HVAC reviews in Henrico, Virginia

At first,, I was concerned but quickly changed my mind. I missed the call from the guy setting up appointments. His voicemail was full so I call the office. The answering service would not take a second message. I was given a few options: wait to see if they call back; send an email to follow up; keep calling and maybe someone from the office will answer. If the answering service picks up they cannot take a second message. Luckily they called back. We made an appointment for 2 weeks out, which was fine. The team who arrived to do the chimney cleaning & inspection was so nice and professional. Took their time showing and explaining the issues found. They will be back in a few days to do another treatment needed for major creosote buildup. That explains why my house smells like a campfire and/or smoked meat constantly. So gross! I will try to update my comments once this job is complete. Takes 3-4 treatments. So far, I recommend RVA Chimney Sweeps!
UPDATE: 05/24/22
Unfortunately, our issue was not resolved. The nauseating stench from the fireplace still fills the room and travels up the stairs into other rooms. We paid a lot of money to not have positive results. I will be reaching out to the owner to ask his/her thoughts on what's next. Stay tuned for another update.

I paid up front for them to fix my chimney and put a cap on the top. They came and did the work but the cap was customized. I had to email and wait about a week for them to send me pictures of the completed work. They finally emailed and said they are waiting for the cap to be delivered and then they will let me know and set up another day. The email said should be in by the end of the week. We are now three weeks later and they have failed to email me back after I’ve followed up multiple times. I would stay clear of this company as they lack professionalism and communication.

Flores came to clean and inspect my chimney in a house we recently bought. He was very thorough and showed pictures of what needed repairs. They are very fair-priced and he was able to fix the cracks that day instead of having to make another appointment. I was very impressed with this company and will use them again if needed!

I cannot speak highly enough about this company! After another company left me in
A lurch, with water majorly leaking into my house, I called and Robert and his crew took care of everything. The price was on par and fair, everyone was respectful and answered all my questions. Robert had great communication throughout the project. I would highly recommend this company for any chimney issues you may have.

Amazing Company! I use my chimney ALOT as we have a wood burning insert that gets a good workout during the winter. I was looking for a new company for all my chimney needs as good help is hard to find. Robert was extremely professional and sent a crew out to clean and inspect. Prices were great. service was even better. during the very thorough Inspection, they found damage previously missed 4 times by other companies who charged almost double. 2 years ago, i paid over $2,000 to have work done (Cap, Crown, expansion joints) just to find out that the crown is cracked already!!! I will be calling them again next spring to clean and make all repairs knowing that it will be done right. Give these guys a call for a second opinion because i am kicking myself in the butt for not calling them years ago!!! Don't be like me!

I am very pleased with this company both the employees and work done was professional and thorough. I was able to get an appointment quickly and the two guys that came out were very nice and explained everything to me (a simple folk). I highly recommend RVA Chimney Sweeps to anyone with a chimney.

Great service in no time. Very polite and professional. We had our crown done last year and we have had no problem at all. We have a wood fire insert and this is our main source of heat, we burn up to 3 cords from Dec-March. We wouldn't let anyone else take over. I highly recommend.

They came to do an inspection on a chimney for a gas fireplace on November 5th, it is now currently December 6th and they have yet to reach out to my landlord to advise what repairs are needed to fix the gas fireplace or convert it to a wood burning fireplace. They also told my landlord that nobody has paid for anything and we provide a copy of the $69 check to our landlord showing that a payment was made to them and they did cash the check. I am unsure why they do not want to contact my landlord to discuss what repairs are needed to get the fireplace working or what can be done to convert it to wood burning.

Great customer service. Quality work for an affordable price.

Wonderful company! I highly recommend, as they are super reliable and very professional.

I highly recommend Wyld and Company for their exceptional work ethic, expertise, and results-driven approach. It has been a pleasure working with them, and I look forward to the opportunity to collaborate on future projects.

good folks, fast work, reasonable prices.

Great system and they were very professional.

Mountain MiniSplits kept it clean and simple. Very happy client!

An amazing team of professionals! Great communication and a perfect installation. I could not be happier. Thanks!

I love my MiniSplit. It has saved me over $100 in power bill each month. I have not turned the heat on yet but will soon.
Best purchase ever!!
Liz Massad Ashby

Mountain mini-splits installed a unit for our downstairs room. Very happy with installation and workers were professional. I will recommend to friends and family! Leslie Goff

Mountain MiniSplits installed a unit for my garage; they were very professional and the process from start to finish was easy. I would recommend Mountain MiniSplits for anyone adding mini split HVAC unit to their home or office.

We had a great experience with mountain mini splits! They gave us two great options for our three season room, and took the time to explain the pros and cons of each. We absolutely love the choice we made and plan on continuing to use mountain mini splits for service! I highly recommend!

Doug from Mountain Mini Splits and his mechanic/ electrician did excellent work from before the job to afterwards. Doug was great in communicating, and being timely at different stages of the project. The mini split works great at cooling my art studio, quiet, efficient. His worker insulated some of the pipes and they are coming back even though it’s been installed, to put the outdoor unit up on small stilts for better air flow. I recommend Mountain Mini Splits to anyone who wants this kind of unit put in.

I had a fantastic experience working with Doug and the Mountain MiniSplits crew. Doug was very communicative, thorough in explaining the options for the space and the process for installation. The work was done carefully and thoughtfully, and the minisplits themselves work like a dream. This will be a cozy winter thanks to Mountain MiniSplits!