HVAC reviews in Sanger, Texas
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My AC went completely out. Scheduled this appointment 2 days ago for a new unit, had to finagle my schedule at my new job to get the day off and they call me this morning to tell me their only doing service calls. So MUCH more imperative than a new unit. Won't ever call this company again.
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Underwood's did a full system replacement for one of our central HVAC units. They did an excellent job, gave us a fair price, and all of their staff - the owner, the installers, technicians, and office manager - were very professional and helpful.
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Great company, owners Todd and Stephanie, and staff. We have used Underwoods Heating/Air since they started their business. They are amazing. They go above and beyond what anyone would ever expect. Lightening struck our a/c units did alot of damage and Charlie did everything to repair in a timely manner and he kept in touch with us. Charlie is the Technician that came out very professional, on time and knowledgeable. Cannot say enough to express our satisfaction and gratitude for Charlie and Underwoods heating and air. Best there is!
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Charlie was thorough and friendly. I think we got to bottom of it!
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Todd came out and assessed the problem we were experiencing. He fixed the issue and gave realistic expectations. We will be using them again. Thank you
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Underwood’s Heating and Air is awesome! Our A/C quit at our office and they were able to respond quickly and repair it for a very fair price. I really appreciate the experience all the way from speaking with Todd and Stephanie to get scheduled, to working with Bill when he came out for the repair. THANK YOU!
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Second time to use Underwood’s! Fantastic service!
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Awesome service! Thanks so much! I have heat again!
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Awesome customer service with great knowledge at affordable prices.
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Very prompt. Diagnosed the problem quickly. Fixed and ready for the cold storm coming!
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Great company , wonderful service and top it off with friendly employees!
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Brian came out first thing this morning and quickly fixed our AC. We've used Underwood's for the past couple of years, and we recommend them to everyone!
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We had a new unit installed and I really appreciate the workmanship.
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Brian with underwood’s heating and air did a fantastic job today! Thank you so much for saving us from the cold!!
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Great experience! Had another company come by to check my HVAC, and they quoted me 2k plus. My tech that came out was very knowledgeable and able to let me know that 90% of the services werent necessary. He replaced my compressor and gave me some advice to maintain my unit until my next check up. Dont hesitate to call Underwoods for any of your HVAC needs.
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John and Miguel were outstanding. Courteous, professional and efficient. Highly recommend.
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Highly recommend! Quick to locate and repair issues every single time!
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I have used these guys for several years and always have a great experience. They always seem to take their time and make sure things are done the right way.
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Charlie was Awesome! Got here on time checked everything and got it fixed and running in no time!!! Awesome
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I always think how unfortunate it would be to discover your AC is not working at “closing time on Friday evening”. This Friday it happened to me and my fear for the weekend was living in one room with a portable AC. I called Underwoods at 4:30 and they scheduled me for the next available Saturday appointment, but said if they could get out that evening, they would. They showed up within the hour and replaced a part and cleaned the system. I was up and running by 6:30. My systems are 25 plus years old and this is not the first time Underwoods has got to me within hours and saved me. I would recommend them to everyone that needs honest, great service.
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Arrived promptly, great communication, completed work quickly, great customer service. Offered additional guidance. Thank you!