House Cleaning reviews in Richmond, Virginia

WOW how wonderful to have these ladies clean my house. It’s always perfect every time they come. They’re friendly and thoughtful and I dearly appreciate all they have done for me. I promise you won’t be disappointed when they finish. Your house will smell so fresh you will want to invite your friends in so they can comment on how wonderful your home smells.

Great price and hard-working employees. Dominion has an amazing team from start to finish. The office was very communicative with updates and reminders. They were gracious and understanding when I had a last minute schedule change. AND the women worked hard and consistently all day! I highly recommend Dominion!!

I’ve been using Dominion Cleaning Services now for over a year. The excellent service they provide me is unparalleled. This is the best cleaning service I’ve ever had the pleasure to use. My apartment is sparkling! Thank you. I’m already looking forward to the next cleaning in 2 weeks. My team went above and beyond and far exceeded my expectations. Five out of five stars each and every time.

Dominion did a great job for us on a 9000 sq. ft. office space. Came in after construction and made the space shine. After punch out they returned to touch up the space before we turned it over to owner. Great job and great turn around. Highly recommend

Very good cleaning team!!! They are vey thorough and I will use them again!!

Marissa and Junia did a very good job cleaning both upstairs and downstairs. Junia is new to us. Marissa has always been very friendly and courteous to us

The house looks fantastic. They did a really good job.

1. The cleaning crew of (2) did not speak english, so it was very hard to understand any communications.
2. The cleaning crew have no instruction or schedule what to clean.
3. Did not have proper Equipment to clean elevated area.
4. Did not clean windows with dust and spider webs.
5.Very Poor way of handing windows cleanings.
Lot more but leave it here.

After 20 years, we are still very pleased with your services. Please let our newest team member Aline know that we you’re happy with the work she has performed. She’s doing a very good job, please let her know we said so. Thank you!

This was the first time we had team 4, they were absolutely amazing. We are so impressed with their work, we would like to change teams permanently. I would also like to let you know, we will be moving to Colonial Heights this summer and hope they will be able to provide cleaning services there.

I’ve used them for more than a decade & they are fabulous! Several of my family members use them as well. I recommend them to friends & neighbors & never heard a complaint. They take pride in their work & are professional & friendly. I always know when they have been there because it smells great & floors shine! Aline has been helping me for about a year & she’s amazing! So kind & efficient. I’ve had other teams that were just as fabulous! 10 out of 10 highly recommend!! Thank you!

I really like this cleaning service. The owner, office staff and cleaning crews are wonderful. I have crew #6. I feel like they are more friends than just a service who cleans my house. Any changes of what needs to be done or not done is always accepted cheerfully and done. On the very rare occasion that something isn’t right, I call, and it is taken care of quickly.

Have used Dominion Cleaning Services for several years now. They never disappoint, everything is immaculate and they go the extra mile! My home is beyond clean that no one else could compare to! Reliable and dependable. I highly recommend

**This is an updated review**

Initially Dominion Cleaning has amazing services. I love the fact that they were consistent and the same Team continued to come to my home. It was nice knowing that I could count on that team. However over the past few months, the scheduling has gotten worse. They would send out a different team without prior communication and disregarded explicit instruction. We would often not be home and upon returning would be people we did not recognize. We explicitly told them, if a specific person was not a part of the team they were sending. Do not send them to my home. Cancel my service for the week. They have continued to do this. We are evaluating our services moving forward. Then they are not even willing to compensate or discount any services for their continuous mistakes.

Absolutely love their cleaning services. Consistently on time and consistent across the board. Team 2 & Team 6 are my faves. If I can’t have them I don’t want anyone else!!!

My boyfriend and I were so excited to use Dominion Cleaning for our first house cleaning in our new home. I requested a deep cleaning service that was priced at $290. Once I booked my appointment, I was sent an email that said it was booked for a maintenance clean, so I kindly called to ensure they had the right service booked for me. Since I had never had a cleaning service done, I was nervous and prepared to have a conversation with them once they arrived on what they would be doing/how the process worked. Upon arrival, I was greeted by two very sweet ladies, but they couldn't understand English and I was not able to have any communication with them, as the translator app they were using was not working for them either. I trusted that they knew what to do through the booking, but once they were finished it did not appear they did any more than a simple maintenance clean. When trying to pay, there were additional communication issues and a supervisor was called to help with this. When I was told the price, I asked to confirm if this was a deep cleaning that was done and she said yes. Once I gave the ladies the money, the woman on the phone made an insinuation that I should tip more, so I ended up giving her $350 because I did not have change. Once they left, we noticed that the fans were not cleaned, the top of the fridge was not cleaned, and there was still dirt throughout our floors. When calling to try to make this better, they were not very apologetic or helpful. After weeks of trying to mitigate this issue, we haven't been able to get a response and are now out at least $250 for the work not completed. Extremely disappointed and upset.

The 1st service I called, very broken English. When I spoke with Joanna at Dominion I expressed my concern about broken English. Said "I understand " yet sent 2 women that spoke Spanish only. I had to communicate with them using a translation app. REALLY???? I called to complain about it but never returned my call. WILL NEVER USE THEM AGAIN !!!!!!!!

I luv the Dominion Cleaning Service!!! Dominion is the BEST of the best! What an awesome service, they go over and beyond your expectations. They are definitely a keeper🤗

I have been using them for about 2 years. They do an amazing job for deep cleaning. Sometimes they arrive later than their scheduled time window.

We did a one-time deep clean. They did an amazing job! We have two dogs, and after they were done, you couldn’t tell.

Team 5 did an amazing job. They leave my space spotless and they bring beautiful energy into my space and they finish in such short time. I am thankful to have them help me keep my space clean, beautiful and welcoming. AMAZING JOB EACH TIME!!!

The team from Dominion Cleaning Services demonstrated exceptional dedication and diligence in their work. They meticulously cleaned every part of my home, from scrubbing the oven multiple times to thoroughly cleaning the windows. Not only did they provide top-notch service, but their pricing was more affordable than their competitors in the market. After researching and contacting several cleaning services in the area, I found that Dominion Cleaning Services offered the best pricing, scheduling, and response time. I highly recommend them and will certainly be using their services again in the future. Thank you for your outstanding work - I would give them a 10-star rating if I could!