HVAC reviews in Chesapeake, Virginia

Bryant C provided outstanding plumbing assistance during his recent visit!
From start to finish he knew exactly what my plumbing problem was and fixed it! He was very professional in his appearance and a pleasant person to do business with. Everyone he interacted in the household found him to be very professional!
Because of his performance I will continual to call House Call Company for home repairs.

Regards,
Jim Sahli

I was in dire straits, with our air conditioning unit leaking outside the overflow tray and the floor beginning to get soaked. I called the company, with whom we have a maintenance agreement, asking if someone could come at once. We had just completed repairs from an earlier overflow, resulting in extensive damage--two stories worth. The very sympathetic woman on duty must have relayed my request as urgent, for within two hours Dean arrived, addressed the leak, lifting the unit off the tray on metal straps, adding a second shut-off valve, and repositioning the tray. My husband and I are grateful to House Call for their courteous, prompt, and excellent service.

I had my water heater replaced by House Call Company. The technician they sent was Bryan C., a great guy with full of knowledge about his job. He started the job with smile and finished with a 100% quality job. Definitely ill call this company again and recommended to everyone who needs service their house. Thank you HCC!! Great job to Bryan!!!

My experience with the House Call Company was great. I was having issues with my valve in my shower and bathtubs. The tech that they sent out to do the work was name bryant and he was absolutely awesome. He showed up on time. He was polite and curtious. More than anything he was very knowledgeable. He made sure he explained everything he would have to so that I was aware of the process all the way through. What I appreciate the most was that he fixed the problem correctly and in a timely manner. He also made sure I was satisfied with his work before he left. He cleaned up after himself and he wore shoe covers over his shoes, so that he didnt mess up my floors and carpet. If you need any plumbing done the House Call Company is the place to call. As for their tech Bryant they should clone more workers like him. He deserve 10 stars. Thanks Bryant for a job well done.

Bryant called to let me know he was on his way and when he would arrive. He was very friendly, communicative and professional. He did a great installation that was completed in a minimal amount of time. It was a great experience overall from order processing through installation.

FAST response time!! Bryant C was friendly and professional. He was very knowledgable and kept my from freaking out at my "raining" kitchen. Bryant called my home warranty company several times without complaint and helping me as much as he could. Bryant needed to get my vanity removed and instead of making me take additional time off of work he got Chester to come out immediately. Chester's work was flawless and you could tell he enjoyed his work. These professionals were at my house helping me from 11:15am-7pm. By the end of the situation I was less stressed and able to laugh about what had happened, somewhat. I do not think I could have had a better outcome to a major issue.

Jeffrey was the service Pro who took care of our plumbing issue this afternoon. He was extremely professional and went beyond what we expected in terms of providing us not only the service we requested but additional helpful plumbing knowledge that we found to be quite helpful. His energy and positive attitude was something you don't see everyday when it comes to handyman type calls. The House Call company did a job by getting this guy on board. If we have any issues in the future, we wont hesitate to ask for Jeffrey by name. Thanks Jeff!

SCAM business! The most unreliable business. Dean was very nice when he had to sell me a unit that cost over $5000 brand new; every since then has been a complete different story. This guy is a pathetic SCAM, this business is a joke. The worst customer service imaginable. The New unit has needed 6 repairs!! Dean always tries to slide out of responsibility. Pathetic business needs to be shut down. The reviews on their Website are cherry picked.

Great experience dealing with the house call company thus far. Im a new home owner in suffolk and had an older ac unit that had trouble keeping the house cool. Had a tech come out and look at it, he was very honest and told me my options and what he recommended. Ended up getting the whole unit replaced with them and couldn't be happier. I feel everyone I have dealt with has been honest and straight forward with me. Install was quick and professional by Alex, unit has been running great!

The company provided a 3-hour window and the technician was there within the first hour. Very polite and professional. He stated that this was the easiest thermostat that he ever installed (and the first Honeywell WiFi programmable model) and wanted to purchase one for himself. Price was negotiated by Amazon ($74) for installation. Very reasonable. Took about one hour. I recommend this company for thermostat installation.

Wonderful company! Would highly recommend! Very prompt, knowledgeable, professional and clean ( used booties and changed every time coming back inside) Did a thorough inspection, complete with pictures, and planned a course of action with options. I am very pleased that they also handle plumbing, heating and electrical issues in addition to my air conditioning problem. I already have plans to call them for a future upgrade. You won't go wrong with this company!

I have never had a bad experience with anyone who has provided service for my house repair needs. Great people to work with. Employees seem to be " family " not just an employee. All work is done in a timely manner. It's hard to find good people to work with these days. This company is the best at what they do. Love all the folks that have been to do various jobs.

I have never contacted a plumber or anyone of the sort to assist me with home repair, but when I heard a drip in my ceiling, I called House Call Company...as I knew I couldn't DIG such a job. Dean came out within the hour, was very professional, and took the time to educate me on everything that he was doing. I felt comforted in knowing the he wanted to exhaust every possible cause before taking more drastic steps. When he discovered the cause, I was devastated but again comforted by knowing the House Call Company was there to help. I have already recommended them to my sister and mom for their issues and definitely recommend them if you are looking for a company who values your business and time.

After another company cancelled my appointment for today, I was left with no heat. They quoted me for the next day which was as soon as anyone I called could get out. They had a cancellation and came day of immediately. Super nice guy, great company, would highly recommend. I've never had a boiler or radiators before, he walked my husband thru the process and helped with some other random little things. I will for sure be using them again!

The House Call company was very responsive and efficient. Dean took the time to make sure I understood what was going on with my unit and what he was going to do to fix it. He was very professional, courteous and competent. I would highly recommend the house call company for anyone's have needs.

Excellent customer service and incredibly knowledgeable. Dean Thomasson was our technician and although he was only here to do an annual service he helped both my husband and I to better understand our HVAC system. He educated us on how to get the most out of our unit while also saving a substantial amount on our electric bill.

I can honestly say that we are more than satisfied with our experience today and once we own our own home, House Call Company will be our go to for all our future housing needs.

Very friendly, on time, completed the work quickly! I would recommend to anyone needing home repairs! Seriously call them!

Had electrician install separate fuse for refrigerator in garage. Quote was $800+ but paid $900+. Not very professional job. Come to find out hours later that electrician push fridge to far against wall which busted ice maker water line and flooded carpet. Didnt find this out until 5pm as I had no use to go into garage during day. Dont waste $$$$$ on this company.

House Call sent someone to our home regarding a few home inspection repairs. I was told beforehand that there would be an $89 Dispatching fee but that I would receive a quote for the work. When the day came for the appointment, the guy showed up 45 minutes early, without informing me. The technician took the list of repairs, walked through the house for about 10 minutes and the told me he needed to go back to his vehicle to contact his boss. 10-15 minutes later, he came back in the house to see about my availability the following week. He informed me that I would receive a quote at the next appointment and then I’ll make third appointment to have the work complete. For $89 I received nothing, no insight regarding the work, no quote and nothing complete. A complete waste of time.

Great experience start to finish. Making the appointment was quick and easy, and they worked with my schedule, not wantuwa me to be available for several hours. The technician (Justin) notified me whenwhe was on his way, giving me ample time to be home and waiting. He was extremely knowledgeable and worked quickly, resolving my electrical issue easily. He was very polite and more importantly honest. He didn't try to swindle me and even adjusted the price a little. I am very happy with the service and would recommend House Call Company to anybody.

Dean and Phil came out immediately to service my furnace. They wore booties on their shoes to protect the carpet and each time they went outside, they took the booties off and reapplied them when coming back in. Dean and Phil were very professional and they took time to explain what was found. They made recommendations for various maintenance options and explained the purpose of each. I felt valued as a customer and will definitely call the company again for any service need I may have. The House Call Company is AWESOME!!!!!