HVAC reviews in Sanger, Texas

TL;DR: Nice, informative, non-pushy professionals helped us decide on a new heat pump system that is saving us 60-35% on electricity while keeping humidity between 40-50% year round. Highly recommend Jason and PRK Services.

Last fall, we used PRK Services to replace our busted HVAC unit and upgrade our zone damper control system. We only actually needed the coils replaced in the air handler and this is all that they originally recommended. When I asked for a quote on a full replacement and for pros and cons of both, Jason (the owner) was very straight forward with me about in which situation we should go for fixing vs replacing and leaving us an opportunity to make the final decision. Again, this was all things that I requested and nothing that he was pushing for. After thinking over our situation and needs (basically a longer term, efficient yet affordable solution) we decided to replace the unit while keeping the ducts with a 5-ton American Standard 16 Seer with variable speed air handler. In addition, we opted for a Nexia zone control and damper system. We chose these upgrades bc the old system had failed prematurely (after only 6-7 years) and was never set up to work optimally with zoned ducting. Jason also worked with his guys to do some re-routing of our existing ductwork, instead of pushing for new ductwork, that resulted in much better airflow. These upgrades and improvements with the variable speed should result in a much longer lived system. As far as performance, it has been amazing. We’ve averages 60-35% monthly electricity savings over our previous unit while keeping humidity between 40-50%! For our extra costs, we are looking at breaking even in 8yrs on a system that should easily last 15yrs or more now that it’s set up to run more efficiently. Highly recommend Jason’s company PRK Services.

Preston was awesome to work with. He is honest and wonderful about answering questions. His work was thorough and he was very knowledgeable. I felt that I received quality service at an affordable price. I am so glad to have found a reliable and affordable company to take care of all my HVAC needs!

Wow I have never been treated so good by a HVAC company. Jason and Angela are awesome to work with. Great work quality and product. Highly recommend these folks.

We very much appreciate Christian and how well and honest he was able to diagnose and fix our issue with our heat pump as well as spending the time to educate us about our system. Great job. Thank you!

PRK was great from beginning to end!!! We'd been without air for a couple of days when we called them. They discussed the issues with us and then Angela explained the different options that we had so that we could weigh out which would work best for us. Angela was great! We ended up getting a new unit because they were able to give us an excellent price on the whole thing!
The guys that came out to install the unit, Luis and Alfonso, were very knowledgeable and explained things thoroughly. Everyone that we dealt with throughout this process was wonderful!! So a great big thank you to Angela, Eric, Alfonso and Luis for taking care of us!! We will definitely be recommending you guys to everyone that we know!!!!

Jorge was excellent when he came to check our a/c for the summer. He didn't try and push anything that we didn't need but told us what to watch out for if a part stopped working. I would recommend this guy and PRK to all.

Jorge was able to diagnose my lack of heat problem right away and was able to fix it on the spot!

Great customer service! Friendly and timely will always recommend to friends!

The technicians arrived on time and did an overall good job on installing the condenser and air conditioning unit. They were open to additional suggestions I made and followed up with my caulking request. I have been very pleased with the results. I would recommend PRK Services to anyone interested in a mini split system. Their work plus the warranty makes this an excellent value.

Every person at PRK SERVICES, Inc helping us with replacement of our HVAC air handler was exceptional. Their trustworthiness and honesty gave us confidence in making such a large purchase. It worked so well after install, I had to turn the thermostat UP to a warmer setting! THANK YOU, PRK!

Jorge Was Great Help Super Professional Went Out Of His Way to Get Us Up and Running

Jorge, the technician for PRK was wonderful. He was very knowledgeable, professional and so pleasant. Thank you for doing such a great job in servicing our a/c unit. Highly recommend PRK Services.

Jason and the team were terrific to work with from the bidding process through execution of our new heat/ac system. He addressed previous systems concerns and and made improvements. They were prompt and did an excellent job!

Brian was on call and got right on getting me on the books to do a service call ( the next morning)
George was awesome!
Kind, respectful, on time, and most of all honest!
He was very helpful to explain and did repair in timely manner
Definitely a referral customer and if needed a repeat customer
Highly recommend!
Thank you all for not making me suffer in this heat!

We needed a second opinion after receiving a quote from another company. They sent a tech out right away. Christian was very knowledgeable and answered all our questions. He confirmed our unit was working correctly and didn’t need any repairs. Saved us a lot of money.

We had a new heat pump system installed. From the moment we contacted PRK until the installation was completed and the invoice paid, it was a pleasure doing business with PRK. Jason is very knowledgeable and took the time to answer all our questions and make us feel comfortable about our investment. He and his crew were prompt and efficient with the installation with no trace left behind other than our new system. Angela and the office staff are friendly and easy to work with.

I’d recommend PRK to anyone.

Great company! Fast response and communication with the issues are great. Highly recommend for HVAC or refrigeration maintenance

On time. Friendly service. Cleared up after he was finished. Took time to explain everything he did and why he did it. This is why I don’t use anyone else but PRK

Service serson showed up at 8:15 for an 8:00 appointment. He performed fall heating service. I am satisfied with his work.

PRK is top notch and always takes care of their customers. Everyone is professional and the best in the industry. Lifelong customer.

This is the first time I've ever left a review of any kind. PRK Services is by far the best company I have ever used for AC maintenance\repair. The owner, Jason, is a man of his word and cares more about the long term relationship than he does an individual sale. We've experienced three of their technicians who were all brilliant and also of high integrity. Their customer support and scheduling department makes you feel like family and after having 3 superb interactions in a row with PRK, I felt it was time to write my first review. They are the best! Count yourself lucky if you are in their service area!