Home Services reviews in Alexandria, Virginia

What had been a dusty, shadowy-looking white carpet - was left looking practically brand new. After he finished the cleaning, he moved around our freestanding fans to help quicken the drying process.

Great job, good price, and very easy/convenient. Highly recommend Tom for the job!

Great Service! Tom was very professional and timely. Our rugs have never looked better, and horrible pet odor is completely gone!

Efficient, high powered machine. Wish he would have worn bootie on his shoes- stood on the carpet he just cleaned with his shoes on.

We had a great experience with Alexandria Green Carpet. We needed to schedule quickly and wanted to be sure the carpet dried quickly. They did a great job and we’re very responsive and professional.

After baking so many of our custom cakes, I guess we shared some of the ingredients with the carpet. The traffic area coming in and out of the kitchen was horrible. I thought we were going to have to buy a new carpet. A neighbor recommended Alexandria Green Carpet & Rug after using them twice before. I was skeptical, but I was proven wrong. The spots are 100% gone and the carpet looks like new. Now, back to baking my custom cakes!

Tom responded quickly and completed the services as agreed!

Area rug smelled of smoke from our fireplace. Owner Tom gave it a proper clean at his facility and there is now no smoke odor. He was timely and also accommodated a change in scheduled drop-off. He also cleaned our carpets and sofa, both of which turned out great. Prices were reasonable for the work done.

Alexandria Green Carpet and Rug Cleaning did a fantastic job on cleaning my mother's Moroccan large carpet! It had never been cleaned professionally since it was brought back from Morocco in 1977. If this company can do this, they are 5 Stars plus in my book!!!

Picked up our rug when promised and returned it faster than promised. They do a great job.

Great service. Tom is very knowledgeable about rugs, professional, and easy to communicate with throughout the whole process of scheduling, pick up and delivery of the rug. I highly recommend their service.

Did an awesome job! Had a bunch of pet stains on the carpet from our dogs and those got pulled up very well. Gave me some awesome tips for keeping the carpets cleaner and left me with some gift certificates and carpet spot remover. Would use again!

Great experience with Tom. He cleaned my carpets in Alexandria and they look almost new.

Tom completely saved me and my rug! I had a messy dog accident while dog sitting and had to leave for a family vacation the following morning, leaving the stain to sit for 3 days. Tom arrived the day after I called to pick up and clean the rug. I had my rug back a week later and not a trace of the stains. Highly recommend!
Also of note- I called a few other companies and Tom’s pricing was very reasonable. Five star review all around!

Tom is kind, professional, and did a phenomenal job cleaning my rugs. As a pet owner, it feels so good to have the rugs deep cleaned. I highly recommend Alexandria Green Carpet & Rug Cleaning.

A great service located in Alexandria, VA. Tom was very nice, affordable, and professional. He was able to clear up plenty of spots on the carpet, including vomit from the dog. At the end of service he gave out gift certificates for any referrals. He's truly amazing.

I would not recommend this company at all. My experience was extremely disappointing from start to finish. The first time he came to “clean” my carpet, he used an old, rusted rotary machine that only scrubbed the surface and didn’t actually extract anything. My carpets still looked dirty immediately after, and when I vacuumed, I pulled up huge clumps of gray gunk that showed nothing was actually cleaned.

After I complained, he came back out to re-clean, but this time he used an old shampoo machine — the exact kind I could have rented myself at Home Depot. Again, no real extraction, just more soap. Now my carpet has a sticky residue that you can literally feel when you walk on it, and I’ll have to pay someone else to fix it and remove the buildup.

He also took my 8x10 rug “to clean” and brought it back a week later looking no better at all. No improvement, no deep clean — nothing.

What’s even more concerning is that it seems like any negative reviews get removed, which is very misleading for customers trying to choose a service. Based on what I experienced, I definitely should have been refunded at least half my money, if not all of it.

Now I’m stuck needing to hire a real professional to re-clean my carpets properly. Completely disappointed and would not recommend.

We just moved to the Alexandria area and I did a lot of shopping around for someone to clean our rugs for a reasonable price. I originally went with a cheaper company, which was a big mistake. (They cancelled on me 5 minutes after my service window ended even though I called multiple days that day to confirm someone was coming). I called Tom the same day to get something set up. He was responsive and dependable. My rugs look and smell great, we had a senior dog, so there was definitely some pet odors that are thankfully gone now.

Luca was easy to coordinate an appointment with and did an amazing task bringing our couches back to life. recommend.

My husband and I were thrilled with Alexander. He took the time to explain question we requested and was very knowledgeable. Very professional and polite. You are lucky to have him as an employee. He is a fantastic asset to your company. Will be delighted to have him return for another visit. The Buchers!

5 stars and then some. Not only did Jaime do an amazing task steam cleaning the carpets, he was punctual, and answered text messages. He moved some things around on his personal schedule to accommodate a last minute cleaning. endorse