HVAC reviews in Sandy, Utah

I didn't want to write this, but they have left me no option. I called Yes! for a leak in my kitchen, their plumber "fixed" my problem by replacing things that weren't an issue. Charging me 4 thousand dollars. However, when it leaked again, I called another plumber and the issues WAS NOT EVEN related to what they "fixed" and charged me for. I have called them multiple times a week for 6 weeks and HAVE NOT EVEN GOTTEN A CALL BACK! What kind of service guarantee is that? Literally all I asked was to talk to the plumbing manager, and every time I am told how sorry they are and that their manager will call me back. Not one single time, what a scam. Please call another company for fixing your needs. These guys don't care about their customers or the quality of work that they receive.

I got in touch with Nick the manager of the plumbing side, he did to everything he could to make this issues right for me. Much appreciated.

Sterling was kind and professional. He explained all that he was doing throughout the time he was in my home. He asked questions, listened to me, and corrected an issue that I mentioned without me expecting an adjustment to be made. I have been impressed with this company.

Tony Valdez explained to me everything he was doing with my Generator and told me the options I had, so I could make an informed decision Service regarding His services.

The technicians were very thorough and kept us informed of the issue step-by-step. They had a warm friendly approach and make sure we understood. Since we were new there was no charge

Kaiyou did a great job. He answered all my questions and seemed very knowledgeable. I’d be happy to use him again.

The service was 5 stars! Kaiyou explained everything thoroughly, helped me understand how my furnace works, and provided ideas for helping increase efficiency. The four stars is for the amount of paperwork and upselling which I imagine they are required to do for the company.

Kaiyou was amazing! Very respectful, explained everything in detail, was patient and offered addition resources for our asthmatic family. No pressure at all. Great service from the company as well.

Jake Granberry came out same-day to inspect our AC that wasn't cooling properly. He was great to work with: friendly, informative, and thorough. He quickly diagnosed the problem, and then followed up with an inspection of the rest of the system. He pointed out a few possible areas for improvement, but was not pushy about trying to upsell services we didn't need at the moment. I highly recommend Jake, and hope to work with him again for future HVAC needs.

Kaiyou did a thorough job explaining the tune up procedures and pointing out aging issues with the unit. He was very personable and positional in his work.

Kaiyou Turner was very pleasant, and did an excellent review of the condition of our equipment. He explained how helpful the duck cleaning service would be, and we were glad to sign up for that service. We also signed up for a membership, which includes an annual service.

George and Joe did a great job cleaning my HVAC ductwork and dryer vent. They were very careful to work around furnishings, put back everything as they found it and finished the job in good time. I'm very pleased with their work.

Kaiypu was awesome! We had some complicated issues with a previous owner not doing things to code. They spent a lot of uncharged time diagnosing the issues and helping us with options. Highly recommend.

Kaiyou, Did us a solid. Really appreciate him realizing our need and helping with a solution we could live with. He is a very hard worker and we appreciate the quality of his work and making sure we understood everything. We would certainly use him again.

Nick was very knowledgeable and friendly. He was quick and efficient at completing the work that needed to be done. He listened to our concerns and helped us to get the right services we needed to prolong the life of our system. Very happy with the services provided!

Kaiyou made it so simple to get through the mechanics of my HVAC. So moving forward into the rest of the life that my system may have, I can be informed on how to negotiate repairs or full on have to replace it. Thank you so much Kaiyou. I hope that your Christmas has some very memorable moments for you that stick forever.

The technician arrived on time for the AC tune-up and carried out a detailed inspection. He explained all the system settings clearly, cleaned the unit thoroughly, and took his time to ensure everything was working properly. He wasn’t in a rush, and I really appreciated the care he put into the service. Overall, very happy with the experience.

Kayden showed up on time and even brought in my trash cans before knocking on the door! Did a quick assessment, replace the light fixture for a fair price, cleaned up after himself and left with a smile. Very nice overall experience. Randall Cooper

Very professional. Took the time to go over everything we wanted done. Gave us two options and helped us choose the one best for us. Jonny Houtz was awesome!

Kaiyou was very nice to work with. He was very professional, explained everything he was going to do and what he had done afterwards. He was easy to talk to and told me some great deals his company had going that would really benefit me. I was very impressed with him and the things he said about his company.

Zach Brown arrived within an hour of calling. He worked quickly, communicated effectively, and cleaned up after himself. He answered all of my questions and charged me a fair price. I am very satisfied with his service.

I was just buying a door knob at Home Depot. Some older gentleman approaches, didn't notice an orange apron but the vibe was he was an employee. Next thing I know, I'm agreeing to a $30 furnace inspection.

The inspection was very thorough. Their job is to dig as deep as possible to find every reason why you need to replace. They succeeded.

My furnace was 29 years old. I wanted a new furnace for some time. In retrospect, I likely had another decade or more left. When that motor capacitor eventually quit, I would have had a cold night an an expensive repair. Knowing what I learned, I could have DIY'd and bought a replacement on Amazon with next-day delivery for <$20. The heat exchangers look far less singed in the sun than they do on the inspector's phone. My CO detectors (3) are more than adequate should they have eventually developed a crack.

Everybody was incredibly nice, super professional, really nice vehicles, branded clothing/uniforms, etc. Everybody really seemed to like who they work for.

I got a deal because I have a buddy in the business. He would have installed a comparable unit and saved me $200 but he couldn't do 2 years interest-free. You'll likely pay more for a furnace from them than I did. My unit's cost was probably well under $2k but the bill came to $5400-ish for an 80% efficiency.

They didn't know how to set up my Honeywell T10 thermostat so the install manager came out. He couldn't figure it out, either so I read the owners manual and flipped a tiny switch that bridges two connections.

The salesman promised me a vent in the garage. It would have been super easy but it wasn't in any contract so it didn't happen.

I referred and was compensated but had to be a squeaky wheel for it. Two friends bought high efficiency systems. They're both happy but it wasn't without a hiccup or two. It's been almost two months for all of us.

Big margins in HVAC. Private Equity is what it is. I don't begrudge a living wage but I do begrudge obscene profits. I can't help but feel like my $5400 furnace should have been $1000+ less. For what it's worth, I don't know what I don't know and even going with my buddy was only going to save me $200.