HVAC reviews in Chesapeake, Virginia

Technician was three hours late. And could not remember a conversation we had 15 minutes prior to his arrival. And seemed like he did not know what an a coil was. Very incompetent.

Called AMPMOR about 5-ish on a hot July 9th after experiencing repeated thermal lockouts on the heat pump outside unit. A technician was on the job by 11:30 the next day who was very knowledgeable and professional. He identified and resolved the problem in very short order! Excellent response time...excellent work!

This company is the best. The office staff is courteous and always makes your reason for calling their business! The technicians are wonderful and knowledgeable. I might be disappointed in my units' performance, but never with Ampmor.

Dennis and the office support were great. Very Responsive, part ordered quickly & back to finish the job asap! Can't ask for better service than that!
We appreceiate Dennis' courteous demenor and professional work ethic. Would welcome him back for any other needed work!!
Jack Dawson

My upstairs was 82 degrees so I called Ampmor. A tech came over, made some adjustments to the system to lower the temperature, and said give it a day to cool down. It became very clear the adjustments made it worse when my house was 88 degrees two days later. I contacted Ampmor again. They sent out the same tech who gave us two options, replace the system or replace a part. He couldn't provide a quote but said their HQ would contact us that day with the quote. After waiting till the end of the day, I called Ampmor and asked them for the quote. Ampmor said they're working on it and would contact me. It's been 4 days and they never contacted me. I have since found an actual knowledgeable AC tech who is going to put in a new system. All in all I paid Ampmor $460 to show me why I shouldn't trust them.

I woke up to our living room ceiling leaking water from the HVAC in the attic. I called Ampmor as soon as they opened. Jessica sent a technician, Phil R., that afternoon and he was able to quickly diagnose the issue and get our AC up and running smoothly. I am so grateful they were able to work us into the schedule so quickly. Thank you, Ampmor!

Prompt, polite, professional. Great service provider and I high recommend them!

The worker was great cordial respectful did a great job. Got that problem fixed quickly. We really appreciate it. I don’t know how much it cost because my landlord paid for it.

Excellent. Phil did an outstanding job troubleshooting the problem and explained everything clearly. Very pleased.

Thank you for coming to check on our no heat on the same day. Even though it led to the need of a compressor-which you had-you came out the next day and installed that. Thanks Ampmor!

Travis was prompt, courteous and professional. And great with my dogs. Thoroughly inspected and took care of our system. Gives us peace of mind that we're ready for the next season. We have always trusted Ampmor and their staff . Very satisfied!

Ampmor was great at helping me with picking a new HVAC and having it installed. The technician Jeff and his partner were great, would highly recommend Ampmor.

Service techs were outstanding and knowledgeable. Diagnosed the issue very quickly and explained what they were doing as they fixed. Also this was under warranty so no payment.

The two electricians arrived several minutes after the end of my 1pm to 3pm service window. The servicing of a gas furnace and electric heat pump took about an hour. Both were polite and tried to be helpful.
However, prior to the visit, their office called me to ask what the furnace filter size is. Ampmor installed the system new in 2021. They have serviced it 2x/yr ever since. When you serviced me in May, 2025, you did not have any questions about what my equipment is. Your electricians in May indicated that they had been servicing the system for several years. What happened yesterday (Nov. 11, 2025)? The electricians were not familiar with the system or or the main filter. I had to show them everything. They could not complete the work because they brought the wrong size filter. The November 2025 service experience was very different from my experience with Ampmor earlier in the year. As a result, I'm still waiting for yesterday's service visit to be completed.

Greg was awesome, courteous and with a smile. He listened to the issues I was having. Went through a number of steps checking everything, found the issue and fixed it!!! Thank you Greg.

Have been a customer of Ampmor for more than 40 years. Great service and installation of new equipment. Thanks Tony for setting up our new system.

Chad was very professional. He also greeted me at the door by introducing himself and shake my hands. Before entering the house, he put on a pair of shoe covers. He fixed the problem on told me what the problem was and how he fixed. If ever I need help in the future, I want him to come

The technician Phil did a very thorough heating system check up in preparation for the cooler months. Explained step by step the actions he would perform and the expected results. This is a good company with good personnel.

After 2 attempts in 2 visits Ampmors electricians were finally able diagnose the problem that caused an electrical current from the breaker to fry the circuit board in our microwave / oven combination unit. I was a little concerned that they sent an apprentice with a certified electrician. This was a warranty issue that should have been done right the first time. I realize the apprentice has to learn but it felt a little uncomfortable for my wife and I because our house almost caught on fire when the problem first occurred. This was not a teachable moment. The electrician told the apprentice to "secure the wires in the junction box and close the cover." Without any over site. We were fortunate to have the appliance repair technicians standing by to fix our microwave/ oven unit. They were able to verify everything everything was working appropriately.

Rob is a tech that is patient & professional. Answering all my questions and has a good work ethic. I highly recommend and trust having him service my ac unit.

The service technician was outstanding. He quickly found the problem and fixed it. The total time for diagnostics and repair was 15 minutes. The repair didn't require the purchase of any parts. The charge was over $360. I've been a customer for 3 years, but will not use this company again.