Appliance Repair reviews in Arlington, Virginia
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Excellent service! Great communication, very responsive, fast turnaround, and even extra coaching on how to best use the machine. We are VERY happy with District Appliance and will use them again!
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Outstanding job! There are not enough words to describe Aziz. He was professional, very courteous, well-prepared to assess the problem correctly, and fix it the same day! He worked until the appliance was returned to perfect working order. I am so pleased that I selected your company to help me. I am truly a very satisfied customer.
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Our refrigerator's drain line got clogged and froze which led to a fan seizing up. The team was able to come that afternoon to look identify and partially fix the problem. Then they returned the next day with special equipment to fix the drain line. Two visits of about 30 minutes. Would recommend.
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The technicians were very professional and knowledgeable. I had an issue with a stack washer, that was in a tight space. Another company came out first but couldn't handle it. However, District Appliance Services handled the job without an issue for a good price. I highly recommend them!
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Adam was very fast, very knowledgeable and very sweet. 100% would call district appliance again if My appliances go on the Fritz.
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Aziz was extremely professional and friendly! Very appreciative of his skills!
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Please add me to those who recommend District Appliance Services. Professional at every step from coordinating the appointment and on time arrival through the service performed and invoicing. A job well done.
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Excellent customer service. Went above and beyond the call of duty! Very professional, efficient and fast! Highly recommended service!
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This was through our home buyers warranty. Put in a claim because our dryer was throwing the code HC. Technician was scheduled to come between 3-6. He didn't show up until after 7. We were not notified he would be late until we called dispatch ourselves. Technician then proceeded to make a mess in our laundry room taking lint out of the back of our dryer and leaving it all over the floor, there was a trash can 2ft away from him. Tech "diagnosed" the issue and said he would call us the next day to let us know about the status of the part he needed. We never received a call. We then called our warranty company and they told us that the tech would come Tuesday and that they would call us Monday with a time they would come. By Monday afternoon I had to received a call yet so I called them. Dispatch told me the tech would come the next day but would not/could not give me a time window. The tech finally called me with a window. The next day I got the first proactive call from the tech, calling to say the part had not come in so he would come the next day. He did come the next day within the time window that he said and replaced what he said was the control panel. Within doing 3 loads our dryer stopped working again and was throwing the same HC code. When we called our to warranty company for a recall appointment district appliances refused the appointment. The next company that came out actually fixed the problem and told us the control panel has nothing to do with the HC code.
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Thrilled with how quickly they could respond, same day. They knew exactly what was the issue and returned a day later with the replacement part. Fast and capable service and a fair price for the fix.
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The company was able to quickly identify my issue & fixed my dryer all in one appointment. I highly recommend District Appliance Services.
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Provided a professional and accurate solution to fix a five year old dishwasher that was leaking water through the ceiling of my basement. Outstanding job!!! Definitely recommend for future services.
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I used District Appliance Service via my home warranty to repair my dishwasher that was out of alignment. Aziz was able to quickly diagnose the issue and repair in less than 20 minutes. I am very pleased! Thanks District Appliance Services!
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Aziz was amazing and so informative. Aziz easily explained what the problem was and was very professional while fixing. Aziz was punctual and really made me feel comfortable. Aziz repaired dishwasher, stove, dryer, and fridge. Would definitely recommend to anyone
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The technicians are very professional and will call when they are on the way. Very knowledgeable and fixed my Samsung oven. It needed an ignite coil. Recommend them for the job
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District Appliance responded very quickly when I called about an oven repair in our rental house on Capitol Hill. They came out the next day and had the part on their truck. The whole interaction went very smoothly. I would recommend their service.
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I had a great experience! After waiting a few days for another company that never showed up, District Appliance took my call at 6 pm, was out at noon the next day and fixed my dryer. Thank you so much for your prompt, polite, and great service!
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Adam arrived quickly to diagnose a washing machine. Unfortunately, after telling me he'd ordered the parts to fix it and would need 4-7 days for them to arrive, he stopped replying to calls and text for 2+ weeks beyond that. No idea where he went. I would have thought he'd want to get paid for the first visit and for any parts he did order.
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I received excellent customer service.
Aziz was very professional. He kept us informed, and made the process smooth. His commitment to his job was remarkable. -
Technician was on time, very professional and job was done quickly. He said it was a frequent (Dryer) failure. So he actually had the part with him! I really appreciate the quality of service and will specifically ask for this company (and Technician) should I require other appliance Repair Services.
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The tech was on time , honest and communicated very well. Told me what the issue was and explained how to prevent additional things or breakdowns from happening. He came on time and within the window and didn’t have to order any parts. He came with everything . My dryer is back and up and running just like new . I even got a text when he was on the way and close in you it e . Def recommend