Appliance Repair reviews in Spring, Texas
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Mr. Appliance sent Michael to our home to repair our front load washing machine, he had to remove the entire front panel and replace the rubber seal. He was so professional and courteous! I would highly recommend Mr. Appliance and Michael for any appliance repairs
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Tracy Grubb Jr and his partner Noah from Mr Appliance were absolutely professional in their approach to a Thermadore stove top and Zephyr downdraft that were improperly installed by another company. The Zephyr downdraft wasn’t functioning at all.
Their thoroughness in managing the problem of non functioning equipment due to improper initial installation, they got both appliances up and running. Thank you and bravo to them both.
The repair was covered under warranty but finding such experience and expertise was invaluable. -
I had warranty work done on a new speed queen dryer. Great experience. Service guys were friendly knowledgeable and professional. P.S. I made a video of my appliance before the appointment so they could see the issue or hear the noise that it was making. It helped them narrow down the problem and make the repairs quickly.
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Johnathan was great! He was out diagnosed what was wrong had the part ordered and back out in 2 days (we had new years in between) installed ran unit and was out in 30 mins. Extremely friendly, and professional.
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Called Mr Appliance as a recommended warranty company for speed queen. Repairman came out and replaced switch. Machine stopped working again after one wash. Mr appliance says that speed queen has a new switch and they are waiting to get one. This is a brand new machine. We have been waiting for over 3 weeks. Mr appliance local office won’t answer phone. Every call routed to an answering service. Have 4 kids and have not been able to do laundry for 3 weeks
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I’ve been using this appliance Royal facility for a little over two years. Great service prompt delivery of parts. Would recommend to anybody. Keep it up.
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This place is great. We have not needed them for several years but when our electric LG dryer started making a horrible noise, we knew who to call.
I called on a Tuesday morning and Patrick was out by the same afternoon. He was prompt, friendly, and identified the issue quickly. He put the parts needed on order and let us know we would get a call when they were in. We received a call 2 days later (Thursday) to schedule the parts installation that afternoon. Patrick was on time and completed the repair.
The charge was reasonable, and we appreciate the prompt service.
Thanks again! -
I contacted Royal Appliance about dryer repair. They diagnosed and repaired the problem quickly and without any fluff.
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Have been using this company for personal and work related appliance repairs. Austin came to repair our GE microwave. Professional and courteous. I am very pleased with their work. Will recommend Royal Appliance.
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Great job diagnosing my washer problem and also cleaning my dryer connections!Austin was friendly and competent! Have used Royal Appliance previously for our refrigerator and have been very satisfied with their service!
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Royal Appliance is an excellent service provider! We had a broken Jenn-Air double oven and originally used another provider to diagnose. Unfortunately the part ordered was incorrect. Javier, the technician from Royal Appliance, immediately diagnosed the issue properly. He went above/beyond...finding the means to refab the relay panel (since older unit) and then he came the day before Thanksgiving to fix the unit. Fortunately we were able to host Thanksgiving and make excellent use of the dual oven due to his excellent work! Thank you Royal Appliance.
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Patrick is the best! He is so professional, knowledgeable, friendly and very competent. He waited for me so kindly when I was held up at an appointment and running late. Patrick and everyone at Royal Appliance are so great, very accommodating, nice, and always do a professional job. They’re the best service company I have had the pleasure of working with throughout many years.
Heather Milliet -
Royal Appliance handled some warranty work on a washing machine that I purchased at Lowe's. They were excellent with communication, scheduling, and status updates. I haven't yet tried to use the washing machine because it was just delivered back to me yesterday, but if their repair work is as good as their communication, I have no doubt it will be working fine. I will update this review if not.
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My LG drier was acting up, was not drying efficiently and the timer was getting reset by itself thus prolonging the cycle. Scheduled a technician's visit with Royal Appliances hoping for a fix. Paid a diagnostic fee $139 including taxes, however, in the end what was missing was a diagnosis. The technician wasn't able to diagnose the problem but suggested to replace main control board and moisture sensor for an additional $418. I wanted to take a second chance and someone recommended another appliance repair company that charged $100 for the trip and the outcome was fantastic. The other guy was an expert who went straight to the drier vent outlet after hearing my explanation of the problem and found a big chunk of debris that was blocking the air flow. My drier works normally now.
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Responded to my request for service in a very timely manner and Austin was great!
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Tim is wonderful, he was on time, very professional, caring, honest and a good listener to his customer. Not only did he have the part that was necessary, available. He made suggestions regarding the job and when complete made some adjustments with the dishwasher door to help it close and operate better.
Thank You Royal Appliance for your Services from the first phone call, the availability of a Technician (Tim), the appointment confirmation and the phone call when the Tech was arriving. It's good to see a Great Company serving our Great Community. -
My husband and I had a great experience with Courtney from Royal Appliances on Spring Cypress Road. We have a gas oven that was not working. She was able to diagnose the problem and fix it. She represents Royal Appliance very well. We give her a 10+. Thank you Courtney for being so pleasant so knowledgeable.
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Good morning they were so helpful and pleasant it was fast and nice and affordable thank you so much for the awesome service .
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Our built-in microwave door was broken and we could not remove the microwave from the trim kit or the trim kit from the cabinet. The door had to be open to remove the trim kit. Courtney was able to get the door open, trim kit removed and microwave out from the cabinet! I was thinking we were going to have to cut into our cabinets to remove the microwave but she was awesome in solving our problem. We are very happy and would recommend royal for your appliance needs.
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Just had Royal Appliance repair change out an ice maker that was acting up. Courtney was my technician. They were very professional, accommodated my schedule, showed up on time and did the repair quickly. I generally have high expectations and this group met them all. Will be using again!
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Courtney and Karla were very helpful to my problems, 10/10