Appliance Repair reviews in Spring, Texas

I called this morning after realizing my dryer was not drying… they said they could send someone today!!!! 🙏🏻❤️… writhing an hour I got a text the repairman was on his way. He had the part on truck and did the repair and was gone in less than an hour! The repairman, Bjourn was so nice and very professional and knowledgeable! I will definitely use them again!

Techs had to replace the ice maker . They were very professional and cleaned up afterwards. I would recommend this company to my friends.

Great customer service, appointments were scheduled quickly, diagnosis done, parts ordered and installed in a timely manner and at a fair price. Service technician Bjourn Appling provided exceptional customer service and timely repair.

Tracy was super nice and explained everything he was doing. He was super clean and worked very fast. I was very appreciative of the time he took with me explaining the work and the best part was the refrigerator was fixed when he left. I have used Mr Appliance several times for my washer and will continue to use them because everyone was so transparent and honest about the prices.

The tech was so friendly and knowledgeable. They’re very efficient and trustworthy!

Came same day I called. Fixed the problem correctly. Very happy with their service. Will definitely use again if needed. Would recommend !

Fantastic response and appointment set up. The time window was given and then I received a text when they were on their way. Guys were very nice, respectful and cleaned the area! 100% recommend

BJOURNE Was AWESOME! He was so polite, professional & courteous! Will request him only if need service again. He is the best ever!!

It was so easy to get an appointment. Michael was excellent. He was friendly and thoroughly described what was going on with our dryer. He was able to complete the repairs on the same day. I highly recommend Mr. Appliance.

Our technician, Johnathan, was prompt, polite and knowledgeable. Washer repair was made ahead of schedule. There were no wierd surprises. Pleased with this job.

The repairman replaced the entire icemaker pump "kit" even though the pump was the only bad part. Then he didn't assemble it correctly and omitted the check valve and spring - so water continuously backed up into the pump causing a new cycle. I emailed him with the details and haven't heard back. Meanwhile, I will do the final repair myself.

I had an excellent experience with Mr Appliance. He was professional, on time, and efficient worker. His diagnosis of the issue was thorough and accurate. Not only was he friendly and courteous, but he also provided a quick and friendly response to my service call. The repair was cost-effective and done promptly. I highly recommend his services to my friends and anyone in need of a reliable washing machine repair.

Jonathan was awesome! Totally knew what he was doing and pricing was fair. Please let him know he forgot a small tool here in case he wants it!

Warranty work. The technician was knowledgeable and very professional. He was a great representative for your company. Timely, reliable, courteous and completed the repair quickly and efficiently.

Very professional approach. Answered the call timely, tech Terry diagnosed the problem and when the part arrived he made the installation. All went well and no issues. They have a good system of notifying the customer of arrival and appointment times. Tech Terry — good job. Would use this company again for appliance repair.

Outstanding service techs. Not only did they immediately diagnose the problem, but quickly made the fix. Very nice guys too. Highly recommend Mr. Appliance.

If I could leave NO stars I would. Customer BEWARE: if Mr. Appliance is your go-to company, do not use the Spring-Steubner location! Work is shoddy and expensive and customer service is non existent. They seem to be the only Mr. Appliance in the Houston area that is not a member of Better Business Bureau of Houston (BBB) and now I see why. I spent over $800 with them and 2 of the 3 services provided were substandard and even put us in danger. Very disappointed with Mr. Appliance of Spring-Steubner road.
What happened: When the tech arrived, he informed me it was $250 fee just to touch an appliance. Here is an example – our dishwasher worked fine but the top rack was not seating well so the door wouldn’t close without a bit of maneuvering – I was charged $250 just for the tech to look at the rack! We were having mini explosions on one of our stovetop burners. The tech “cleaned” the stove and charged us a whopping $200. All he did was wirebrush the components. Then he put all the burner tops back on the wrong burners and that later burned out our middle burner. I had to hire a different company (another $270) to assess problem and they said the jets were dirty AND one of the burner parts needed to be replaced. So apparently the Mr. Appliance tech didn’t really clean the stove at all and he also didn't diagnose the problem correctly. The new company told me the stove could have burned our house down and advised me to call Channel 2 consumer affair department to report them. I tried calling the Mr. Appliance service manager several times and left messages and have never even received a courtesy call back. Using Mr. Appliance of Spring-Stuebner Road was an expensive mistake I won't make twice.

The installers went above and beyond to get the double wall ovens and electric cooktop installed. They did a wonderful job with their workmanship and their professionalism! I highly recommend this company!

I am very happy I chose Mr. Appliance, Contrator, Noah, came to resident and diagnosed the problem with my Dishwasher. Noah, also was very professional and courteous with his explanation on repairs and the cost

Repairman was friendly and knowledgeable. Part was ordered and replaced within a day. Very easy for the customer.

Had a washer go out, warranty company was attempting to not take care of the issue. Had them come out, document the issues, and state it on their diagnosis receipt. They were out the next day on time, courteous, and professional. Had a language barrier issue with the tech but that was easily overcome with the tech supervisor and a translation app. Guy did great work, knew exactly what the issue was quickly, and they had me a total cost to repair before he even left. Great communication on when they were close to arrival, how long they would be there, and the follow ups I had the next day. My vernacular and pets knowledge on appliances in general is lacking but their receipt clearly showed it was a mechanical issue the tub had separated and broke a plastic stud/bolt holding it together. Will recommend to F&F for sure. Now warranty company has the receipt and will turn the screws on them to make sure they take care of it