HVAC reviews in West Valley City, Utah

Super easy experience. My water heater was leaking from one of the pipes. I called in and they were able to get a tech out the next day. No big deal as this was just a dripping and not an emergency. They called me and asked if they could come earlier than expected, of course! The tech, Jonny, was very polite and quickly diagnosed the problem and proposed a fix. The pricing was very fair and he completed the repair quickly. I would definitely call them again if I needed any other repairs (hopefully nothing else breaks!).

Jordon came to service one of our units and did an AMAZING job. Was clean, and professional and me as the Property Manager as well as our tenant greatly appreciated it. Job was done quick, and cleaned up. Great communication, great service, overall 5+ stars for him! I highly recommend Jordon.

Steve was so helpful and friendly. He was patient and explained what he was doing and what the problem was. Talked me through what I needed to do to maintain my drains and explained why what I was using to unblock my pipes was actually causing more problems than fixing them. Truly can’t say enough good things about Steve and the work he did for us.

Jonny was extremely helpful with the issues we had with our water heater. He was friendly, professional & did a fantastic job installing our new water heater. We are so thankful for his great attitude & skill!

We had Kayden come and do some electrical work on our house and the service was amazing. He installed a new light fixture in a closet and moved another light fixture so it was centered over the dining table. He is great at communicating the various options and the price points. He definitely didn’t push one option over another—he just wanted to make sure he had satisfied customers. He is very experienced and did a fantastic job. We will definitely have him come back for other electrical projects.

So I had issues with my 11 year old water heater. I called Lowe’s and Lowe’s sent out yes plumbing. These guys were great Mike and Tex were professional and courteous and dedicated to the task absolutely knew what they were doing. I wound up getting a water heater, descaler , and water purifier which was absolutely kneaded.the price was perfect and the job looks great ,I can’t thank them enough. Great job guys

Furnace debacle. Late report.. went to SLC home show. Talked into tuneup. Ty, young good kid without supervision showed up in March. House 7 yrs old - great shape. Ty inspects Furnace and gives report. Sells me on cleaning the fan since construction dust caked on it. Removed fan, goes to garage, washed with hose while electric motor still in it. I see this and question. Ty says that's how he saw another guy wash a fan and motor won't be affected. Reinstalls in Furnace and sure enough motor won't kick on. He's running the burners so hot hoping motor will kick in but nope. I can smell the hot metal of the exchangers throughout the house. No heat that march night. Returns next day and replaced motor. I'm left wondering if I have heat damage and cracks in a 7 yr Furnace. He's on phone with boss. No charge in the end but I'm left with little peace of mind, which is opposite of what I thought I was getting with the checkup. Not Tys fault. They pay little and don't properly train or supervise. Buyer beware. Big company with big company draw backs.

My daughter called on Monday to make and made an appointment for this company to come out and give her an estimate for an a/c system installation in her place. The appointment was set for today at 5 pm. She made an extra effort to leave work early to be home for the appointment but they never showed up. When she called, they never gave her a reason why they didn’t show or contact her to let her know they weren’t coming or to reschedule. Now, it will be another week before she will be available for another appointment- right as the busy time and higher temperatures will be starting. This is very frustrating in the least and VERY unprofessional. It leads us to believe this company cannot be trusted. We’ll be looking for another company to do the job.

I had a very disappointing experience with this plumbing company. When the plumber arrived, he immediately recommended extensive and expensive repairs, like pulling up floors for a ‘wet floor’ issue that didn’t exist. Our floor was completely dry, but he insisted otherwise and tried to push us into a huge project through our homeowner’s insurance. He never bothered to properly assess the actual plumbing issue. Instead, he tried to charge us a $750 base fee just to snake the main line, which we declined. It felt like he was trying to take advantage of us as young homeowners. I cannot recommend their services and caution others to be wary.

Johnny from YES! was very professional and thorough with his work replacing our water heater. He made sure to follow protocols set by the company and was very courteous and knowledgable. He made sure I was satisfied with the work and answered all of my questions. He made us at ease with our water heater woes we were experiencing. As a company, they we very responsive in getting us scheduled quickly as we were headed out of town. Definitely would recommend them for their detailed, customer oriented service!

AC motor froze on compressor. Gage diagnosed the issue as well as leaking furnace blower motor. System was 15 years old. James was scheduled to discuss whole system options and best prices. Dolton and Tyler installed a couple of days later after a hot weekend. Kregg was on a recall due to noisy ducting and fixed the issue.
Every team member was terrific. Price was great and we are cool again.

Kayden and Thomas did an awesome job installing a EV charger for my wife and I. They came on time and finished the job quicker than we expected. I would highly recommend reaching out to them in the future.

I just had a great experience with YES! with John and Ken providing excellent customer service. They came to the house and did an assessment, finished the design of my replacement heat pump system, sized the system and provided a very reasonable and competitive estimate. Furthermore they worked with this engineer to discuss the alternatives and educate me about some of the more technical details of their approach and equipment. Highly recommended.

Asked for a full diagnostic, and to check to see what was wrong with the heater. Said they would then just before hanging up the phone, said there would be a $69 fee. Agreed to it. But the guy called ahead of time because it was catagorized as a "commercial" which has a different price point for charges. So something was trying to be up charged. Then came and did the first step of the diagnostic and said they can't do the rest until the flame area was cleaned which was an additional $189. And then said he might not be able to finish the diagnostic and gives us a full estimate charge if something else is wrong after that and would need to charge me for that. I agreed. And then also I asked and pointed out why can't you just do the full diagnostic and give me an estimate for what you said at the begining? long story short, they got flustered started name calling me and said we are refusing service and left with still a broken furnace without the diagnostic report estimate. All this with the agreement to do the work but the guy had to stop and call the office because I was asking questions which made the office think I was contending the work or the price. This was all done after I signed for the agreement to do the work. Appears to be a very skilled company that is good at what they do but very prideful, rude and will do whatever they can to push for top dollar, or then stuff the customer just bail out. And if someone points out their tactics they pack up and move on. If you have tons of money this is a good company to go with but if you are price conscious, you won't know the total until after they have done the work and even only part of it at a time so they can always raise the price on you for the next step. Just don't point out their service mistakes and pay top dollar and you will have a working furnace.

They have been out twice on my 6 months old unit and tell me nothing is wrong but it keep stop working. Calling them again today to come back out

One of your cars this morning heading south on I15 needs to learn how to drive. Was in the carpool lane with a fluctuation of speeds between 50mph and 60mph with no one in front. Also had troubles staying in the lane.

Hayden in electrical was AWESOME! Can't recommend him enough. The job was confusing to all. But he came and crushed it!

We had a new main power line, outside disconnect and 200 Amp breaker box put in. Kaden, Adam and Peter did great work!

Couldn't have asked for a better experience. I want to give a shout out to Dave Marsh. He went above and beyond to make sure I was taken care of when I bought my new A/C. He went out of his way.. past work hours to assess my situation and made sure I recieved the best pricing and made the right choice for my needs. Everything went so smooth and I felt like a VIP when the istallation was expedited thanks to Dave. On top of all that, he is THE best neighbor and of course checked in after the fact to make sure everthing was running smooth or if I had any questions. Super grateful for this experience.

Kayden & Adam were very professional and helpful and expertly took care of all of our electrical questions and needed repairs. They even provided a quote for a lighting project we’ve been meaning to do for years now. We plan to use them now for the project!

These folks are great. My home AC died after a valiant run of 21 years. Problem was that it died just before a temperature high was expected in the area. They were here the same day I requested help, and the AC was installed the next morning. No pressure to upsell. No hassle with the install. Everything worked just as it should and all done literally in less than 24 hours. On top of this, I’ve had them back for some weird outlet issue I couldn’t resolve. They had it resolved in a matter of minutes, again in less than 24 hours. Prices are competitive with everyone else- what set them apart for me was how quickly they got in and got it all done. Technicians were all very helpful and respectful.