Appliance Repair reviews in Spring, Texas

We were impressed with the service we got from Mr. Appliance. Micheal was so patient, contacted the manufacturer of our thermador range to get more information. We would absolutely use this company or recommend them to anyone.

I mean, within the context of how maddeningly annoying it is to spend $200 having a sock that's slipped between the tub and the washer casing removed, the gentleman who came out to do the removal was friendly, professional, and fast. Bonus points for him being sympathetic to how stupid my problem was. He was also very kind and easy going about wearing a mask (as I asked him to) and did not wear it only over his mouth (unlike many service people in Houston who seem to believe their noses are separate from their respiratory systems). Took about ten minutes to retrieve the offending sock. Their price was the same as other places I checked with and Mr. Appliance came out quickly. Easy to schedule. Good customer service. Good communication. Now to petition whoever it is that designs washers to fix this ridiculous problem (and the gentleman who retrieved my sock actually found a half dozen items in there, most of them from the house's previous owners). If you've always wondered about the mystery of where the socks go, I think I have the answer. 😑

Made my appointment on website easily got a confirmation email and a text when tech was on his way. Quickly diagnosed and made the repair had all the parts on hand. Fixed and doing laundry now.

Mr. Appliance gets an A+ in my book. We had a dryer go out late on a Friday with a newborn and four adults in the house and mounds of laundry to do. Heather (the friendliest voice on the phone) bent over backwards to get our unit looked at that day. Bjourn, the Speed Queen King technician of all technicians, diagnosed the issue and ordered the part on the spot. He had us up and running by Tuesday. Love, love their kindness, professionalism and competence. Mr. Appliance has gained a client for life for whatever appliance has an issue in our home.

Terry is awesome! He replaced Tracy as Tracy moved inside. Both guys are great as well as Heather that sets all the appointments. On time and very clean.

Worked with another company for several months to repair oven. They couldn’t fix it. Called Mr Appliance who checked and found that they could get the 2011 control board repaired. Tracy came out and removed the control board. Tracy returned with the board repaired, installed it and it works like new. Very pleased.

They did a great job super friendly and professional. Big thanks to Tracy and Noah.

I was able to receive a quick appointment and the Tech was friendly and on time. A part had to be ordered and the second appointment was equally prompt. The rates are reasonable and the tech was professional. Win win. I will use Mr Appliance again.

Fast service, that’s for sure. Came the next day. Personable employees. Just make sure you understand the tech they send out and keep any replaced parts so there is no understanding about what was done and why.

We love Mr. Appliance! Such a great company with the best employees 👏🏻

Only reason for any stars is technician was punctual and courteous. Our LG dryer is shutting down on D90 codes. I had already replaced all sensors and cleaned out vent duct, essentially at a loss for what else to try so I finally engaged some “professional” help. They have no capability to perform diagnostics on control boards for potential electronics issues. Technician confirmed all sensors were good, no surprise after I just replaced them all. The diagnosis was clogged suction on the drum side of the lint screen, which was false; I just removed cleaned the entire lint panel/blower wheel and discharge, and have done so multiple times, each time still getting errors. They did scope the vent duct and found no obstructions, again no surprise since I just cleaned it out. In the end the only thing they could recommend was bringing out a dryer vent specialist, and if they couldn’t fix it to call Mr. Appliance back out. Certainly I won’t be taking any recommendations from a company that just charged me $200 to tell me as much as YouTube and do nothing but recommend someone else to fix the problem. Not a company with the tools or knowledge to solve customer problems, look elsewhere.

Tracy did a great job. Very friendly and knowledgable. He has serviced our ice machine a few times now. The best things about Mr. Appliance is they keep you with the same technician each time. They always do a fantastic job.

The service was very swift, and it was also very professional! Federico Vasquez did an absolute amazing job!

I purchased a wine fridge that was not working when delivered. I believe the manufacturer contracts with Mr. Appliance. I was so skeptical and wanted to return because I feared getting a run around. I’m glad I didn’t because these guys were great. Communication was stellar. I plan to use them in the future if I have any issues with my other appliances.

Wow! Called for our Speed Queen washer- got a visit within the hour! The person who answered the phone was wonderful. The tech, Michael, was courteous and professional- he got to the bottom of the problem quickly: the motherboard needed replacement. They ordered the part and he was out the next day. Next day! Great, dependable work. Will call again when needed!

Michael was terrific, we are so happy with him! Totally kind, considerate, respectful, and did a great job. Extremely competent, first appliance repair person to ever clean up area after their work. And just to top it off-just a super NICE person, we look forward to having him back to our home anytime!!! Definitely tops on our List!!!!

From my initial online inquiry to the completion of the service, everyone at Mr. Appliance demonstrated kindness and seasoned professionalism. This team goes above and beyond to ensure an excellent client experience, and it’s greatly appreciated. Thank you!

excellent service Michael repaired my microwave the same day that I called. Reasonable price and very professional

This was a warranty repair contracted to Mr. Appliance. Heather, from Mr. Appliance, contacted me and got a repair appointment set up for that afternoon. Bjorn arrived on time with part in hand and got straight to work. He was very helpful and friendly, and he knew exactly what he was doing. Freezer works great now. Very happy with the service I received from Mr. Appliance.

Fredrico Vasquez did great. Timely work, knowledgeable and considerate which we appreciate it.

The only appliance folks who could make it out same day, and they diagnosed and fixed the problem with our dishwasher quickly, and showed us how to prevent it from recurring. :) Thank you!