome! He came out within a couple of hours from my call, quickly fixed the loose wire and gave me tips on the care and maintenance of my unit. His charge for a weekend visit was very reasonable. I highly recommend him!

    5

    If you are looking for a go-to air conditioning guy, stop now and call Keith. He went above and beyond for my family when we were moving and needed last minute work done on the home they were selling and the one they were purchasing. He is without a doubt the most honest, dependable and trustworthy professional you could call to take care of your HVAC in this Texas heat. Not to mention, he will not try to drain your bank account and up charge you for unnecessary fixes. There is absolutely no question that you should call Keith with Rockwall Air for any of your heating and cooling issues!

    5

    I was experiencing drainage issues with my A/C unit and several other contractors had recommended a new system. Keith determined the system did not need to be replaced and was able to correct the problem at minimal charge. I am very satisfied with Keith's professionalism and integrity, and plan to use him again in the future.

    5

    Such an amazing experience. Keith and team are incredible, and I can't recommend them enough.

    Rockwall air was incredibly responsive replaced our AC unit for cheaper than the other "big groups".

    Customer service was personable and actually genuine.

    Seriously just call Keith and rockwall air if you have AC issues. There is legitimately no reason to call anyone else

    5

    We highly recommend Keith Warneke, owner of Rockwall Air! We called Keith on a Monday and he was able to work us in that same day. We had a broken condensation pipe that was in a hard to reach area in the attic. He was able to come out and repair the pipe the same day. He was very helpful and knowledgable about a separate AC issue that has been an ongoing problem for many years. Keith provided us with tips to alleviate this problem! On top of this, he did the repair at no cost to us! We will be calling him for any future AC problems that come up.

    5

    Keith was very informative and took his time explaining to me how the system works and what needed to be repaired. He successfully secured the needed part that was in very short supply and installed it and had the AC working again by the end of the day. His charge was $350 cheaper than one quote I had and over $500 cheaper than another quote I had. He is honest and doesn’t take advantage of those he helps. Thank you, Keith, for your honesty and willingness to help. I really appreciate it!

    5

    Keith and his Rockwall Air team just finished the install of my new Trane system. The crew worked fast, and they did an amazing job. Great price, and the house was spotless when they left. Keith took the time to fine-tune the system, and he carefully explained every step of the process. I'm really glad that I called them. Start to finish, it was a great experience.

    5

    Keith is exceptional! Rockwall Air delivers fast, fair and friendly service. They’re my go-to for all AC needs, and I highly recommend them!

    5

    ⭐️⭐️⭐️⭐️⭐️
    Outstanding Service from Rockwall Air!

    I couldn’t be more impressed with the service I received from Keith at Rockwall Air. From the moment he arrived, he was professional, punctual, and extremely knowledgeable. He quickly diagnosed the issue with our AC and had it up and running in no time—just in time for the Texas heat!

    What really stood out was his honesty and attention to detail. He explained everything clearly, didn’t try to upsell unnecessary repairs, and even gave tips on how to maintain the system for optimal performance.

    If you’re looking for a reliable, trustworthy, and highly skilled HVAC technician in Rockwall, Call Keith. Highly recommended!

    5

    I had a problem with my AC unit. I was able to call and get a service call in one day. The courteous response to my concern was very appreciated. I was informed what the warranty would pay and what was out of pocket for me. They went beyond my expectations and got my system repaired. What was really exceptional was the no-pressure, professional service. I highly recommend D&E for all your HVAC needs!

    5

    Our technician was very knowledgeable, professional and friendly. He had the air conditioner up and running in minutes replacing one part. They called as they were on their way and were inside the promised time frame. I don't know that I have ever had a service experience go so well. You can't get much better than that! Thank you D & E, my new go-to for HVAC service.

    5

    Being in Texas it's HOT and when our air condition when out almost two weeks it wasn't a good day. Temperatures were in the upper 90's last week and we called our warranty company they sent someone out but they never turned the paperwork back to the warranty for their approval to start the job. So now it's a week later we decided to have them call someone else out and I'm so glad they did! The people at D&E Heating and Air were here in and 2 days later we have a new air condition and are very cool! The individuals I worked with were all very polite and helpful. The girl in the office called each time there was an update as did the gentleman who came out. I'm very pleased with their service and will recommend them to my friends and family.

    5

    Thank you to Danny and his crew for the quick response and replacement of my new HVAC unit. Danny even helped over the phone to instruct us on how to use AUX heat during the ice storm! His price was more than fair and he followed up with instructions on how to operate the system!

    5

    Danny was recommended by a friend when I was having A/C issues and turned out to be a great one. Honest, responsive and thorough in checking the complete system. very reasonable priced. highly recommend for any A/C needs.

    5

    My coffee shop AC stopped working Thursday afternoon and Danny came out and diagnosed the problem within hours. He went above and beyond finding the part and repairing the unit in the late evening hours and had us up and running in no time. Would highly recommend and plan on using for our continued maintenance!

    5

    Excellent and fast service! I really appreciated Danny’s prompt communication and he went above and beyond making sure everything was installed correctly and safely while at a very reasonable cost!
    I’ll definitely refer Danny & D&E to anyone who needs HVAC services!

    5

    They did an amazing job. Very responsive and very thorough. We didn’t have a serious issue but probably would have with this Texas heat we have! Honest about prices and explains everything they do. I appreciate you guys and will be referring you to many others!

    5

    The service I received is second to none. My air went out on a Friday, Danny recharged my old system immediately and installed my new system the following Monday. I would recommend D&E Air to anyone.

    5

    These guys are the best!! We had multiple people come to see what the problem was and keep charging use for nothing done ,still no ac. D & E guys came out told me the hard truth that our unit was bad and let us in the right direction to purchase and install new unit! On top off that they got the unit on the same day and had our house cooling that night!! Great service and pricing worth every penny! Thanks again D & E your the best!!

    5

    Danny and his crew were amazing. He was very honest throughout the entire process. Excellent value in his pricing that saved us hundreds of dollars. Look forward to using him again if we ever need anything with our HVAC done.

    5

    I called Danny because our normal guy didn’t respond and I want to just say, wow. He responded to my call first time AND was able to make it out towards my house same day. Me and my husband both liked him. He was very personable and kind. What I really liked was that he was able to communicate and doesn’t ignore a phone call even though he’s super busy —middle of summer. 10/10 service.