HVAC reviews in Sanger, Texas

They installed my new system several years ago and I have had them out for several scheduled maintenance visits. No pressure and quality service. So far I have been very satisfied with their service.

Jorge did a great job for us today! PRK is the best! Thanks for the exceptional service!

Jorge was a great tech and explained everything in detail . If I'm looking in the dictionary for great service it has his picture! Thanks PRK

Brian is very good, diagnosed a tough heat pump problem quickly. He’s a 10 based on his work today. Also, a compliment to PRK for making it over same day as failure, the kind of company that is a pleasure to do business with.

PRK has long been our go-to company for HVAC service and install. Quick, reliable, they check in periodically but not to the degree of annoyance to make sure we have the level of service we need and their techs, like Jorge today, are always friendly and informative.

Noah and PRK did a great job replacing my evaporator coil and getting my heat pump running again. Noah was on time, respectful, and helpful. The job was finished much earlier than I expected. I highly recommend PRK Services and will use them again in the future.

Always the best, honest pricing. Techs are always polite and helpful as well as quick to get out. This company is top notch from the gals in the office to the techs on the ground. We will use this company for the foreseeable future!

We rely on PRK to keep our system running and they never disappoint! We made a great choice! Having techs like Jorge, who really cares(!), help us keep our house cool/warm has been invaluable in caring for our home. Thank you to Jorge, Angela and the whole team!

The technicians from Safe Step HVAC Contractor were friendly, professional, and respectful of my home. My AC works better than ever. Best HVAC company in Sanger, TX for sure.

Been doing business with Underwood's for years. Love the folks who work here, the service is top notch and relatively quick, prices are fair, and people really care about you.

They replaced my AC several years ago and did great work on my ducking and fixed all my other issues I had with my old system. They are always very responsive and provide good information

This is the absolute best company I have used over the past 18 years. The only company I will use in the future. Professional, HONEST, on time, a very detailed explanation of the work done.

Charlie is knowledgeable and honest.

Very grateful for the underwood crew. Been a customer for a few years now. Had trouble today. Boss man came out and had us running in a few minutes. Thank you.

Good diagnostics and great service!

They did an awesome job for us. Highly recommended

I don’t think we would of survived another night without them... it was 38 degrees in the house! With the Texas Freeze and no electricity our heater unit froze up! I called them first thing this morning and even with the snow falling and ice covering the roads they were here at the house within the hour!!! Bill was fantastic and fixed our unit and told me how to do it if it froze up again... Besides being professional they were compassionate and extremely caring about our situation! He was even offering a generator if it wasn’t out of town! You don’t get this kind of service ANYWHERE except from “down home good people” THANK YOU SOO VERY MUCH!!!

Great diagnostic skills.
back to fix it tomorrow

After having 5 or 6 different Techs come out from different companies. I decided to call out Underwood, I wish I would of called them first.The technician was able to see the issue as soon as he got in the attic, he replaced one of the ac units due to a bad leak and age. He also figured out why the old ventilation did not work properly and fixed it quickly. Thank you again for all of your help with this!

Todd knew exactly what was seeing based on my voicemail, showed up with the part we needed and was done in less than 30 minutes. We had called previously based on a friend's recommendation and have been very happy with the work they do.

I own a business in Valley View and a lot of my customers recommended Underwoods to get my AC fixed. I now understand why so many people recommended Underwoods. The lady who answers phone was nice and helpful. Todd and other guys who came out to check and fix my AC were all great. They were extremely knowledgeable, professional, and friendly. They explained everything throughly and fixed promptly. Hands down the best HVAC company I have ever worked with. Highly recommend!