Plumbing reviews in The Woodlands, Texas
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Had a roof replaced in November after experiencing indoor water damage from the failed original roof. I had a lot of difficulty getting the insurance to approve the new roof and damages to the inside, but Roth was very patient and helped me along the way. The staff was very receptive to my calls and questions and working with the owner Jack and my contractor Harold was a great experience. Their office staff, especially Erin was easy to talk to and made sure I was always in the loop.
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I worked with Roth Construction for a roof replacement after another contractor left us high and dry. Roth was attentive to our concerns and the crew was courteous and easy to work with. They did a professional job in a short amount of time and for the agreed upon price. I would definitely use Roth again for any work we need.
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Roth Construction did a great job repairing wind damage to our home. Their team was great to work with, very respectful and considerate during the repair process. Their company handled all of the insurance claims paperwork directly with my insurance company. Their prices were fair and the projects were done professionally and on time. I recommend you talk to this company before you finalize any home repair or construction projects.
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We were referred to Roth by our Insurance company to have our roof inspected and ultimately replaced after noticing damage. Working with Roth and our Insurance company proved to make the entire process seamless. The staff was very responsive to our calls and questions. The owner, Jack Rothacker is accessible and has surrounded himself with great people and sub-contractors. Harold was our primary Roth contact, extremely knowledgeable and provided a great experience. Mel oversaw the team who replaced the roof and provided exceptional customer service. The roof looks great. Thanks to Roth for delivering. Highly recommend!
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Terrible business ethic and even worse customer service. If I could give zero stars I would. They do not communicate and then when there is an issue they take zero responsibility. This company cares nothing for their customers. I do not recommend anyone ever working with them. They don’t stand behind their workmanship. Who the heck builds a fence to a tree and decides to not tell the homeowner there is an issue? Just despicable. Then when you file a complaint against them and the owner screams at you over the phone, and gaslights you, blaming the issue on you. Just terrible customer service. I am truly disappointed in my interactions with this company. I let Jack know I’d never recommend his company to anyone else and he told me “fine, I wouldn’t want to work with any of your friends anyway”. Highly unprofessional and childish. This is the owner screaming at me! I just wanted them to finish my fencing job. They wanted me to pay them even more money. I wouldn’t give them one more penny.
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I absolutely LOVE Roth and ALL their employees!! I have used them several times on gut out projects of single and multiple rooms. Some were water damage and other was other damages. In EVERY case they ALWAYS go above and beyond on the job. Their crews are respectful of persons and property, they clean up at the end of EACH DAY, they are ALWAYS on time or KEEP YOU IN THE LOOP, great communication and their work is incredible! ❤️
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I was extremely impressed with the service I received. The plumber arrived promptly and was courteous and professional throughout the entire service call. He quickly diagnosed and fixed the issue with my plumbing, and the price was very reasonable. I will definitely be using them for all of my plumbing needs in the future. Highly recommend!"
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Angel (Employee ID #9341) is very knowledgeable and resolved our issue quickly. He stayed for a while when he was finished so I could run the washer and fill & drain the sink to be sure that it was all taken care of before leaving. He also explained to me how to maintain the pipes and eased my concerns about what product to use. Highly recommend and am very satisfied with our service! Thank you so much!
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Kevin is absolutely amazing. He is passionate about what he does. We have dealt with previous companies who by far could not compare the the level of customer service that we got today. Thank you for loving what you do and doing what you love. Your customers appreciate you!
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Received service same day. Very knowledgeable and repaired problem in a short period of time.
Very polite and clean.
Great service. -
These guys are super professional and always on time. They also work and dispatch 24 hours a day. My tech, Kevin was super kind and knowledgeable and helped me understand our issue with roots in the line and explained what we needed to do to fix it. Definitely recommend them.
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Felipe is a MAGICIAN. I almost didn’t hire RotoRooters based on the price… but something about Felipe made me feel like he knew what he was doing - he was giving vibes like he was gonna take this seriously, that he would figure out the root issue of our problem. And BOY DID HE!!
We had clogged gutter drain lines, and after a while of no luck finding the source, I started to lose hope, but FELIPE NEVER DID. The man was on an MISSION, checking everywhere. Trying everything. And within minutes WHOOSH out came some water from the clogged subsurface drain!!
I was so happy and relieved to see the problem identified and solved, especially ahead of storm season. THANK YOU FELIPE!
I’m a RotoRooter customer FOR LIFE -
I am very pleased with my service. They came in a very timely manner, and did an amazing job. I give an excellent rating to Christian, Jake, and Mack.
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Felipe took care of the restrooms very quickly, he was honest and walked me through the process and explained the steps that he was doing. He had very good communication and was honest in his work.
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felipe is awesome ,come and take care within 1h , fast service , save us
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Delvin was beyond courteous and did an excellent job. Will definitely call again for any future plumbing needs!
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Philipe was great! Very clear about his work and what he was going to do he gets five stars
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Erik was an amazing help with just being patient and explaining cost and what we would need to do to fix our plumbing issue. Great service.
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Marcus did a great job. showed up on time, troubleshooted the issue, explained it to me and fixed the main line blockage in no time. Excellent service.
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I had the pleasure of working with Angel (Employee ID# 9341) from ROTO-ROOTER, and I couldn't be more impressed with his professionalism and expertise. From the moment he arrived, Angel was courteous and made me feel confident that I was in good hands.
He took the time to thoroughly explain the issue with my blocked sewer drain line, breaking it down in a way that was easy to understand. Angel was completely transparent about what needed to be done and the steps he was going to take to resolve the problem, which I greatly appreciated.
What stood out most was how efficiently and purposefully Angel worked. It was clear he was focused on solving the problem quickly while ensuring it was done right the first time. His attention to detail and dedication to providing top-notch service were truly impressive.
Overall, Angel went above and beyond to make this a positive experience. If you have a plumbing issue, I highly recommend requesting Angel for the job. His professionalism, clear communication, and efficient work make him a standout employee. Thank you, Angel, for a job exceptionally well done!
Thank you!!
CW -
I recently used Roto-Rooter to clear a drain line and highly recommend Felipe. He was prompt, professional, and extremely knowledgeable about the entire process. He took the time to explain everything clearly and answered all my questions with patience. On top of the excellent service, Roto-Rooter's pricing was significantly lower than what I was quoted by Abacus and Jon Moore. Great value and outstanding service!