HVAC reviews in San Antonio, Texas

Aaron and Javier from Honeycomb Heating and Cooling went above and beyond! We’ve had several vendors come out to look at our units, but they were the first ones who took the time to thoroughly check everything. They were kind, polite, and respectful of our home — and it was clear they genuinely cared about finding and fixing the root cause of our issues, not just doing a quick once-over. I’d give more than five stars if I could! Highly recommend!

I had such a great experience with Honeycomb Heating and Cooling thanks to Aaron, the service technician. From the moment he arrived, he was incredibly kind, respectful, and professional. He took the time to explain everything in detail, answered all of my questions with patience, and really went above and beyond to make sure I understood what was going on.

Aaron’s knowledge in his field is impressive—he clearly knows his work inside and out, and he made me feel confident that I was in good hands. He wasn’t just there to get the job done; he was informative, helpful, and truly cared about providing excellent service.

It’s rare to come across someone so personable and skilled at the same time. Honeycomb Heating and Cooling is lucky to have Aaron on their team, and I’ll definitely be recommending them to friends and family.

Aaron was so incredibly kind and helpful! He made sure we got the best deal and took care of us well. He gave us practical tips for maintenance and for future care. Well definitely be utilizing this company in the future!

You can expect the best customer support with end-to-end service from this team of HoneycombTechnicians! They are detailed in their craft with high enthusiasm to achieve lasting results. I highly recommend! Thank you to the all-star team today Angel, Sergio, and Manuel the cool air is going to flow superb during the Texas Heat!!

I recently had an urgent issue with my air conditioning unit—it completely failed during one of the hottest weeks of the summer. I called Honeycomb Heating & Cooling based on local recommendations, and I am so glad I did. They were absolutely fantastic from the moment I called until the job was completely finished.
Response and Professionalism (A+):
The office staff was courteous and empathetic, scheduling a technician to come out the very next morning. The technician, Fernando, arrived promptly right at the start of the appointment window. He was incredibly professional, friendly, and respectful of my home, wearing boot covers and keeping his work area meticulously clean.
Expertise and Transparency:
What truly set Honeycomb apart was their diagnostic process and honesty. Fernando quickly identified the core problem (a faulty capacitor) and thoroughly explained why it failed, showing me pictures and giving me a clear, upfront quote before starting any work. Crucially, he did not try to upsell me on a whole new unit, even though my system is older. He simply fixed the problem efficiently and made sure the entire unit was running optimally before he left.
Outstanding Value:
The repair was fast, the price was fair, and the level of service was unmatched. My AC is running colder and more reliably than it has in years.
Honeycomb Heating & Cooling lives up to their reputation—they offer honest, expert service and truly prioritize the customer's comfort. I wholeheartedly recommend them to anyone in the San Antonio area needing reliable AC or heating work. Give them a buzz!

I was really stressed about our AC issue today, but they took care of everything from diagnosis to repair in one visit. The technician was incredibly thorough, explained everything clearly, and spent nearly five hours working on our unit to make sure it was properly fixed.
I truly appreciate the professionalism, dedication, and attention to detail. Especially thankful to the technician ( Javier Almarza ) for not rushing the job and for taking the time to get everything right. We’re so grateful for the help, especially in this heat!,

I just witnessed the impossible. After waiting a week for another company to replace the blower motor on our five year old Carrier unit and being told it might not be available for another two weeks--plus being told our warranty had expired--we decided to give Honeycomb Heating and Cooling a call. Brandon answered the phone at 10:30 on a Sunday night ( November 23, 2025 ) and said that he would send a technician to check it out the very next morning.
This Monday morning Aaron B. stood at our front door--a very friendly, knowledgeable and honest technician. Aaron confirmed it was the blower motor and that he had not only located one but that with the help of Brandon and his partner and Aaron--the three of them were able to prove our unit was still under factory warranty, which saved us a ton of money. Aaron had to go to San Marcos to pick up the blower motor and returned later that afternoon. He cleaned the dirty blower fan and installed the motor and had our unit up and running for the first time in two weeks. The whole service call was completed in less than six hours. A one day miracle. They must all walk on water over at Honeycomb Heating and Cooling--unlike that other company who are all a bunch of Chumps....A big Thank You to Brandon and your partner for helping us out and Thank You to an outstanding technician in Aaron.

Aaron was great, came fast, and made sure i understood every step of the process. He even went as far as to get second opinions on his own work to make sure we were getting the best possible outcome and service which i greatly appreciate.

I had already written this review but lost it, so here it is again because it deserves to be said. My family and I were without heat for two weeks, and Aaron from Honeycomb Heating & Cooling came to the rescue. He replaced my transformer, disconnect box, and a heat sequencer, and made sure everything was working perfectly before he left.

I’ve had other HVAC companies come out before, but none compare to the experience I received from Aaron today. His professionalism, knowledge, and kindness made a stressful situation so much easier.

I will definitely be recommending Honeycomb Heating & Cooling to my family and friends. Thank you, Aaron. Thank you, Honeycomb Heating & Cooling!

Aaron did a great job, very good job with my heat! Came out to repair my heat right aware. He was on time and very punctual. Took care of exactly what we needed during the winter storm! Would highly recommend him!

I haven’t had heat or air conditioner for 2-1/2 weeks. I called one company and they gave me the run around on not being able to find a blower motor period and they also said my warranty was expired. They wouldn’t even return my calls, so late November 23 at 10:30 pm I called Honey Comb Heating and Cooling and Brandon answered my call and said they would come out the following morning, which is today, and look at it. He sent his technician out, which his name is Aaron…a very pleasant gentleman that did everything to solve our problem. He found us a blower motor and proved to the manufacturer that it was still under warranty, which saved me an incredible amount of money. Aaron was able to replace the blower motor and get my heat and a/c running today. What a miracle I feel he was and Brandon who answered my call last night at 10:30 pm. Thank you Honey Comb Heating and Cooling. I will recommend your company to everyone I know. Thank you Aaron for being so kind today.

Fast, friendly, and extremely knowledgeable. Aaron B. arrived at my home within an hour of my call and quickly had my AC running again. He took the time to clearly explain everything, answered all of my questions, and provided helpful insight into my system. I was so impressed that I signed up for their membership program, which will help extend the life of my unit. Before leaving, Aaron performed a full walkthrough and showed me the recommended repairs, clearly outlining what was urgent and what could wait. Excellent service from start to finish.

Ethics, professionalism, honesty, knowledge, and genuine care are exactly what Aaron provided during his service visit today.

From the start, he listened carefully to every issue we described with our A/C units. He performed a thorough inspection, used professional equipment to properly evaluate the systems, explained everything he found, and provided a detailed, transparent estimate with no hidden fees, which helped us find reasonable pricing options.

After we approved the estimate, Aaron documented each step of the process. He took photos of the before-and-after areas he repaired—especially in narrow or hard-to-access spaces where we wouldn’t have been able to safely check ourselves. That level of transparency meant a lot to us.

He also identified serious issues caused by a previous company we worked with. Thanks to his knowledge and integrity, he helped prevent further damage to our units—damage that appeared to have been intentionally caused to push us toward purchasing new systems. We truly appreciate his honesty in pointing this out.

Communication between Aaron and us was clear, professional, and efficient throughout the entire process. As first-time clients, he quickly earned our trust, and we feel confident continuing maintenance services with him and becoming members of the company.

Our sincere gratitude to Mr. Aaron for dedicating his time to accurately diagnosing the issues and earning our trust. His customer service goes beyond professionalism—it feels like family care. Highly recommended!

They were very polite and courteous.

Did a great job installing my new AC unit,

The guys were very professional and went above and beyond as far as the service and installation. Would highly recommend them to anyone and I work in the industry.

Thank you James for your professionalism, promptness, and most of all for keeping me informed throughout the work you did at my home. Much appreciated!

Vicente was my assigned technician and I couldn’t be happier with my experience. He was on time, professional, and got the job done quickly.

Very responsive, was able to get same day appointment for dryer vent cleaning.

I would love to say a lot of things about Mr James he did an awesome job at my house the best technician I would highly recommend him to anybody that I know he was the best

Mauricio with Enoch electrical provides an excellent service that is direct, efficient and precise. I highly recommend utilizing his services for your electrical projects.