Plumbing reviews in West Jordan, Utah

John and his team were awesome! We have a somewhat complicated boiler system and he was able to service and make the necessary repairs quickly. Highly recommend!!

I called Utah Plumbing Heating and Air to make repairs to my home sprinkler system. They were referred to me by a friend that was very happy with their work. They were able to come out that very day and take care of the break in my main line. I had another issue with a zone that wouldn’t come on, and after evaluating the issue they explained how to fix it, offered to fix it themselves, but also offered to let me fix it myself to save money, since it turned out to be a fairly simple fix. They showed me the part I needed and where I could get it for only $10. I bought the part and in 5 minutes I had the system working perfectly. They didn’t even charge me for their evaluation work. They only charged for fixing the break in the main line.

I have called 6 sprinkler repair companies in the last 10 years and this is the first one I will call back. They are good workers, professional, honest and did a great job. Best service I have ever had.

Very disappointed. Only gave 2 stars because of they're fast response. I called them out to fix a water pressure issue in my sprinkler line (a broken pipe) I was told that it wasn't a broken pipe and that it was just a faulty sprinkler head. They replaced the head and said it was fixed when all they did was put a tighter nozzle sprinkler head on so that the low water pressure would spray farther. I still had to find the broken line myself after paying them over $400 for less than an hour of their time. Maybe they are good at plumbing and heating, but not sprinklers.

I’ve worked with All Utah Plumbing, Heating, and Air the last two years after having my sprinklers poorly installed. Not only do they have competitive rates, they are also quick to respond.

The main tech. I’ve worked with, Walter, has done an amazing job fixing the issues and teaching me how to maintain my sprinklers to avoid further repairs. If I could give Walter himself more stars I would because he’s just that awesome!!

Thanks Walter, CJ, and AUPHA!

I was very disappointed with the service that was provided. We were in a pinch and were leaving my in-laws with kids for a couple weeks for a trip and wanted things to be fixed before we left. Both the furnace which was blowing cold air and the water heater pilot light wasn't staying lit and I didn't have time to mess with it. These guys had good reviews and could come out that same day so I thought this was perfect.

I wasn't there when they arrived but my wife showed them the problems. She called me shortly after and said, that Coy told her that the water heater was 10 years old and it might be time to replace it or he could try and clean it out to see if that resolves the issue, but there are no guarantees. I talked to him myself to question him and he basically defended himself saying I'm the plumber and your not. My thought was he is taking advantage of the situation with my wife. He did not offer to replace any parts or anything else to try and resolve the issue. I should have stopped him there and paid the service fee and leave to get someone else to look at it. But I was running out of time. We had him clean the water heater which was over $200... And at the same time I was going to have him service the furnace and clean it out. Total costing over $400. From the time I talked to him to when he was done collecting payment was a total of 45 mins.

At this point I understood that the water heater was a gamble but the furnace would have worked just fine. By the end of the day it was blowing cold air again and the water heater pilot light was still not staying on. I didn't want to pay for someone to come out and charge me extra fees because now it's the weekend. So I started looking on you tube. Sure enough I was able to temporarily by pass a sensor on the thermocouple and the pilot light hasn't gone out since. As far as the furnace goes, my father in-law had to take care of it because we left on our trip. The HVAC guy came and said the temperature sensor was being blocked and the flame wasn't hitting it.(so much for the cleaning Coy did) He cleaned the tube and now it works great.

I felt like after all this he didn't take the time to figure out the actual problems. And because they "know what they are doing" I should trust him and pay him for his service. I won't be using these guys again.

6/26/2024
They replaced our furnace, AC unit and hot water heater all in one day. 9am to about 2pm. Excellent job.

update: 1/2/2024 just called them this morning when our furnace wasnt working and they came out within two hours and had us up and running within an hour. We will recommend this business to anyone,

Came out 4 hours after I called and replaced the PR valve on our home. Great responsiveness and awesome job. Cleaned up after themselves too.

Really respectful to property, they explain led each step while removing old furnace and replacing it with a new one. Very pleasant to have in home, cheerful and helpful. I highly recommend them if looking for replacement and/or a fix. Gave us the good suggestions and priced job really well.

Very professional service. I needed information on why we were having a backup problem in one of our bathrooms downstairs and I really wanted all the pipes to be looked at as well. We got it scheduled and they were on time. I appreciated the value in them taking me personally through the process of what they do and showing me first hand with a camera where my challenge was and ensuring I knew what had to be done to correct it. It was nothing short of professional and they certainly showed that. I also appreciated the honesty. I would totally recommend this company. It does not get more professional than what they offer.

Some of my neighbors have a favorite plumber or HVAC contractor, so I explored online reviews of several different companies, and decided to give All Utah Plumbing a chance. I was very pleased with the outcome, as the service was both friendly and professional, and at a competitive price.

Walter and CJ did a Fantastic job installing our new water heater. They were prompt, personable and professional. Walter reviewed the work that was completed and touched on the warranties in place.

Had loud noises coming from my water heater after running a hot water cycle on my washer.
Did some online research and found out it was sentiment buildup in the tank.
Read it was an easy fix, but for someone as clueless as me about plumbing, figured I'd call a professional to see what it would cost.
All Utah Plumbing to the rescue! Scheduled service and got a call before arriving.
Perez did a fantastic job...kept everything clean, was very knowledgeable about what happened and how to maintain the tank.
The $49 fee was affordable for me and worth the piece of mind that I feel now.

Thank you :D

I have had multiple repairs in my home done by the team at All Utah Plumbing. They are knowledgeable, efficient, friendly, affordable, and fast. And perfectionists in all they do.
I’m glad I’ve found a team I can trust !
Thank you to each and every one of you that have help repair my home.

Terribly overpriced, charged for 2 journeymen and 1 apprentice for probably a
1 person maybe a journeyman and apprentice max. One of the journeymen left for over 2 hours but I was charged for him being there. Also, installed wrong unit and it’s been over a month trying to resolve the issue and get the cost difference refunded. They try to upsell every chance they have, $4,500 for a water heater! Shop small business for better service and better prices. I would never use “Action” again.

John provided excellent service to clean an exhaust fan and get it in working order again. He also tuned up my furnace for a reasonable cost. He did quick and thorough work and was very personable. Highly recommend.

I am extremely please with All Utah Plumbing Heating, especially their worker Walter. Yesterday we had a water heater emergency. We found water all over the floor and thought our water heater broke again. We were upset! We thought, “How could this happen? We just got a new one 3 and 1/2 years ago.” I called the number (conveniently left on the water heater) and got a hold of someone 20 minutes before the work day was done. They took my info, including the serial number of the water heater. The representative was quite useful and said they’d do research and contact the water heater company who made the product (AO Smith proline). I certainly felt supported.

The next day at 8:49 am I received a call, saying an agent was coming out to the house. Walter came. He was friendly and courteous. He inspected the product and gave us his professional opinion and awareness. The problem was fixed immediately (a release valve had been triggered, nothing more). He pointed out all the factors of our water hearing and soft water system and suggested we always use salt pellets as they supported all of the water systems of the entire house. Needless to say, by the time he was done we felt greatly released, supported, and felt like a life long professional friend had been made.

Side note: I was also impressed that it was an Utah company and not some national Walmart corporation that was seeking to take over the world. I also asked if I could leave a review for Walter and the company. He didn’t ask me! I wanted to do something to show my gratitude for the fine service I received. Thanks all of your from All Utah Pumbing, Heating, etc. you made our day!!

This company is amazing! Perez was incredible and fixed our leaking main water line. He worked hard and educated as he went. We are grateful for their quick response as we were losing a great deal of water. I would definitely recommend this company to anyone and will be using them in the future, if needs be!

I’m really happy with All Utah Plumbing, Heating & Air. The technician came to my house so quickly, right after I called the company. They were knowledgeable and ready to help right away. It’s the best customer service I have ever experienced. I highly recommend them to anyone looking for quick and efficient problem-solving. There were no extra fees, just fast and professional service, and everything they fixed works perfectly. I’m so grateful for my two technicians, Coy and Walt. They did the best job. Thank you. I will use them again!

The pilot on my water heater went out. I tried troubleshooting myself to no avail until I decided to call someone. I called another company first and they told me the first available appointment was next day. Called All Utah Plumbing, Heating & Air and they told me they would come to my house shortly after finishing another work they were doing.

They came to my house within an hour and got my water heater working almost instantly. Turns out it was an easy fix, but they explained the possible cause and gave me recommendations on what to do if it happens again. They also inspected my water softener and gave me tips to keep it working properly and prevent doing damage to my water heater and pipelines down the road. They were very knowledgeable, courteous, and I would definitely recommend them!

I had a great experience with this company, specifically John. They were fast to arrive and provided me with great service. What I really appreciated is that John took the time to educate me about what was going on with my A/C system. Then he proceeded to give me the options of what he could do and gave me a pro/cons for all. I also appreciated that when I explained our specific housing situation he was able to tailor his recommendations. This company gave quality and costumer-specific service. Much appreciated and plan to use them for any similar needs in the future.

Perez and Walter were amazing! They came same day to fix a broken sprinkler valve and made sure to educate on proper care and maintenance. Will definitely use them for future needs!

BLUF: Don’t hire these people—they’re the most incompetent, thieving "HVAC company" I've ever dealt with.

Full Story: Our fairly new furnace kept shutting off overnight, leaving us freezing. Before heading out of town, I called the first company I found on Google—THESE GUYS—since I couldn't remember our original installer.

They arrived promptly and seemed nice. They "claimed" to have cleaned the sensor but didn’t. How do I know? The problem wasn’t fixed. When I finally found my original HVAC guy, he checked the sensor and said if they cleaned it at all, they did a lousy job. Worse, they didn’t even check the FURNACE FILTER which was filthy and the likely culprit—all while charging me over $100.

While they were here, they quoted $1,200 for unnecessary work on my water heater, including cycling it (not needed), adding valves (also not needed), and cleaning sensors. They also wanted $50 PER BOLT to trim toilet bolts so the caps would stay on.

In the end, I only had them "clean" the furnace sensor—poorly—and they still charged me over $100. Then they slapped their stickers all over my furnace and water heater. They also left behind a broken screwdriver attachment and a pair of needle-nose pliers.

You know how you usually ignore those stickers? Not this time. I took the time to remove them—because that pile of trash is exactly what their work is worth.