Reviews of local pros in Spring, Texas

Autumn air came out and helped me get things COOOOOL again. I thank the technician for educating me along the way. Very knowledgeable. Would recommend.

Extremely professional organization with great customer service. They have on call services and have done my AC and plumbing services. Chuy and Eddie are wonderful.

Awesomeness! Should be called Winter, Spring, Summer and Fall, cause my trust is in Autumn Air for all four seasons. My gratitude to Luis, Sonia and Patsy.

Technician was on time for scheduled appointment. Service was prompt. Technician had a great attitude and was pleasant to work with. Will definitely use Autumn Air in the future.

Jordan came out today due to our air conditioner not working properly. Very professional and showed me everything wrong with unit and gave pictures to show my husband for later. Have used them for a few years now and will continue to use their services.

Our rent home's a/c stopped blowing cold air at the beginning of a weekend, of course. Autumn Air answered on Saturday afternoon and Chuy (sp?) was able to fit us into his Sunday morning to take a look and give us the bad news (the 14 year old builder's a/c is just a lost cause... which we suspected). Thank you so much to Chuy and Autumn Air in general for fast replies, great communication. It's hard to get seen at the beginning of a Texas summer during a weekend!

Luis was very professional, timely and respectful. We would have him and the company assist us in all AC needs going forward. A+++

Amazing service! The HVAC technician was extremely knowledgeable and efficient. He was pleasant, seemed to enjoy his work and was happy to explain to me both the reasons for our HVAC/ high humidity issues and provide suggestions based on the additional concerns that I had. It should be noted that I had another HVAC company troubleshoot the same problem. Not only was I left with no resolution, it was suggested that a construction decision we made Post Harvey was our problem. Autumn Air diagnosed our HVAC problem within 10 minutes of walking into the house. I will be asking for Luis by name for all future HVAC calls!!

Great guys and honest with repairs and cost. My sister owns an HVAC company and she confirmed the price of the repair was extremely fair. She even joked that her company would have charged more. ;)

Louis was very professional. Prompt, explained everything details, patient, courteous, well educated on AC unit and very helpful to help me set up..my Wi-Fi and phone.
Excellent service and friendly.

Ask for Luis. He is by far the best maintenance person that has come to our house. He is informative, doesn’t try to upcharge you, and is extremely competent. Very happy with his service performance.

I’ve been using Autumn Air for at least 10+ years, and they are fantastic. All the different workmen are well trained and pleasant. I always get good service and never feel that they’re charging me for things I don’t need.

Called for service later in the evening and a tech was able to come out within two hours. The tech assessed the system and determined that the capacitor was the issue and replaced it and the system worked fine. I was not happy about the fact that Autumn air had done the same replacement of the capacitor 1 year ago and due to not having the appropriate sized capacitor used two in series to accommodate. One of the two capacitors went bad which made it hard for me to identify and repair the problem and is why I had to call them. The second thing that I was not satisfied with is the fact that they charged me $147 for the capacitor which runs for $25-30 online or at your normal electrical warehouse. Will not make this mistake again.

If I could rate zero I would. Autumn Air replaced our A.C unit and installed a new one. Not very well though. A technician was just here fixing our A.C. for the third or fourth time in less then a year. The technician alerted us that there were wires that were touching and causing the system to short itself out. Like I said they installed the system and are the only ones who have touched it since. Next let's get to the drain clogging issue. This is the second time the drain has clogged. The first time flooded our entire first floor leading us to have to replace a lot of drywall, floor boards and unable to use the floor comfortably. Although due to improper installation (are we starting to see a trend here?) The company claimed they were not responsible for the damages. Fast forward to tonight. Technician comes and tells us it is the drain clogged again and the service was not covered under warranty. If you want to get a whole lot of hot has and bullcrap service then Autumn Air is the A.C. company for you. 10 out of 10 Would not recommend under any circumstances.

I’ve used Autumn Air for many years. The service techs have always been professional and courteous. My A/C unit wasn’t cooling. Joe came out, diagnosed the problem and made the repair. He was on time, very knowledgeable and friendly.

Thanks Autumn Air
Thanks Joe

Had Autumn Air out to service my air conditioning system. First, being abale to get service the same day was amazing. Second, them having the parts on their truck and being able to fix it on the spot was very surprising. Finally, their technician Luis was very knowlegable. I would highly recommend autumn air and their technician Luis.

We have used Autumn Air since February, 2012. They installed our air handler in the attic, and saved us some money from a previous quote. On December 27, 2016, Luis Macias with Autumn Air, came by to look at our air conditioner, which is not working..problem with the coil, which is still under warranty, but the labor is not included. I had requested Luis, as he has been here before, and we were happy with his work. He was prompt and efficient, and scheduled a repair team for the following day, (today), to replace the coil and add more R-22, which had leaked out. We look forward to having a cool house again.

Autumn Air responded within a day to my request for services. The provider was prompt, knowledgeable, and took time to answer all of our questions. I have been a customer for several years and I have been consistently satisfied with their service.

Autumn Mechanical DELIVERED!!! Amazing customer service, from the office staff to the techs who came out to service our AC. Very knowledgeable and professional. Highly recommend this company!!!

Autumn air did the install of our Ac system in our new home .
We are currently under warranty with them and their responsiveness and customer service has been ok .
Jordan was so helpful and patient . He took the time to go over all my thermostats , he showed me how to operate them, made adjustments to the air vents , and made a couple of suggestions that would ease a few concerns I had regarding humidity and cooling .
I haven’t worked with them long but so far My experience has been excellent .
I didn’t offer 5 stars only because we just started working together . However 4 seems too low .. they are really a 4.8 .

My hope is that we will continue with them after our warrrenty period for any service related matters .
Jordan’s customer service and knowledge was excellent . He likes his work and it shows .
Thank you Jordan .

June 21 -well I have to edit my review above .
2 nights after Autumn air came into our house our Ac units went out . I called at 7pm on a Sunday night and they did not come over until 3 pm the following day

.Also , I was told that i would have follow up by Jorden and Bert regarding the humidity in my home and the dampers that keep making noise .
however, I have sent texts and called but have not had a response . The humidity in my home is terrible and no one seems to be able to determine how to fix it or is following up as promised .
I’m sleeping on the lower floor of my house because the humidity is so awful and nothing is getting done about it on their end .. another week has gone by with inadequate Ac .
I was told my humidity should be between 50 and 60 at most mine has been at 74 for 3 weeks now ..
seems odd that a brand new system would need to stay on 70 to bring some level of comfort in to our home ..
It would be nice to have some follow up ..

Great family owned company with very respectful employees and quality of service is perfect. Will always use them and recommend them. "Burt" a special thanks to you...you are amazing person. Autumn Air is lucky to have YOU.