Plumbing reviews in Fairfax, Virginia

4.8 based on 370 reviews Back to the listing
    5

    Ben is amazing. He was recommended to me through a moms group. I had a drain issue that I needed to get fixed. I spoke to Ben on the phone and sent pictures. He sent out his team the next morning(shout out to Jose!). They were right on time, kind and respectful. Jose was able to help me out with other issues I had around the house. He gave solid advice and did an amazing job fixing everything. He even identified another issue we were having with our hvac humidifier that we didn't know about. I definitely trusted their work and even my husband said this was the best plumber we have used.

    5

    Ben Anderson of Anderson Plumbing is great! This is the second time we’ve used him, and this last time was an emergency. He rearranged his schedule to fit us in, and quickly fixed the leak in time for us to be able to go on vacation on time. He offers great advice and even explains things that we can do ourselves to prevent plumbing issues while we are away. He is prompt, professional, very skilled and just a good human!

    5

    My leaky sink and toilets were stressing me out, then I called Ben at Anderson Plumbing and he confidently took care of everything! Outstanding guy: friendly, honest, professional, knowledgeable, and experienced. He came out with his apprentice and they evaluated the situation and came up with a great solution that was high quality and didn't break the bank. Thanks for helping us out! Anderson Plumbing is now our go-to plumber in the area, I highly recommend.

    5

    Ben Anderson Plumbing technicians are very skilled, competent and pleasant to deal with. The work was completed quickly and efficiently. We highly recommend this company for any plumbing needs. — Kathleen B.

    5

    I had Anderson Plumbing work on my bathroom sink to remove a clog. They gave me a call before they arrived and were on time, courteous and friendly. I appreciated that they wore shoe protectors while they were in our home and took great care in how they went about their work. They had the clog removed quickly and they cleaned up the area very well. I couldn't be happier with the quality of service and the work that was done. They are now my go to plumber.

    5

    Anderson Plumbing is AMAZING!!! Ben helped us evaluate over the phone if we had an emergency situation or not on Sat, and when we determined it was not, he had his crew here first thing Monday morning to help us. Jose and Dublas were so thorough and Jose walked us through everything to be sure he found the source of our water issue using the least invasive method. He explained what they would do every step of the way, always asked if we had questions, and was so kind, honest and helpful! We will continue to use them any time we need a plumber!!!

    5

    Anderson Plumbing was phenomenal! What a Monday… I had water coming through my ceiling and flooding my basement. They were able to come as soon as I called, and they couldn’t have been more friendly, professional, or helpful. In a couple hours they had my issue fixed, they helped me with my mess, and they recommended remediation services. I highly recommend!

    5

    We had a great experience with Anderson plumbing! Many neighbors have recommended them and now I know why. I called in the evening and received an immediate call back and was put on the schedule for today. They called to let me know they were on the way and they were extremely polite and helpful. They quickly determined the problem, discussed the options with me, and fixed it immediately. They will definitely be my first call for all of my plumbing issues in the future.

    5

    Ben and his team are absolutely outstanding plumbers. I appreciate the honesty and quality they provide in helping their customers identify the ideal solution to a problem. Ben himself provided the quote for work I needed done and one of his master problems (Jose) completed the task. Jose did an incredible job and kept me informed of his progress along the way. I would not hesitate to call Anderson Plumbing for any of my future plumbing needs and would specifically ask for Jose!

    5

    Excellent Diagnosis of a couple of problems in kitchen and one bathroom that were both causing a lot of inconvenience. They show up when they say they will and it appears the problems have been fixed well.

    5

    Dublas from Anderson Plumbing fixed the "banging" sound one of my bathroom hot water faucets mysteriously began making. Great job figuring out what might be causing it!

    5

    Ben of Anderson Plumbing is fabulous. He was super easy to deal with, scheduled the work and did a great job for a fair price. Ben is also a really nice, considerate person with a great personality. He arrived on time and was very efficient, meaning we could have our water turned back on and get on with our day. Ben was highly recommended by our previous plumber who he worked with before setting up his own business. I wish Ben every success as he gets established and I would not hesitate to recommend him to anyone with a big or small plumbing issue.

    5

    Ben Anderson is reliable, honest, and his team does excellent work. They snaked our drain, found the problem, and cleared it at a reasonable price. The experience was so positive that we asked them two weeks later to fix two leaks. Again, the team solved the problem and fixed both leaks at a reasonable price.

    There are good plumbers and less than plumbers. Ben and the team are good with excellent customer service. High recommend.

    5

    I have used Anderson Plumbing twice in the last few months to replace two different toilets. I couldn't have been happier with the professionalism, attention to detail, and just all-around great job they did! Ben, Jose, and Dublas do fantastic work, they're honest, and they just want their customers to be happy and satisfied with the work. I would recommend them for all my plumbing needs!!!

    5

    Anderson Plumbing is OUTSTANDING! Ben and his stellar crew arrived with a new 75 gallon water heater within an hour of my call for help that our old water heater was leaking. The entire team was so courteous, professional and meticulous! We look forward to having the team return soon for various additional bathroom repairs. Highly recommend Anderson Plumbing for all of your plumbing needs!

    5

    Ben and his team are the best plumbers we've worked with. Ben's reliable and honest, and his work is meticulous. They've replace our hot water heater (even coming earlier than planned because his scheduled cleared up), changing the pressure valve, and he did work at my parent's house. The experience was great each time. We would use them again and would highly recommend them to everyone.

    5

    I don't write a lot of reviews, but two different things impressed me about Anderson Plumbing. Well... three.

    First, when I had a drain backup they responded right away and were out the next day, apologizing that they couldn't get out any sooner. I called them like at 7PM, I had no expectation that they would be out that night.

    Second, they gave me a short term fix, for a reasonable price. But they recommended I go with a larger firm for the permanent solution. I always appreciate it when a business recommends at their own expense another business.

    Third, I did have them back for a different tub problem that I had been given wide ranging estimates for. Jose and Nathan came out were able to survey the tricky situation from underneath and resolve the issue without tearing up any tile or removing the tub.

    It is not exaggeration to say that this saved me anywhere from $800 in one estimate, to $5,000 on another estimate. And that higher estimate would have left me looking for a tile contractor to fix everything.

    Thanks very much Anderson Plumbing!

    5

    I had a great experience with Anderson Plumbing. They moved and repaired our outdoor faucet. Not only did they handle the job with efficiency and skill, but they also went above and beyond by taking the time to pet our dog. Their friendly and personable approach made the whole process more enjoyable. It's clear that Anderson Plumbing values both their work and their customers' families. Highly recommended!

    5

    I called Anderson after a terrible experience with a larger plumbing company who did not honor the warranty on their work. The first company did $1800 of work to unclog a kitchen sink that had never worked great and less than two months later with very light use (I was gone 1/3 of that time and have barely cooked when home), it was backing up again. Their solution this time didn't pass the smell test ("best" option was over $6400) - and they charged a $75 visit fee that would only be waived if I let them do more work. I wanted a second opinion.

    I was looking at reviews and Anderson has consistently great ratings. They also are a smaller company - I've generally had better work out of smaller local companies than the big companies that tend to do very formulaic repairs. Anderson was able to get me in quickly, since I was near a scheduled job. They were on time. They did some more investigating to check the other company's estimate and proposed a better solution to the problem (better chance of success with the initial, cheaper option because they'd approach it from a better direction). I was impressed with Ben and his helpers - they really knew their stuff. To top it off, they offered a better service than the cheapest option from the other plumber and their price was a bit lower. If the cheapest option (snake) didn't work, their next option (hydrojet) would have been a significant savings (sounds like close to 50% of the other quote). I will be using Anderson again next time!

    5

    I highly recommend Anderson Plumbing! Ben was very responsive and came out quickly to give me a quote for a new water heater. His pricing was very fair and he took the time to explain everything and answer any questions I had. He was back the next day to install the new water heater. Ben and his helper were super courteous and took great care to protect my flooring. They did an excellent job and I am highly satisfied. Thanks Ben!

    5

    Updated 9/10/24: latest experience with Anderson Plumbing today was exceptional just like in the past. They were right on time, assessed the issue with the basement sump pump, explained in detail what they advised to do, and after I Lee yes to replace the unit they did an excellent job. They cleaned up after and were so nice and professional. I highly recommend them for any plumbing needs.

    Previous review: Needed a plumber to install a new utility sink and hot water heater. Ben's company Anderson Plumbing was recommended to us through a local Vienna online group. We could not be more pleased. Ben called me to set an appointment and was right on time. Initially, he was there to install a utility sink only, but noticed our how water heater was past due to be replaced (I had already been thinking of doing it). He quoted me a fair price and scheduled all the work for the following week.

    The install of the utility sink and new hot water heater was great with no issues. Ben does a great job explaining their work in a way non-plumbers would understand. We will definitely use Anderson Plumbing again for future jobs and we highly recommend them to others looking for an excellent plumber.