HVAC reviews in San Antonio, Texas

A/C went out and they showed up right away. The technician was very polite and prepared. He told me exactly what was going on why it happened. He provided awesome pricing and prompt service, if I have an issue I know where to go first.

The AC unit that was installed cycles on once every 2 hours and only for a brief amount of time. I called multiple times I keep getting told they will call me back and nothing happens. The technicians were very friendly but the system does not work properly.

*** Update. The AC unit was originally set too low by technician and system could not keep up and I adjusted it to a higher temp accordingly to cool overnight. The company came out the following morning to do a check and charged me 55 dollars for a 5 minute visit, I was not told there would be a charge by the phone representative otherwise I wouldve cancelled.

8/10/20
Kierra and her team worked tirelessly with my home warranty company, so I may receive the maximum credit that I needed and that my unit was up to code. Dan, the on site technician, was patient and honest with all my inquiries. They never pushed a sale and were willing to work with my budget to make sure I had the better option in the long run. They gained my trust by providing me with all my options and allowing me to choose while considering my budget. Even after multiple quotes and opinions on my HVAC replacement, I choose SCM's integrity. Thank you SCM for saving my first summer in San Antonio.

Pretty upset with there service! My home warranty made an appointment with them two days in advance so I took off of work for them to take a look into my A/C unit and they never showed up! I called them three times with no answer or call back I lost $400.00 worth of wages due to me not being at work and most importantly lost 5 hours of time that I could have been spending with my family I would never recommend!

Kid came to do maintenance didn't seem to know too much, he left and my thermostat was blank. Called them right away they stated when cleaning the unit he had to turn it off and breaker must've blown I advised him it was working fine before.. They text you to cancel appts last minute and on the day of, and on top of that they were texting the wrong number after giving them the prefered number everytime I spoke to them. They refused to come again because our system was "working weird" asked the lady to send to me in writing so I could show warranty company she took my info but I never received anything she stated she would send. Went with a dif company, they kept their appt and fixed my ac asap.

Straight Cool company is extremely dependable with fast service and high quality work at a great price. The tech was friendly, professional and efficient. I highly recommend this company, they are the BEST in San Antonio!

Kierra, Mike, Jason and Max were awesome, they were able to get my family a BRAND NEW ac system installed in a few hours for a great price that fit our budget. I finally have cold AC after 3 weeks of not having it. Thank you for the Veterans discount.

I definitely recommend Straight Cool Mechanical for everyone’s AC needs. Thank you so much.

Friendly professional service! Mike was very informative and walked me through the steps he was taking to ensure quality performance. He left our A/C working more efficiently than it has in years! Highly recommend them for any of your A/C needs.

Jaime was prompt, professional and thorough. He explained, in clear detail, what the issue was and how he fixed it. He communicated each step of the way and left the area clean, and ready to go. He was respectful of my time and also put me at ease that nothing else needed to be done at this time. I’d highly recommend him and your company to anyone needing these services—10 out of 10!

Straight Cool does high quality work with a price that fit my budget. I called four other companies and they wanted to charge me a lot more because it was outside of normal hours. I was beyond grateful for the service and price I was given. They came out within an hour on a Friday night and installed a whole new unit efficiently. Would totally recommend them!!

I've been a homeowner for over 25 years, which means I've dealt with my fair share of repair companies. It's hit or miss when you pick your own provider and even worse if it's a company your home warranty assigns. I can say without a doubt that this was the best experience I've had with a repair company. The guys were on time, polite and professional, cleaned up after themselves, and even told me they would be sure to close the gate to the backyard before they left. Great service.

Thanks for the excellent service! Technicians were professional, punctual, and very knowledgeable. Provided a very detailed report of the diagnosis and repaired it properly in a timely manner. Would highly recommend!

I called my home warranty company and the first day I could get a house call was 4 days out! I called Straight Cool and they were able to come out the same day. They were prompt, reasonably priced, and super friendly. I would totally recommend them to everyone. My A/C is working perfectly and I couldn’t be happier about the all services I received.

Kiarrah was a great person to help work w me and the warranty come. She was extremely pleasant and professional! These two young men were highly professional and quite talented. Did a great job. Max and Jaime also told me about a maintenance policy I will be purchasing for two homes! I will definitely use them again. Calling tomorrow to set up maintenance on my other home’

I've worked with Straight Cool for many years now and they have always been professional, fast, and competent. Highly recommended for your cooler repair needs.

Just had great experience with Johnny and his team. Came out Sunday to check dead a/c. Agreed on reasonable price and installed by 1pm the next day thanks Johnny!

Installed a hvac unit for me in 1 day very impressive great set of guys

Installed new HVAC. Good price and servic . Will definitely use again.

Didn't want to finish the job cos "they had other jobs, where they make more money" so I didn't pay the remaining balance. They never showed up again.

They saved us so much time and money! They were amazing team and did not rip us off. I wish I could give 1000 stars!

Very fast response they came the same day and gave me a quote and made the repairs right away will definitely be using them in the future