HVAC reviews in Richmond, Virginia

4.6 based on 1729 reviews Back to the listing
    5

    Technician was polite, efficient and knowledgeable. Took the time I needed to learn the thermostat in addition to answering all my questions. Excellent service.

    5

    Had the best experience with Lavon at Fosters! He helped out my clients and was amazing to work with. Went above and beyond on explaining things and was super helpful! Could not recommend more.

    5

    I received HVAC repair diagnostic services from Scott today. He quickly discovered the problem with my air conditioning system and offered me options for repair. I found his services reasonably priced and am confident he will complete work effectively.

    5

    Have used Foster for more than 10 years in servicing our HVAC systems. We have always found them to be very professional in helping us optimize the lives of the systems and when they were in need of replacement giving us best pricing. All the technicians are skilled and pleasant. Edison just completed our scheduled maintenance visit and was very thorough and super in explaining what he did including before and after pictures! Highly recommend Foster and Edison.

    5

    Tankless water heater on the fritz. Foster plumbing (Tim) came & assessed. Spent time diagnosing & cleaning. Very knowledgeable & proficient.

    5

    The technician was very friendly, did an excellent job reinstalling my garbage disposal that was leaking, and even cleaned up the mess. The price was very reasonable too. Very happy.

    5

    A. Leigh Construction has been working with Foster Plumbing and Heating for several years now, and they have consistently delivered top-quality service and reliability for our customers. Their team always shows up on time, prepared, and ready to get the job done right. Communication is clear, pricing is fair, and they stand behind their work 100%. As a B2B partner, their professionalism, responsiveness, and attention to detail have made them an essential part of our team. It's rare to find a service provider that you can fully trust year after year—but Foster Plumbing and Heating has earned that trust with us. We highly recommend them.

    5

    I had a wonderful experience with Ryan from Foster Plumbing today. He expertly repaired both my shower valve and a broken toilet. Ryan was clearly very knowledgeable about his work, getting everything done incredibly fast without sacrificing quality. His customer service was outstanding – he was friendly, professional, and a pleasure to have in my home. I'll definitely be calling them again for any future plumbing needs!

    5

    Professional, reliable and more than reasonable. One of the best choices we’ve made since moving to Richmond, easy. Give them a shot!

    5

    Always a great experience with Foster. They are knowledgeable, friendly, and professional. We’ve used them a number of times and have always been very happy.

    5

    Foster was prompt in scheduling a visit from a crew who knew what to do with my problem of a leaking hot water heater. The crew gave an estimate of cost to remove and replace the heater and conducted the replacement the same day. Good job of putting in the new rules heater. After installing they made sure that everything worked and took out all the trash

    1

    Had Foster Plumbing come out because we had water leaking into the basement. Their diagnosis process? Cut a bunch of holes in the walls, poke around for a while, and then tell me “yeah, it’s probably the foundation.” And they charged me for cutting those holes.

    Called a foundation guy next — he takes one look, asks if there’s a bathroom directly above (there is), and says it’s plumbing issue, and more than likely the shower trim. It’s an unfinished basement, so the pipes are easy to see. Didn’t charge me for the diagnosis.

    Got a real plumber to come over — within 30 minutes he finds a bad ball valve, behind the access panel, replaces it, and charges me $150. He also snaked a clogged shower drain. Problem solved, no guessing, no extra damage. TAT plumbing by the way, highly recommend.

    The Foster tech was polite, but nice doesn’t fix bad work. Between the wrong diagnosis, unnecessary wall damage, and getting billed for it, I won’t be using them again.

    Wouldn’t recommend them if you actually want your problem fixed.

    5

    The technicians that Fosters sends to work on our HVAC are always polite and knowledgeable. They never try to upsell me into buying something. I have found them to be very honest

    5

    Dustin came by our office yesterday and was Amazing! He's very friendly, courteous, and efficient. I was very impressed how he explained the issue, and explained it in a way that I was able to understand. He worked efficiently and left the room neat and tidy after he was done. Very thankful for Dustin and the rest of the Foster team!

    5

    Scott did an excellent job. He answered the questions we had about the potential repair on our outside unit and the repair cost today or if we put it off to the future. He was courteous and informative.

    5

    Fosters techs are always very informative and educated on their service approach. They work hard to provide great customer service. It a pleasure having them service my systems.

    5

    Davis was the absolute best!!! I appreciated the time he took to thoroughly explain options, in providing an estimate. Very grateful for his help. Highly recommend the Foster team!

    5

    I had Foster quote and perform a system replacement, including some duct repair/modifications and aeroseal. The workmanship is of high quality, and I am happy with it, but I was most impressed that one week after the install was completed the salesman revisited me and walked around the house and crawled through the crawlspace checking everything and answered every question I had about the system, install, maintenance etc. I was very happy to have the opportunity to use the system and then get to ask informed questions about the programmable thermostat, recommended filter replacement cycle and everything else I could think of. This is just an example of the personal service they provided throughout the process and the unquantifiable benefits of the little guy who actually care about the service they provide! Great job Zach and Foster's team!

    5

    I have been using Foster Plumbing & Heating since 2017 for all my plumbing and heating needs. Scheduling an appointment is always a breeze and the work performance is always superb. I would highly recommend.

    1

    We just hired Foster Plumbing and Heating for an array of work on our home. Their plumber mixed glue without any floor protection and scattered it over my brand new carpet. I have sent a couple emails with the attached pictures to Foster and they have decided to ignore us and the issue. We are brand new to the area and was hopeful this company would be honest and respectful with us. But instead our concerns completely ignored.

    5

    We had Foster Plumbing & Heating fix our downstairs AC this summer and our upstairs heat this fall. Everyone has been professional and friendly. Their pricing is great and the work is outstanding. We have some plumbing projects coming up and Foster will be our first call.