Plumbing reviews in Arlington, Virginia

4.8 based on 366 reviews Back to the listing
    5

    Michael did a greats job, he knows the job and explain everything you need to know, I recommend the company, they are on time, honest and did a very good job, Thanks!!

    5

    Michael was great. Prompt, professional, and communicative. Especially appreciated given it being a holiday.

    5

    Alexander went above and beyond for us! He did a great job at diagnosing the problem and fixing it for us! Thank you so much!

    5

    Alexander did a great job replacing my kitchen faucet (whose plumbing is in a cramped space) at a reasonable price, especially on a Saturday. He was friendly, efficient, knowledgeable, and reasonable. Would readily hire again.

    5

    Alexander was an absolute professional. He saved us money with his recommendations (wow), and did quick/clean/efficient work. He even solved an annoying issue we had with clogged drains, and recommended (when I asked) a solution to a problem with our bath tub. Wonderful guy, total pro.

    5

    From the initial call, my clogged drain problem was handled very professionally. The lady said they could respond in two hours and I would get a notification beforehand. Unfortunately, I missed the call but using the app it was immediately rescheduled.

    Alexander was prompt, polite, professional and explained the problem to me. If I could give him a 10 I would. I would highly recommend him and the company.

    5

    Alexander showed up on time. He was friendly and professional. He explained what process he would go though. Checked out the garbage disposal and showed it had shorted out. He got a new one and installed it in a timely fashion. I would recommend them to anyone.
    Thanks Alexander!

    5

    Main line had a clog. Was able to receive same day service. Alexander did a great job.

    5

    Alexander showed up on time, quickly assessed the problem, and thoroughly explained the situation and options. He was smart and so polite! I feel very good about the experience.

    5

    Alexander was TRULY the best! He went above and beyond to make sure all the replacement parts fit and worked with no leaks. In addition to being a true professional, he's a really good guy as well and I enjoyed speaking with him. I would recommend him and Roto-Rooter to all my family and friends.

    5

    I was very pleased with the service from Roto Rooter today. I received notice when Alex was on the way and he arrived well within the window given. He quickly reviewed the problem, explained what could and couldn’t be done and quoted a fixed price from a pricing sheet. As soon as I accepted the quote he set about the work. He did a great job. He was also very communicative and friendly. I would definitely recommend Alex

    5

    Alexander was able to diagnose and replace our water heater same day as the old one went out. Great service!

    5

    Excellent service at a very reasonable price. We needed to replace the cold-water cartridge, and the technician arrived within an hour and completed the repair the same day. He was professional, courteous, and carried out the work neatly. We are extremely satisfied with the experience.

    5

    Alexander was excellent! He fixed our squealing shower problem efficiently and was super courteous and communicative. Will definitely hire again.

    5

    Roto Rooter was extremely responsive—same day service. Our service professional, Alexander, was very helpful and accommodating. 100% recommend him!!

    5

    They come in a reasonable amount of time, Alexander was great and was professional and came pretty quickly we really appreciate how efficient he was!!! He also came on Christmas night!

    5

    Alexander was great! Arrived when dispatch said he would, very knowledgeable and walked me through our plumbing crisis. No one wants to call a plumber at 9pm, but I hope Alexander is there to help you.

    While my crisis required additional follow up, Alexander threw every solution he could at our problem and helped us with next steps. 5 stars for an amazing effort.

    5

    Alexander was very polite, efficient and friendly. I felt at ease with his presence and confident in his abilities to do his job well.

    5

    we had a water leak in our basement / our technician, Michael, was wonderful! He diagnosed it immediately, was professional and helpful. we will definitely use this plumbing service again!

    5

    Michael was great. Courteous and patient as we worked on where the leak was coming from. We figured it out and he was able to repair it immediately. Thank you!

    5

    We had a faucet/pipe break in the master bathroom that caused major water leak that needed the Arlington County to cut off water supply to our home during the plumbing process.

    Rotor-Rooter sent, Alexander who is a GOD sent, to tend to our water emergency. He not only provided exceptional service, but his professionalism as well as his expertise in explaining and helping with the emergency water leak is commendable.

    With both anxious parents trying to explain the situation to Alexander upon his arrival and English not being their native language… Thank you Alexander for being so patient with us and Thank you for your exceptional service! Rotor-Rooter will def be our go-to plumbing company. :-)