Appliance Repair reviews in Spring, Texas

4.7 based on 352 reviews Back to the listing
    5

    Completely satisfied!!! Mr. Kelly was very professional, informative and helpful. He was able to schedule the dryer repair on the same day, actually within just a few hours after we called. By the way, this was on the Saturday after Thanksgiving when many of the other repair businesses were closed. His pricing was very reasonable. He came prepared with the proper parts and completed the repair quickly. For any future small appliance repairs, I will be calling KrisKelly's.

    5

    Awesome people and awesome service. So informative and willing to go above and beyond. Highly recommended especially when the manufacturers give you the run around. As an independent appliance service they are great.
    Danny P Gastal
    New Resident To Texas

    5

    KrisKelly’s did a FANTASTIC job repairing our freezer. We came home from vacation to a thawed out freezer and they were able to get us in the next day for repairs, arrived exactly when they said they would and went above and beyond. I’m so glad to now have a trusty appliance repair professional in my contacts for these unexpected things that pop up, the pricing was fair and sure beats having to buy a brand new fridge after vacation!!

    5

    Kris was fast and efficient in repairing our non-working dryer. She was knowledgeable and very pleasant to deal with.
    I can highly recommend their service.

    5

    KrisKelly worked diligently and professionally to make sure my high end appliance was operating properly. They diagnosed the issue, made several repairs, informed me of the repairs needed, made thoughtful recommendations, taught me a few things about my appliance, and made the necessary repairs. They were knowledgeable and competent in their work, and now my 15 year old range is working as if it were brand new. I cannot thank them enough, highly recommended checking with them if you’re experiencing any issues with appliances or need maintenance or repairs. Thank you!!

    5

    I am so thankful for their honesty and trustworthy help! KrisKelly’s are always willing to go above and beyond to help out their clients. I would 100% recommend calling them for any service you need on your appliances. They have been helping me for years and I never have a question about calling them again when I need help.

    5

    A noisy dryer led me to search Google, read 5-Star reviews and find KrisKelly's Appliance Repair. Kris efficiently scheduled the service call, gathering information about appliance and problem. Kelly arrived on time. He listened to the dryer, pulled the top, inspected parts and identified the problem. Having replacement part on his truck, repair only required a half hour and price was reasonable. Thank you KrisKelly's! Superb technical skills, commitment to excellence in customer service and fair pricing have earned you another 5-Star review.

    5

    I have used their service a number of times over the years and they are also very quick to respond and very helpful in offering solutions and resolving my appliance issues. Just today, I had an issue with my ice maker and they took the time to walk me through some basic trouble shooting over the phone, which fixed the problem and saved me a service call! I continue to be very happy and impressed with their customer service and would highly recommend them to others in need of appliance repair! Thank you!

    Wayne

    5

    I've been contacting KrisKelly's appliances for thirteen years. Nothing but praise for these folks. Highly recommended!!

    5

    This is the second time I have used the GREAT highly professional and expert company. Kris and Kelly are the delightful owners of this “gem” of a small family business. We need more small family businesses like them!

    5

    We received a reference for this small business from Wilson Appliances. Kris was incredibly helpful and made a recommendation that might reboot our freezer. She also set up an appointment for within 48 hours with Kelly. The reboot worked!!! Thank you, Kris, for your kind customer service. Your company is on our favorite list and we will let others know!

    5

    I called KrisKelly Appliance Repair for our dryer which had stopped heating. They had a cancellation and were able to come the next day. The technicians were very respectful of my home and safety and wore masks and shoe covers. They had a diagnosis and written estimate for me very quickly. The part was ordered and my repair was completed within 3 business days of the original appointment! I was so impressed with their excellent customer service and strong knowledge. Fast, friendly, professional service. I will absolutely use them again!

    5

    Kelly and Kris were great to work with and I cannot say enough good things about them.

    For context, called a different company first and while polite, they weren’t very helpful and said one thing was the problem only for our appliance to stop working four days later and being told something else was the issue.

    After not inspiring confidence in their assessment, I decided to google for other companies in the area and Kris answered the phone like she was actually happy to be talking to me. I booked an appointment with Kelly and after subsequently having said appointment, the actual issue was discovered and very quickly fixed.

    You can’t put a price on peace of mind and KrisKelly’s Appliance Repair is going to be my one and only call going forward.

    5

    I’ve needed appliance repair at least three times in the couple of years and KrisKelly ate my go to. They are down to earth and honest. I’ve had them fix some things, bandaid a washer cuz I just needed a little more time to save money to replace it, and tell me the fix cost more than a replacement. I highly recommend these folks.

    5

    This team knows what they are doing! They took care of my issues with my ice maker and washing machine in 30 minutes!! They were kind, informative and reasonable with their pricing!! I will definitely use them again and recommend you give them a try!

    5

    Kris and Kelly, I appreciate your honest assessment regarding the status of my washer. Your recommendation of replacement in lieu of repair showed me you truly want what’s best for your customers. I will definitely be calling you for my next appliance repair needs. Thank you.

    1

    Well I have done business with this company for years and they have been great. However don't make a financial decision as a landlord and buy a new washer or dryer instead of making a second repair. This is apparently questioning their integrity and they will just refuse to work with you any longer. Wow.

    5

    Kris and Kelly were both great to deal with. Both communicated the issues and costs with our refrigerator very well. And no unexpected miscellaneous charges added at the end. We highly recommend them!

    5

    KrisKelly’s appliance repair provided fantastic service. They arrived right on time at the set appointment and diagnosed the problem immediately. They fixed our dishwasher and it’s working well again. Thanks for great service!

    5

    I have been having trouble with my washer doing the shimmy shake all over my laundry room for several months now. I called KrisKelly’s after finding them online. They were at my house within 24 hours and fixed my problem pronto!! They are very courteous people and I will definitely use them again for any other appliance issues we have.

    5

    I would like to give a 5 stars for KrisKelly’s appliance repair! Not only are they so friendly to work with, they accommodated us in a quick and professional manner and answered all my questions! They knew exactly what our washing machine needed just by my explanation over the phone! If you want reliability and trustworthy, go with KrisKelly’s appliance repair! Thank you again!