HVAC reviews in Chesapeake, Virginia

I can't say enough good things about Guaranteed Climate & Refrigeration! We've had the pleasure of working with them three times at Angie’s Bakery, and each experience has been nothing short of exceptional.

The first time we called them in, we needed to install two split AC units. Their team was not only prompt and professional, but they also took the time to explain the installation process, which made us feel at ease. The installation was seamless, and we couldn't be happier with the results.

The second time, we faced an issue with our commercial reach-in fridge. Once again, Guaranteed Climate & Refrigeration came through. They diagnosed the problem quickly and had it fixed in no time, ensuring that our bakery could continue to operate without any disruptions.

Most recently, we had an older AC unit that was giving us trouble. Instead of just rushing into a replacement, they took the time to assess the situation thoroughly. Their technician provided us with honest feedback about the need for a replacement and offered us several options that fit within our budget. I truly appreciated their transparency and willingness to work with us to find the best solution.

What stands out the most about Guaranteed Climate & Refrigeration is their fantastic communication. They keep you informed every step of the way and are always on time. It’s clear they value their customers and respect our time. They don't waste any time getting straight to the job, which is a huge plus in our busy bakery environment.

Overall, I highly recommend Guaranteed Climate & Refrigeration for any HVAC needs. Their dependability, professionalism, and dedication to customer satisfaction make them a standout choice! Thank you for always being there for us!

Sold my home last week and new buyer had cooling issues with a 6 month old hvac unit. Called about 15 hvac companies and Adam was kind enough to return my call on a Saturday. He went out and serviced the unit within the hour and even discounted the rate because it was a minor fix and no parts were needed. Not only was he kind, he returned my call, serviced my unit and quickly responded to a home that was almost 90 inside. I will be using him going forward for customer service is a huge part of business for me and Adam was super professional. Highly recommended.

Just wanted to thank Adam and Guaranteed climate and refrigeration for answering the phone on a Sunday afternoon and getting me fixed up within 18hrs. Had to make sure the family had heat before heading back to work for a few weeks. He made that happen! Give him a shout for all your residential and commercial HVAC needs. Thanks again Adam!

My father's air went out on a Sunday. Adam from Guaranteed Climate was here within an hour! So far, so good! Thank you so much. It is nice to know that service, skill and professionalism still exist in our IA society.

As a business owner in Virginia Beach when your AC goes down, it’s definitely a problem that affects Business. Adam answered immediately. He fit me right in and got to The Salon within 30 minutes! We were back up and running in no time. Thank you, Adam for the swift and professional service! I definitely will be using Guaranteed Climate and Refrigeration from now on!

All I can say is AWESOME. My air went out last night and this was the ONLY company that could come out and take a look TODAY. I called at least 10 other places and the earliest they could get me in was Friday. This was unacceptable, with the temps in the 100s. Adam said he'd be here in 15 minutes and he was. Took a look at my unit told me the problem and said he'd have someone out here first thing tomorrow to fix it. However, in the meantime he did get it up and running. With the temperatures in the 100s and me being a dialysis patient, I'm so grateful for him. I wouldn't be able to suffer this heat another night. When he arrived my thermostat was at 90 degrees, he did a "quick fix" on my a/c and it's down to 81. I can't give him enough praise. If you're having an a/c issue and need quick service, don't call them last....CALL THEM FIRST.

We have used this company in the past when our first AC unit downstairs needed to be replaced. Adam was great with letting us know that eventually we would need to replace our second unit. Fast-forward 2 1/2 years, we called them again and Adam, Eric and their team worked their magic again! I called to inquire how quickly they can come out and within two days, new unit for the upstairs was put in and we were no longer sweating our asses off. If you need a reputable company with honest employees, really friendly too… Give Adam a call, he will definitely take care of you! 😉

The owner Atom is wonderful!!!!! The service is great!!!! They came to my house and fixed A/C !! The customer servic experience with them were excellent!!!!! I highly recommend calling them for whatever hvac service you need. They will get you taken care of promptly!!!!!

Adam and his team are extremely good at what they do. Very thorough, professional and knowledgeable. Honest, fair, straight shooter. Fixed my AC and replaced my water heater. So happy I found them! Thank you!!

Excellent as always

Extremely helpful & pleasant technician
Would highly recommend company

Dave is awesome. The Gold plan is the way to go

Although I hate oil heating there guy are ok. I cannot complain about their service.

They are always so nice and helpful and very polite and clean. My mom has dementia and they are great navigating it with me.

First, the oil was pumped 60 gallons over, which I ended up paying for rather than have them pump it back out. Second, they refused to work on our heater because they said it was worked on before. It's over 60 years old, of course it's been worked on in the past.

Very unprofessional company. I did not use their services, but while they did work for my neighbor they blocked my home's driveway and used my yard as a staging area for their work.
I called the company to request they have their employees move the truck. They basically told me to kick rocks.

i am very happy with the tech that came out to get our heating system up and runninig.such a professional,caring man(David) Thank God he was sympathetic to our situation,he did not leave us without knowing.Again,we thank you for your thoughtfulness..God bless and merry Christmas to the Pallett Family

Great company, always going above and beyond. A guy named Dave there is super friendly and went out of his way to help fix a door leading to the heating unit. Great work!

Always courteous and timely. I have been with them for 7+ years and know I can depend on them. My oil furnace is the heart of my house. Highly recommend them!!

Excellent Service. Top notch technician, a perfectionist in David. I intend to ask for him by name for my next annual service, or IF by chance I need service prior to. Hats off to Pallet and David!!!

They came out to do an estimate for some work. Said he needed to talk it over with someone at the office and would get back to us in a few days. That was over two weeks ago. If they didn’t want the job the decent thing would be to return a call and at least admit it. Don’t waste your time, or rather don’t let them waste yours. I took off work to meet them because I don’t work from home.