Home Services reviews in Norfolk, Virginia

I called Golden Touch at the last minute when another cleaning service I'd made arrangements with failed to respond to me the day before the scheduled job. Golden Touch answered the phone after hours and was available to do a move-out clean on a very tight schedule. They were professional, thorough and kept me updated by text and phone calls. Even though I'm 2000 miles from the job they did for me, they sent me 30-50 photos of both before and after. The apartment is sparkling clean! I'm completely satisfied and highly recommend the cleaning services of Golden Touch.

Our very large office needed a thorough deep cleaning. All of the Golden Touch staff that came to do the job were wonderful; the two folks I dealt one on one with, Salisha (deep cleaning) and Tommy (floors and carpeting) could not have been nicer or more professional or more conscientious. This has been by far the very best experience we have ever had with a cleaning service company.

We've been using Salisha with Golden Touch since moving to Norfolk 4 years ago and cannot imagine ever using any other cleaning company. We've used several cleaning services in different cities and Golden Touch is by far and away THE best when it comes to quality of work, attention to detail, punctuality, professionalism, flexibility, and scheduling. Salisha always worked with our difficult schedule over the years and took care of our home as if it was her own. We wish we could take her with us on our move!

I loved the attention to detail! My cleaning was explained to me before they began and the house was inspected beforehand. I have a Rottweiler who shed A LOT and it’s been about a month since our last cleaning and the difference still shows! They got up almost all the existing hair hiding in corners and deep cleaned everything they left no stone unturned! They even made sure to clean the walls where it was needed in certain areas of the house! They organized my daughters room and it was extra money well spent. Everything was thorough and everyone was very polite. Extremely trustworthy crew as I run a bussiness and was not even able to be home half the time while they cleaned and nothing was out of place when I returned nor was any doors or closets entered. I appreciated them so much for their honesty and hard work! Anything I asked them to ensure to take care of they did without me having to remind them! I will be using them from now on as I find they also have the most reasonable package prices for large homes!

I contracted Golden Touch Cleaning Services to clean my mother in laws home and we were extremely impressed with the level of customer service and cleaning. The team went above and beyond, so much so that we contracted her to clean my home with the same results. Would definitely recommend Golden Touch for your cleaning needs. We will be a monthly client going forward.
Thank you for a great job from start to finish.

I want to start off by saying,
I am beyond satisfied with Golden Touch cleaning company’s work, The team was very professional, the services I received was a new construction Commercial deep cleaning. The job was done in a timely manner and well done! On top of the great services the owner herself came to the property and went above and beyond to make sure the property was squeaky clean! I highly recommend this company! Thank you again Golden Touch! We will be using your services again.:)

Golden touch has been awesome to work with! When we moved to the area they actually did the move-in clean for our empty home. We have used their services ever since. They always do such great work and are flexible with scheduling around our renovations each month. We are so thankful to have a trusted partner to keep our home looking and feeling so clean. Highly recommend them!!

Good customer service

Very good service!

Excellent job! Definitely recommended!

Amazing work. Definitely exceeded all expectations.

They were extremely helpful, quick and friendly. I would use them again and recommend them.

Professional, polite, punctual, and peppy. Would recommend to anyone in need of cleaning services!

Hosea was very polite and did a wonderful job on my carpet throughout the entire house.

It was a great cleaning experience with TidyMAX, will definitely hire them again!

I loved the fact that they not only did a great job but were good communicators. I will definitely be a repeat customer.

Imran and Ryan did an excellent job on our carpet and hardwood floors. I would definitely recommend them, very professional and polite. DS

Tidy max did an EXCELLENT job on our carpets and were very professional. I would definitely recommend this company to family and friends.

Imran and Ryan were amazing. They bailed me out at the last minute after my original cleaner's water tank broke down. The apt. Looks great. Would definitely use them again! Thanks guys! PS: Super friendly!!!!!

Had a wonderful experience with TidyMax. They were informative and efficient. I noticed an immediate improvement in the air quality after they cleaned my ductwork. The most important thing to me however was the politeness and good manners. Kudos TidyMax.
Don

Called last minute on Saturday and got a prompt response. Imran was very nice, knowledgeable and willing to fit me in on a busy day. He came with Ryan who did a great job removing a stain that sat for like 2 wks. Excellent service, cares about their customers and just easy to work with!! Thank you guys for all your help, I will definitely refer you to anyone I know 😀