House Cleaning reviews in Richmond, Virginia

4.6 based on 1471 reviews Back to the listing
    5

    Today was my first experience with MaidPro services and I am so impressed. LaLonda did an amazing job. She by far exceeded my expectations, and I’ve worked with many cleaning services in the past. She reached areas I couldn’t reach and literally cleaned every nook and crevice. I would give LaLonda more than 5 stars if it was possible!!

    5

    I’ve been using MaidPro for over a year now and am greatly pleased with their service. They have very professional staff and if something isn’t done to my liking, they are always certain to make it right. I definitely recommend them!

    5

    Tiffany, Carlton, and Anthony were absolutely wonderful! They were all professional, friendly, and polite. They were right on time and worked incredibly efficiently, leaving the house spotless (my oven literally looks new!). They were very communicative and clearly held their work to very high standards. Totally seamless experience, and I definitely hope to work with them again in the future!

    5

    Anthony, Kim, Lalonda did the BEST job cleaning my townhome! I am so happy I chose MaidPro. I hope to reschedule another service soon. My place was cleaned top to bottom and it looks magnificent!

    1

    I got service last week for my travel trailer. The cleaner just spent around 2 hours but even not did dust cleaning properly as I was expecting deep cleaning. They charged me $150 but not worthed even $50. I and my wife redid all the cleaning again. I don’t recommend this company who really want a proper cleaning.

    5

    I've been grateful to MaidPro for several years now for a few simple reasons: 1. They've honored my wish to have a consistent lead assigned to my space. For the past couple of years LaLonda has been a God-send. She is efficient, kind and relatable. 2. Colby communicates with me effectively via text 3. Their prices are within market range. 4. They'll use my preferred products (which I supply).
    It is absolutely worth the $ to reduce your stress levels with MaidPro, especially heading into the holidays!

    5

    Lalonda is amazing. She is professional, thorough, and extremely detail oriented. I could not ask for a more dedicated, trustworthy person to clean my home. I would recommend her services to everyone!

    5

    Great job! I will definitely use MaidPro again. Noel is excellent and professional. She went way above and beyond. Her work was exceptional and went way beyond my expectations.

    5

    We have been MaidPro customers for several years and have been very pleased with their service and communication. They consistently do a great job cleaning our home and, on the rare occasion that something isn't quite right, they act quickly to make it right. Anthony and Breanna are always professional, communicative, and delightful to work with.

    5

    Anthony and Allyson did a fantastic job with our one time deep clean! They were kind and thorough, and obviously took great care in their work. Everything was spotless when they left our home.

    5

    We were thrilled with the attention to detail and the politeness of Bradley! We’ve used other cleaning services before and it seemed like they wanted to get done as quickly as possible. Our Maidpro team treated our house like their own house and took special care around delicate items so they wouldn’t break. Our house is sparkling now and I can’t wait for our next clean!

    4

    I've been using MaidPro for over 2 years and am very pleased with their level of service. They have a good process of tracking what is most important to their clients. The manager Colby is very attentive and pleasant to work with. I can always reach him when I call, and in the rare cases when he's unavailable, he calls me right back.

    5

    We have been customers for many years. The team consistently provides attentive and friendly service. I work from home, and they check in with me about conference calls and my schedule to adjust our service based on my needs. We appreciate Anthony and Breanna taking care of us each visit!

    5

    MaidPro was very good and they follow every instruction that was discussed at my initial visit . The staff from the supervisor Maynard and Colby to the one that cleaned the home was very friendly courteous and listened to my concerns . Very pleased with the service!

    5

    I have had Maid Pro for about 2 months. My cleaner has been prompt, courteous, and extremely efficient. I am very pleased with their service.

    5

    Konnor and Bradley did an incredible job on my house! It’s the cleanest it’s ever felt. They paid very close attention to details and made it look so nice. I can truly relax this weekend knowing my home got a deep clean! Thanks you guys!

    5

    Konner and Anthony were awesome! They were extremely professional, personable, and nice. Most importantly, they did an amazing job! Our house looks great! I would definitely recommend them to anyone.

    5

    Long overdue review from me. MaidPro does a great job of regularly cleaning my place. I have them come monthly, they are easy to work with, they work around my schedule and Colby who I interact with is always great to work with. Very accommodating, quick to address the few issues I have had. I will note that I am leaving this review because my last cleaner Sydney did an excellent job and I would like her to get credit for that.

    5

    I am really enjoying the MaidPro service. My cleaners Casey and Asia were very attentive, prompt and efficient with their time. When I walk around my house after MaidPro visits, I just feel so happy.

    5

    Great work from Jamelle, Dawn & Jamal. They assisted further with help with my groceries when i arrived. Wonderful job. 10/10 recommend.

    2

    I have a first time request for whole house regular cleaning on May 20. The only thing I ask for is mainly take care of the cat hair around the house and paid attention when cleaning the litter box area so it don’t leave litter smell in the other rooms. It’s my work day so I can be home to make sure everything go according to plan. I put my trust in them and what I have in return is a blue stain on my carpet and one of the bathroom floor is flooded with water. When I ask for a solution the only thing they say is denning and they don’t know anything. 300 dollars service turn into a disaster to me.