HVAC reviews in Norfolk, Virginia

Good job.

awesome people

Professional refrigeration and hvac, friendly staff and good customer service

Finally, a company that actually picks up the phone when you call! Their communication is stellar.

These guys made sure our freezer and cooler were fixed right!! As an owner of a food business, they saw the importance of getting it right so we wouldn’t lose any inventory. They worked until 11 pm on a Friday night and we are very grateful. We are very grateful and highly recommend them to anyone!

We had a contract with B&Z for our commercial buildings. At one site that we rented B&Z replaced 500 ton roof unit located on a rubber roof in Chesapeake. A month or so after the HVAC replacement, we are sent a 250.00 roofing bill from our property owner, along with multiple pictures of all the screws and pieces of metal that they were forced to clean up because it was left on the roof after the repair. When I asked the property owner about the situation he said he was afraid to leave this huge metal casing for fear it would blow off and hurt someone and he would be liable. Plus leaving screws on rubber roofs can so easy cause punctures that he was very concerned and was forced to pay a roofer to clean up. He then forwarded the bill to me. When I presented B&Z with the bill they refused to pay. In our experience we did not receive a professional job from B&Z and were forced more than once to pay people to come behind and fix their work.

I am a manager for a local business and had some guys doing work on our roof while this company was working on another store roof next to us. I couldn't get ahold of the guys on our roof and the technician from B&Z actually went up and talked to our guys for me. He was very courteous and polite and didn't need to go so far out of his way to help someone he didn't know and wasn't currently working for. To me this shows a lot about the integrity of the people they hire and has definitely put the company down as one I'd like to hire for any HVAC needs.

Norfolk Heating and Air Conditioning is the real deal. Quick response, fair pricing, and professional service. The technician knew what he was doing and didn’t waste time. Great company all around.

Norfolk Heating and Air Conditioning provided excellent service. The technician was punctual, professional, and friendly. He repaired the issue efficiently and explained everything clearly. The cost was reasonable, and the service was outstanding. Norfolk Heating and Air Conditioning remains a reliable HVAC provider.

Can't believe the quality of professionalism and friendliness from Dan. I break out in hives anytime I have to think about a home repair, but he made it truly painless 😊

Outstanding service! My technician, Patrick, was fantastic. He quickly diagnosed the issue with my AC and had it back up and running in no time. He was extremely knowledgeable, explained every aspect of the problem and the repair process clearly, and made sure I felt informed throughout. I really appreciated his professionalism and efficiency. Highly recommend this company, especially if you’re lucky enough to get Patrick!

Air Specialty has been servicing my heating and air conditioning in my home for 4 years. Every technician has been personable, knowledgeable, and very conscientious. I have never been displeased in the slightest. This is a great company.

~$12K + $10k I paid the drywaller…. Please read! I have a condensation issue and this company wasted my time and money. All I have to say is that I had to use my lifetime warranty within several months because the installation team didn’t complete the job fully which led to water damage. It wasn’t even the first time they had to come back out to address issues. I would have rated higher and if the internal communication wasn’t abysmal and full of gaslighting. They constantly needed reminding of my unit number and what times I said I was not available.

Dylan did a great job at servicing our HVAC units as part of our semi annual maintenance program. He was friendly, knowledgeable and fully explained everything regarding the current condition of our system. Thank you, Dylan .

Our ac pan is leaking in the attic and Thomas gave us all options in fixing it and replacing it. I appreciate the low pressure and options. I felt he was being honest. We have scheduled a tech to come out to ensure he was spot on before moving forward. Thomas did not treat me like I was ignorant which, as a female, I deeply appreciate. I hate when men talk down to me because I do a ton of my own research and know what is going on. He did not underestimate my knowledge. Thanks Thomas!

First time using Air Specialty. Our A/C unit failed and they were recommended to us. Scheduling was able to get a technician over today.

The technician was very professional and knowledgeable. He fully explained all the options available to us. I highly recommend this company based both on my and my sister’s experience with them.

Josh was the absolute best. Very up front and honest about the issues with our furnace and costs. He even took the time to check in with me daily on the status of parts ordered AND he only took two hours compared to previous quotes of 4 hours and much more knowledgable. I would recommend this company in a heartbeat. Pictures of before and after are here to see the work. Thanks again to the admin staff and josh for the professionalism and urgency in getting the job done.

Great service! Had a completely blown compressor and the whole system was replaced and repaired in a few hours. Dylan explained everything simply so anyone could understand and was able to go into great detail for someone like me who knows the system. An absolute great experience.

Fast response to a new customer. Their tech, Riley, was knowledgeable and explained his findings and recommendations clearly. The price below included a check of two systems and a yearly membership (twice annual systems checks a priority service.).

Excellent experience. The technician, Chandler, arrived on time and quickly and efficiently completed the service. He answered all my questions and was very pleasant to work with.

I was very happy and impressed by Chandler‘s tuneup performance with my HVAC. He was on time, friendly, and very thorough. You can tell that he takes pride in his work. He answered every question that I asked, and he provided me with helpful information. I would be very happy to have Chandler work on my HVAC anytime.