Reviews of local pros in Springfield, Virginia

4.7 based on 2913 reviews Back to the listing
    5

    Don't be fooled by the name. This place does not sell food at all. It services restaurant equipment, brilliantly.

    I had bought a used Belshaw donut robot. I looked up Belshaw authorized service center in Northern Virginia to check the unit out. Belshaw lists Daubers Inc in Springfield. (Whaley bought Daubers in 2018) I called the phone number listed, talked to Angela and confirmed they can check out the unit. So, my husband (mostlly my husband) and I loaded the unit and brought it to the shop. They are very knowledgeable about the unit I brought in. It took a few days and I got the unit back, clean bill of health.

    Without letting them know, I wrote to Belshaw to tell them of my pleasant experience with Whaley that I would be comfortable to bring our equipment to them or have them come out to our business to service the equipment with or without warranty in the future.

    1

    The technician lied about fixing the problems, and Whaley insists that we pay them. Some staff at the office are rude! Do not use this company!

    1

    I had a service appointment scheduled over a week in advance. When the day came to service one of my fryers, they missed the appointment and claimed the technician was sick and took my part home with him (on a Thursday) and that they would not be able to do the service again until the following Monday! This is over the weekend of the Super Bowl. What a joke.

    5

    Technician was very professional and kind. He explained any issues that I was unfamiliar with. Would use them again. Mike

    1

    We had windows replaced by this company. Made a mistake with the contract and the order that he admitted and then charged us $900 for his mistake which we foolishly paid. Then, they installed a defective transom window (seal was gone) and when reported tried to charge us labor to replace it. I turned the company into the attorney general and he responded with lies which I had documentation to refute. He would not take responsibility for the mistakes he made or for the fact that his installer put in a defective window.

    5

    We hired Stronghold Improvement to replace 40 windows in our home. The crew that removed the old and installed the new were awesome. They worked through some nasty weather and got the job completed earlier than planned. They went the extra mile and fixed some damage they found while removing the old windows that they didnt have to. Cant say enough good things about Stronghold, Craig and his crew. We will be hiring Stronghold Improvement to replace our deck in the spring and add an addition. The crew at Stronghold Improvement is just really good!

    5

    Craig and his crew including Darwin, Elvis and others were very easy to work with. We started with one idea and it quickly expanded and changed as we went along. The crew and Craig would patiently explain the work and ask for our input as they went along. The work itself was meticulously done and we are very happy with the result.

    5

    Stronghold built an absolutely beautiful 3-season room for us, as well as replaced all of our siding and 3 doors. We could not be happier with the results or the overall experience. The owner was personally on site every day and responded to each and every question/concern we had during the project. The installers are so great as well. Not only HIGHLY skilled, but also just genuinely good guys. We received multiple quotes and Stronghold definitely was not the cheapest on the pricing spectrum, but they were nowhere near the most expensive either. But the quality and overall experience was WELL worth the money. We have already recommended Stronghold to multiple friends and family members!

    5

    Craig, Darwin, Elvis and the rest of the crew are true professionals. They show up on time ready to work. At the end of each day, they cleaned up the work area before leaving. I was kept informed about what they were doing. If there was more than one way to do something, they asked for my preference on how I wanted it done. In the end, I have a beautiful house that looks just like I imagined it. In addition, they replaced a rotten deck support post and added an outdoor GFI electrical outlet. These were add-ons after the siding contract had been signed. Craig, the owner of the company, was extremely fair and easy to work with. He stayed in contact with me throughout the project. Even after the job was done he came back to make sure I was satisfied. I would wholeheartedly recommend Stronghold Improvements to anyone looking for a trustworthy, professional contractor.

    1

    Worst company to deal with to fix your home issues. Hire someone else, not this company.

    5

    Renovated our office in Alexandria, VA , did an amazing job ! keep up the good work. American Top limousine Staff

    5

    The technician was prompt, professional and provided excellent customer. He clearly explained the diagnosis of my appliance. The price of the service was very affordable. I will certainly recommend Vision Appliance Repair to my family and friends.

    5

    I had helpful, informative and efficient service. The booking agents and the technician (Chad K.) we’re extremely friendly and professional. This is the second time we have used Vision Appliance Repair and we will definitely use them again in the future!

    5

    Great experience. Timely, very knowledgable, and diligent in both diagnosing and fixing the multiple problems with our GE Monogram fridge. Went above and beyond to help diagnose issue with range, and worked with me on possible solutions. Will definitely use again.

    5

    I called when I noticed a leak from my wine refrigerator. Linda was so responsive and kind on the phone. When I told her my fear for my wood floor she went right to work to get me a repair person the same day as my call. Carl came very quickly and discovered that I had a leaky bottle and the unit was fine. He then carefully explained how the unit was constructed and that it couldn't leak. He was so professional and kind---both he and Linda were very professional. I can't say enough wonderful comments about Vision Appliance Repair. Ruth Jansson, WDC

    5

    If I could give them 10 stars I would!!! Seif just left our home a few minutes ago after repairing our Sub-Zero freezer. He arrived on time and worked efficiently. I was so impressed with his professional demeanor and kind personality that I felt compelled to write this review immediately. He diagnosed the problem (clogged drainage system causing continual build-up of ice sheet at bottom of freezer) immediately, fixed the issue and even spent few minutes explaining to me what caused the problem in the first place and what I can do to prevent the same issue from occurring again. Without hesitation, I will call them again if I ever have any problems with my Wolf or Sub-Zero Appliances. Thank you Vision Appliance Repair!!!

    5

    I'd highly recommend Vision Appliance. Chad was excellent and very professional. He diagnosed the issues with my fridge and dishwasher and was able to fix my dishwasher on the spot. He also called me 30 mins before arrival, so I was ready to receive him. Definitely use Vision Appliance for your appliance repair needs!

    5

    I have had a very difficult problem with my refrigerator. Several appliance companies said they would not work on my fridge due to its brand and age, or because it would be too hard to service or get the parts. They just told me to get a new one. Vision, however, did not say that. They have worked tirelessly to solve the problem and spent many hours at my home to get it right. They have shown extraordinary commitment, perseverance, honesty and responsiveness. They were not satisfied until the job was done correctly and to my satisfaction. I would highly recommend them and use them again.

    5

    We love supporting good local businesses. Found them from good reviews online. Very easy to schedule by phone with excellent availability. Our rep Chad arrived on time and got right to work. He was honest that our dishwasher needed a lot of work and it would be better to purchase a new machine. We will continue to use this business in the future.

    5

    The Technician was excellent in all respects. He arrived on time, was extremely professional and knowledgeable about the refrigerator. He replaced the ice maker and fixed the freezer drawer runner. He also restored a panel that had come loose. I would highly recommend him! Outstanding service.

    5

    Great appliance repair company with very professional and responsive repair services! I have used Vision several times for refrigerator and washer repair and have always received prompt and courteous service. They are very reliable and punctual. Chad(my service technician) provides exceptional service and thoughtful advice.