Electrical reviews in Alexandria, Virginia

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I worked with Nick and Lauren Kolb at Kolb Electric for a property I was listing for sale in DC.

My partner and I brought two projects forward to Kolb. We did our due diligence and quoted some other companies to understand what our cost for the projects would be.

Be AWare!! Do not go with the hourly model! Nick from Kolb heard our quoted prices out and informed us the hourly rate would be better. He said they would come
In under that price. I should have known better to negotiate a fixed rate, but Nick was very convincing.

Nonetheless, we are currently in a legal back and forward. Left with a fat bill and the project wasn’t completed. I ended up paying someone else to actually perform the work and get us passed inspection.

We had an electrical issue that I could not fix. Kolb Electric responded promptly to us on a Sunday morning, assigned us a technician, and that technician resolved the issue within two hours.
The technician, Sean, was very thorough, polite, and knowledgeable.
All in all, it was a very pleasant experience, and I would recommend Kolb Electric, and Sean for any emergency electrical issues.

The electrician was great- but their billing office is horrible. I’ve been waiting for an invoice for over two weeks. Frequent calls and emails to customer service always get the “I’m sorry I’ll contact our billing office and they’ll send it right away”. But nothing ever is sent. I don’t recommend any company who can not give you an invoice immediately - much less two weeks later- do not use these guys.

Brandon from Kolb just finished a panel replacement and installation of an EV charging station. We were super pleased with the work Brandon did. He was personable, considerate, and above all does excellent work. The panel looked great, and I am amazed at the very minimal amount of dry wall damage for such a significant project.

I’ve had Kolb electric do work for me several times. The latest a very, very small project I didn’t feel comfortable attempting myself.

Kolb does outstanding work. Their prices are fair and transparent (unlike a lot of other electricians). Easy to communicate with. Moe, who did the latest project, a very nice guy, helpful, professional.

A simple heavy up of my panel has dragged on for nearly a year. They tired to bury a 50 amp cable 6 inches deep in my yard and tried to tell me it was up to code. Permits are not closed out and the company does not return my calls. I picked them because I thought they were reputable but have had nothing but bad experiences with them.

We just used Kolb Electric for the third time and I was reminded of how fabulous their service is, from our initial call, to an estimate and then the excellent completed work. In our previous home, they upgraded an electric panel, put in a surge protector, and saved our house from disaster just in time. They were efficient, kind, and solved the problem with one visit. Three summers ago, they put in an extra circuit in our current home to run for a hot tub/swim spa. They came back once the spa was installed to connect it. They were again helpful, accommodating, and very patient when the spa arrived late. Flash forward to this week- we just had two whole house surge protectors put in. Another company installed a brand-new AC system a few weeks ago, and then a bad storm fried the control panel. The AC company fixed it and suggested we get whole house surge protector. Yet again, Kolb Electric to the rescue. They arrived right on time, completed the work, and cleaned up after themselves. My husband was here with them, when I arrived home, they even offered to help me carry my groceries! Every experience we’ve had with them has been lovely and we will continue to use them for all our electrical needs. Kolb Electric has consistently done amazing work for us and they are our go to electric company!

I don’t like leaving negative reviews, but I do have a few notes for this business:
1) genuinely awful customer service over the phone. I got hung up on multiple times just trying to make an appointment.
2) they will tell you a time range (e.g 8am to Noon) where the technician will arrive and they will try to show up at 4pm, making scheduling completely unpredictable, which is problematic when you also have a day job you’re trying to work around.
3) I got so frustrated with their lack of care and service that I just went another route and unless they start respecting customers more I would recommend you do the same.

I wanted a exterior outlet installed so I could "plug in" my motor home (RV) at home. I made a appointment with Kolb Electric, a technician (assessor) came out, and I provided a quote a couple days afterwards. The quote was for $950 which was fair. However, the quote was incorrect. The RV outlet requires a 30amp 120 volts not 240 volts that was referenced in my quote. I asked for the quote to be amended. That when Kolb Electric went dark. I never received a reply or amended quote. I followed up with a few emails and still no reply. When did this become a regular business practice? I used Kolb before and found their technicians to be professional and their prices reasonable.
Just a FYI that another electrician & rv dealer confirmed that the 30amp 120 volts is correct. RV are very different.
Just thought I would share this.

Plenty parking

Fast friendly

Very helpful

Great employees

Exelent customer service

Great service & fast

Excellent service

Very good service.

They light up my life

Very bad customer service from front desk attendance

This place has everything and great staff

Great service. They make my job easier. As an electrician , I need a good electrical supply that has what I need and knows what I need when I need it to get the job done. Who do I call? Dominion