HVAC reviews in Sandy, Utah

Aire-Flo is marvelous. I'm a DIY guy and most HVAC contractors won't give you the time of day. They've helped me with two mini split installs now and I will continue to use them and recommend them to anyone that needs help. Thanks to the Aire-Flo team for helping me out!

This place went above and beyond to help me find some old parts that I kept hitting dead ends on over and over! They drove from Sandy to Orem to get me these parts and also put it together for me and charged me a fair price for things that are just not found anymore! Their installation guy was very cool and was very informative on things I did not know about my old furnace. He drove in a snow storm and got to my place pretty quickly and was very informative about safety with my old furnace. I love this place and would go back even though I am downtown and they are in Sandy.

If I could give them 10 stars, I would. My ac broke on Friday. I called on Saturday to see if someone could come out and take a look. Bryan came to my condo within 2 hours of the phone call. Unfortunately, he didn't have the parts to fix my ac and wasn't able to get them until Monday or Tuesday. Bryan got the part on Monday evening and came to my place first thing Tuesday and had it up and running.

I love the honesty dealing with this company. Bryan was very upfront with me and actually cared about my situation. Guy was more than fair with pricing and I am a very happy customer.

I have dealt with other companies over the years, and have always had them try to up-sell me to a new unit, with hard-sale tactics. That was not the case here. They came in, fixed my ac and never once mentioned a new unit. I really appreciate everything they did for me. Thank you.

Have a damper issue and they just disappeared and never came back. Asked for a phone call which I never got. And now my system is jury rigged until I can get someone else to look at it.

I had a really great experience with this company. The office staff was friendly and professional, and our tech Brian was great to work with. I was not at home, but he took my call and followed instructions to enter the home and fix the problem. The scheduler under-promised with their schedule, they guaranteed to have a technician to fix my problem the next day, but pleasantly surprised us when they had an opening and a tech came later the same day we called. He did not charge me for any "fluff", and the prices were reasonable and competitive for the services he did perform.

Haven't used these guys for a couple of years, but incomplete the past I used them , and they were very honest, and professional. I recommend them always when people ask me for my opinion.

What a great company!! If I could give them 10 stars I would! Our furnace went out over a week ago and we have been searching high and low for the part..I reached out to these guys and Holly answered the phone, she didn't have the part, but took it upon herself to start searching for it. She said she would call me back if she could find it, sure enough she called back and had found the part in Las Vegas, she shipped it here, and called the day it got in to let me know! Her customer service was excellent, she went above and beyond to help us out! We are so grateful to have heat again!

Dude, awesome owner, good selection, fair prices. As a DIYer he took the time to explain how to accomplish what I wanted to do and was so friendly. I will absolutely use them again

Shout out to Brian for helping me out. I was able to bring in my capacitors, get them tested and a new replacement within 10 mins. He was great and patient with my kids and I was able to fix my own AC unit and saved a bunch of money. Will for sure be coming back here in the future

Brian and the person the lady who answer the phone were so nice and helpful. I felt like they were very honest and straightforward. I would highly recommend.

I called everywhere trying to find a blower for my furnace but no one had it or would sell to me. Then I called Aire-Flo HVAC Parts in Murray and talked to Brian, who was awesome. He spent a ton of time helping me figure out the info on my furnace so he could find the exact part I needed. I had to call back a couple of times and he was patient, professional, and super helpful every time. He explained everything so I actually understood it, and thanks to him my heater is working again. Best customer service I have had in a long time!

Would happily do business with these guys again. They came through with parts for me to fix my inducer fan on my furnace. The part was a bit more than I was expecting to pay but that's the fine price of the service and convience you pay for. The gentleman I spoke with even gave me a few tips that helped me in my journey to completing the job a step up from your average DIY person. I wouldn't have heat in my home without these guys. Outstanding service and support.

They are the best company to work with! So knowledgeable and helpful!

I recently had a sewer issue and from the time I called iRepair until the problem was resolved, they were on it. They were responsive and professional.

I called them to fix a dirty igniter and they said that it was fine. They were also supposed to drain my water heater and they said that they couldn't. Still paid for both services. Now Black Diamond is here fixing my heater and they told me that now my water heater is leaking alot and I never had any problems with it before.

This company was so unprofessional. I scheduled an appointment for July 3, 2019 and they provided a window of time they would be there. It was for a clogged drain in a rental unit I have and the tenant took the day off so she could be there to let the plumber in to do the work. On the morning of the appointment I did not hear from them so I called about 11:30 am to verify they were still going to show up. The Irepair representative apologized and said they were running a few hours late but said they would still be there to complete the service. I contacted my tenant and told them they were still coming and to wait. About an hour later , a guy called from Irepair called and said they ran into a problem and could not honor their commitment and then asked if I would like to reschedule. ARE YOU KIDDING ME!! I would never trust them to honor any appointment and will never give them another chance. I would never recommend them to anyone. I am sure there are plenty of professional plumbers that wold not act in this unprofessional manner.

Irepair was very good and clean and fast and curtyuse.

Fantastic service! Easy to schedule and have someone come out. Clint was friendly, experienced and professional. I would recommend this company to anyone.

This HVAC company feels slimey and dishonest when they tack on "service fees" when they are at the home, but on the phone, I was told there would be no extra fees. That my quote would be the total. It's happened so many (dare I say every?) time with this company. So I say, "No, check with the office. I was quoted $100." And sure enough, they take off the service fee. How many elderly are being taken advantage of or other people scared to speak up?

And $800 to take off my toilet and clear the main line through the toilet? Taking off a toilet is a 2 MINUTE job. And it doesn't take long to put it back. Robbery. I was quoted $100, not $800.

So unprepared, I took off the toilet. I've never done this before, but it was easy. My basement toilet was stripped on one side, so I had to run upstairs to pull off one of the upstairs ones. The technician said he would have to charge A WAITING FEE!! REALLY?! I had the upstairs toilet off in 2 minutes. Ridiculous. I was even flexible enough to let him come 30 minutes to an hour early to the appointment window.

Is it because I'm a single woman? This happens OFTEN!

As a business owner, wouldn't you want to give as much value as you can to your customers, to keep them coming back for more? I'm disgusted by what happened at my home on Saturday. Sleezy.

Only God gets 5 stars ⭐️. However Noah is close! In the future I would want Noah to work for me. He’s knowledgeable, courteous and explained his diagnosis of our hot water system thoroughly.

First time using YES!, and Kaiyou came out to do an inspection/tune-up of my furnace and AC. He went over the findings in detail with me and was able to replace some old/gunky components at the same visit to help extend the life of my older units. Overall Kaiyou did a nice job, and will be reaching out to YES! next time I need service!