Reviews of local pros in Santa Fe, Texas

Sam was great and very knowledgeable about my hvac needs. My heater was not heating properly due to poor maintenance in the past by other companies. He addressed the issue and got me running in no time. Thanks Sam and your fantastic crew. Would definitely recommend Thompson Services!

Thompson HVAC has taken care of our commercial building for many years and he also takes care of my house. Sam is honest and very reasonable with his pricing. I highly recommend Thompson HVAC!

We have used Sam Thompson for all our a/c and heating needs since 2018. He installed 2 ac/heating units in 2020 for us and has also installed mini splits in our garage as well. Always prompt, courteous and does what needs to be done to get to the bottom of any issue. We have total confidence in Sam’s knowledge and abilities to take care of all our ac needs.

Sam and his guys were trust worthy and fair priced. highly recommended for complete new install of Ac system. They came out the day of in the Texas heat in August and got us up and running the next day, working overtime to assure we were set up to bring our new baby home to. We can’t thank you enough Sam.

Horrible service

Fix the problem quick. Thanks

Always friendly and professional does a great job

Great service Techs are very knowledgeable in a/c service

Affordable, friendly and reasonable! Really great company.

They were suppose to come out to look at my mothers A/C last week and they never showed up.

Came right away. Good service good price. My new AC company

We're able to fix my problem on same day as l went in!!...made my wife a happy camper to get her stove fixed, same day!!!...

Young man came out to service my heater. Was very professional, and polite. Great service and price!

Excellent same day service. Very polite and knowledgeable technician. Will definitely call next time.

Free estimate and no fees for me. Affordable plans if getting a new ac unit. Great company!

Sammy gave me a fair estimate and replaced my duct work that was falling apart and didn’t have enough insulation
I expect that the summer heat will not be as expensive this year

I wanted to say thank you to the manager and staff. After telling them about a problem that I had with my new unit they came out and in short order found the problem and fixed it. Awesome job.

Do not use they tell you one price and than charge three times the price charge me 600 dollars for 2 hours of labor and a warranty fee for something that was free will not recommend to anyone! The boss man who they wouldn’t even give a name was so rude on the phone not a way to run a business not to mention we where without air for 8 Days waiting for them to order part!

I was trying to locate an icemaker for my LG fridge and was getting nowhere with the correct one. I sent pictures to LG and other appliance part companies and still no luck in getting the correct icemaker. I was at my witts end. Finally I got smart and called EJ & Sons, Greg put me with his assistant Kaila. She went above and beyond for me. She managed to find the correct part . She was very polite and kept me updated until she was able to get what I needed. I am thankful and very please with the service from Kaila. Again Thank you Kaila for all your hard work.

The guys did a great job and were in and out in less than 30 minutes. Now that being said, I was aware of the $85 service fee but I did Not know they up charged their parts 3 times what they paid for them. They charged me $72 for a
$20.48 part! I understand it's a business and everyone has to make money but damn talk about price gouging!! Ridiculous!!

They are AMAZING. Great customer service, great general service, knowledgeable, and swift with getting the job done. Would highly recommend!