Reviews of local pros in Rosharon, Texas

Rudy came out and fixed our refrigerator and was so nice and helpful! And so was Glenda in the office! Their customer service is superb! Highly recommend them to anyone needing help. Both were so nice and helpful! And Rudy was very knowledgeable and spoke in layman terms to me since I do not understand how refrigerators work he explained everything and was nice about it. Definitely get a 10 from me!

I can’t say enough about how wonderful this company is. Chris is so polite, honest and trustworthy. He didn’t try to upsell me. He diagnosed the problem and fixed my unit. I will keep their number handy for future repairs.

This company was assigned by my Home Protection policy to complete the installation of a downdraft cooktop and failed to provide proper service. Upon arrival, the lead installer stated that modifying the connecting pipe to the exterior vent was not within their scope of work. Before I had the opportunity to clarify the matter with a representative from my policy provider, the lead installer—whose name I was not given—claimed that I had been disrespectful. Shortly thereafter, both the lead installer and the installer, Javier, left the premises without completing the job.

This experience was unprofessional and unsatisfactory. I cannot recommend a company that does not provide proper customer service or make reasonable efforts to resolve issues before abandoning a job.

Avoid this company like the plague. If your Home Warranty forces you to use them, beg for another company... here's some background on how atrocious they are:

Visit #1: As part of my Home Warranty to fix plugged A/C coil, Angel AC LLC was assigned to replace my outdoor A/C unit and the coil (because I needed new freon). They did so successfully, but messed with the wiring on my unit and my thermostat and broke my whole-home dehumidifier. Every time the dehumidifier would come on, it caused the A/C compressor to start for 15 seconds and then trip, over and over and over again. I called. They sent a technician to fix the issue the next day.

Visit #2: The technician came and disconnected the wires to the dehumidifier, saying he didn't know how to fix dehumidifiers. When he did so, he broke the power wire to my A/C unit. Now NOTHING worked. I called and complained. They sent the same technician back the next day.

Visit #3: The technician replaced the broken power wire, and my A/C unit worked again. But, again... no dehumidifier. I called AGAIN and asked for a different technician who knew how to fix a dehumidifier. They sent someone... 5 days later.

Visit #4: The 2nd technician played with all sorts of wiring, both by my A/C and in the thermostat, and then, after 1.5 hours of trying, blamed the whole thing on my thermostat, and said I would need to replace my thermostat.

Everything worked prior to Angel A/C coming to my house, except needing a new coil. Now? I have a non-functional dehumidifier and apparently they fried my thermostat, too.

You can call their phone number, but they don't answer. They also don't answer emails. You can only text. And then, it takes them a day to respond.

They don't understand how to install HVAC systems without breaking other things, and then blame you for it. Not cool....

EDIT: I managed to solve the problem of the "broken thermostat" in a matter of 15 minutes after calling my thermostat customer service. I had to go into "installer options" (which is what Angel AC LLC was supposed to do....) to configure my dehumidifier. Everything works now, and NO THANKS to Angel AC LLC!

Our AC went out and we were covered under Choice Home Warranty, who sent Angel AC LLC to our home. From the very beginning, this experience felt dishonest and predatory.

On the first visit, the technician claimed the issue was a vent problem. They “cleaned” the vent, charged us for it, and the AC still didn’t work. On the second visit, they charged us another service fee and then claimed the issue was a welding problem. We were then charged $625 for welding work, which was done very poorly. A few days later, the AC still wasn’t working.

When they returned again, they suddenly said it was another issue. At that point, it was clear we were being taken advantage of. A family member of ours is an AC technician and knew from the beginning that the real issue was the coil, yet Angel AC continued to misdiagnose the problem while charging us a service fee every single visit plus additional repair costs.

This felt like straight up extortion. charging repeatedly without fixing the actual issue. No ethics, no accountability, and no concern for the customer. They were more interested in collecting money than repairing the AC correctly.

I honestly don’t know if the positive reviews are real, but if you look at the other 1 star reviews, you’ll see a clear pattern. Based on our experience, these people should be avoided no matter what.

We will be filing a formal complaint with consumer protection. Please be aware and protect yourself from going through what we did.

I had been trying to get mr dryer fixed for almost 3 months through other vendors my warranty company sent out. Once Angel AC was assigned to my claim I had a working dinner within a week! Javier was very efficient and polite. He showed me whah the issue was and where previous technicians had messed up and ordered the part the same day like he said he would. He came back out the following week and fixed my dryer I’m not time. Excellent service and I will definitely use them again if I have another issue.

Perfect job

Great work! Very honest!

Great service, fast, and honest. Highly recommended!

Sam is knowledgeable and friendly. He didn't deceive us in our A/C repair, for which I am most grateful.

Sam came out the same day and was able to figure out why my ac was not blowing cold air. Turns out it was dirty coils. His pricing is fair and he was able to take care of it the same day.
Thanks so much SAM!!!

Professional, safe, and Top Notch Service. Not only did they create a safe environment by maintaining distance and wearing proper PPE. The repairman showed me step by step the process of the repair. This gave me confidence in the work that was being done. Definitely worth the cost. I will recommend them every time.

Sam has always been my go to for my heating and air service for almost 10 years, I think. He responds to my texts. He shows up when promised. He does professional work. He doesn't seem to overcharge or upsell. He answers all my questions. Hopefully, he won't retire any time soon.

I've been using Sam for several years since he installed a new ac in my house. Anytime I've called, he's always been responsive in a timely manner and always professional. He actually seems to care about his customers and about providing quality service. I would highly recommend.

We won’t use anyone else but Henry’s for our HVAC issues now. Isaiah was professional, respectful, and very helpful. He helped me diagnose a cooling issue on an old home and did a great job troubleshooting. Henry’s won’t just charge you for refrigerant if the system doesn’t actually need it, they focus on every other possible cause to remedy the concern. Truly top notch customer service.

Isaiah was awesome! He was polite, and did an excellent job diagnosing our a/c unit. I will absolutely request him with any further issues we have. He was even so kind to my 4 year old who always wants to talk to everyone. 10/10 recommend!

Isaiah was so helpful. He addressed all of my concerns. I had brought up all these concerns and issues previously and was told they were not an issue and it was normal. Now the issues have gotten worse and Isaiah talked me through all the issues and was very apologetic for my previous experiences and was adamant that we would be taken care of this time and that our concerns would be addressed. The team now has to no one back for remediation but he left me confident that the proper work would be completed. He was so helpful and polite. And greatly appreciate his expertise.

Isaiah has been awesome! Goes above and beyond for clients.

Very impressed by Isiah who came and diagnosed my A/C problem, Daniel who corrected the problem and Amy who kept me informed throughout the entire process. They were all extremely courteous and knowledgeable. I wholeheartedly recommend Henry’s A/C & Heat and will use them again if needed.

Henry's A/C came to fix my A/C broken condenser in June. 2 month's later, my A/C went out again. I brought in a new company to inspect what was going on the tech uncovered clear evidence of poor work by a Henry's A/C that directly led to this breakdown. The unit had been outfitted with the wrong capacitor — a 70/7.5 instead of the correct 70/5. Even worse, the screws holding the condenser fan shroud were stripped out and left unaddressed. That failure allowed the shroud to wobble and vibrate, which in turn caused the fan blade to snap. Once the blade broke, the unit shook violently, which damaged the fan motor and even began tearing the fan grill apart at the welds. This chain of problems was avoidable if Henry's A/C had done their job correctly. EVEN WORSE, when I went back to Henry's A/C to ask them to review the report the new company prepared detailing their mistakes, they refused and also refused to consider a refund. DO NOT book an appointment w/ Henry's A/C, for your system's sake!!!!!

I’ve had a 5/5 star experience with Henry’s AC & Heat staff. Kelli is great! Very helpful to setting up an appointment and taking my information down to get the service I needed. Kelton is very professional and helped me understand what issues I had to my AC, everything was explained to me in great detail and even told me how to keep up regular maintenance on my ac unit. Very glad to have both of them help me out and will most definitely call them again if I’m in need of ac work!